Home » Flood Damage Cleanup for Chicago and Suburbs
Flood Damage Cleanup for Chicago and Suburbs
The severe storms that blow through our part of Illinois often result in torrential rainfall and severe flooding. When you’re in the middle of this kind of devastation, you’re thinking:
“How do I get everyone to safety and deal with the destruction of my property?”
You want immediate help with this kind of disaster. When area residents or business owners need emergency flood damage cleanup for Chicago and suburbs, they call us first here at ServiceMaster Restoration by Zaba.
We Offer the Following Flood Damage Restoration Services:
Our flood cleanup specialists respond to your call immediately and arrive at your doorstep within 90 minutes. We usually beat that time.
We carefully inspect your property and assess all damage. This allows us to provide you with a custom action plan as well as a firm cost estimate.
Our certified technicians quickly extract all flood water and follow up with sublimation drying and mold remediation. We finish with whole-property recovery techniques that get you back on your feet as soon as possible.
I am opening shop in a few weeks, my business has a lot of construction dust, unfortunately the contractors did a horrible job in protecting some of the areas of my store. ServiceMaster gave me a quote. I took three bids and although they did come in at the lowest price, I went with their bid. They were very thorough during their inspection and really knew what they were talking about. The staff did a phenomenal job, I am glad I hired ServiceMaster.read more
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away.
They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.
All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.
ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.read more
Phenomenal, professional and precise.
Their name says it all -- SERVICE MASTER! The service we received at our organization was impeccable. From the customer service to their on site associates, we had the best experience hiring them to give our theatre a deep cleaning. The moment we had patrons walk in, you could tell the freshness of the air from cleaning out the air ducts and the immaculate floors. We totally appreciate the team that serviced our organization, they arrived at our facility with smiles and made sure we were pleased with their work.
I highly recommend their service from small to large businesses.read more
i called these guys again for a deep spring cleaning in our office. They came out a couple of months ago for a fire. Now that the construction has been done we needed a deep cleaning. They sent a different team which i was bummed about but it was their cleaning team. I cant complain, they did an excellent job cleaning all of the construction dust, hvac, carpet, floor mats, etc... This company is great, Alecia was a fantastic team lead and very thorough.read more
I experienced a sewer backup in my finished basement. My insurance company said to call ServiceMaster. They came out quick, assessed the situation and went straight to work. I had a lot water damage that affected my carpets, walls and furniture. Although I was in a hectic and unpleasant situation I had a great experience with this company.read more
Remember that time when it rained 2 ½ inches in 30 minutes? Yeah. That night, within moments, my tenants’ garden apartment was literally under water: 9:30 at night, the three of us were running around, screaming, throwing towels everywhere, but it was like using a cotton ball to soak up a river. The next morning, I went on Yelp and randomly chose Servicemaster by Zaba to clean up the mess. Here’s how it went down: I called the Zaba office and the phone was answered immediately by a real person; my insurance information was recorded and I was told crews could be out within 30 minutes (!wow!); within that time, at least two trucks showed up, workers spilled out, and the mitigation began. Every bit of wet material - from carpet to drywall to cabinets -- was removed immediately to prevent mold and further damage, and what remained was sanitized. Drying equipment was placed throughout and the big dry out began.
But then came a SNAFU. A big one. One that made me cry. My insurance (ALLSTATE) said they would deny the claim. Why? After first approving my claim, the adjuster came back and quoted my uneducated description, deciding against coverage. Mind you, the adjuster did NOT bother to visit the apartment. Moreover, I do not know an overhead injector pump from a sump pump, seepage from back up, sewer this or sewer that, or other specialized insurance lingo. All I knew is that water was ankle deep in my apartment and it was an unlivable mess. Now, Allstate was making it a catastrophe!!!!! So much for those “good hands!”
However, I didn’t have to worry: Neil Omar, owner of Servicemaster by Zaba, personally came to my home to help me. We did a walk through of my whole place, looked at the pumps, drains, and sewer locations. Then, we got on the phone with Allstate and talked to the adjuster’s manager. Within a few minutes, my claim was approved.
I am not naive that Neil had a vested interest in the deal. But if not for him, I would have gotten screwed. He would have gotten paid either way but, instead, he worked ON MY BEHALF. That’s customer service - for ZABA, the CUSTOMER comes first!read more
Q: Do your services also cover commercial properties in Chicago and suburbs?
A: Yes. In addition to our residential work, we restore flood-damaged condos, apartments, high-rises, hospitality properties, health care facilities, churches, schools and more!
Q: How can I learn about all the steps involved in cleaning up a flooded property?
A: We understand that most customers aren’t familiar with flood restoration. From project beginning to end, we want you to be comfortable and understand our procedures. Please visit our water damage restoration process page for a detailed overview.
Q: How do you recover my property and belongings after the impact of flooding?
A: Our technicians use a wide array of industry-proven techniques for flood damage cleaning with special care for personal belongings. You can find more information on our water damage clean up page.
Q: How much do flood damage cleanup companies usually charge for this service?
A: Every situation is different, but you can get an idea of what to expect from the information on our water damage restoration cost page.
Q: Do you work with special equipment?
A: We tackle every job with the very latest tools and technology. Learn more about our complete state-of-the-art arsenal from our water damage restoration equipment page.
Q: Can you show me some of your previous work?
A. We’re always happy to share examples of our projects! Take a look at our burst pipe case study for a better idea of what we do.
We’re Here 24/7
We’re a locally owned company, and we’ve been a part of the Chicago community for many years.
We know how quickly severe weather affects your property and your sense of well-being.
You can depend on us year-round for the very best emergency flood damage restoration in Chicago and the suburbs.
When you’re facing the devastation of flood water in your home, apartment or business, contact ServiceMaster Restoration by Zaba right away at 773-647-1985. We’re always here to answer your call 24/7.