Water & Flood Damage Restoration Service Chicago, IL
Direct Insurance Billing | Payment Plans Available
Our Professional Services
Water damage spreads fast – don’t wait another minute.
Whether it’s a burst pipe during a Chicago freeze, storm flooding, or a sewer backup, you need to mitigate the damage right away.
Our certified local crews respond 24/7 to dry out your property and prevent further damage with the following emergency restoration services:
Damage Inspection & Action Plan
- Fast on-site assessment of visible and hidden water damage
- Thermal imaging to detect moisture behind walls or under floors
- Full documentation to support your insurance claim
- Step-by-step restoration plan tailored to your property
- Flexible payment plans are available if you're paying out of pocket
Water Extraction & Cleanup
- Immediate water removal using industrial-grade extraction equipment
- Safe removal of soaked debris, damaged materials, and personal items
- Specialized cleanup for sewage backups and other Category 3 water damage
- Deep cleaning and sanitizing of affected areas
- Application of antimicrobial treatments to stop bacteria and mold
- Complete flood cleanup
Drying & Structural Restoration
- Advanced drying equipment to dry out walls, floors, and framing
- Ongoing moisture monitoring to ensure everything is completely dry
- Mold removal and remediation as needed
- Repairs or replacement of drywall, flooring, and insulation
- Content cleaning, packout, and storage
- Final inspection with you to confirm the job is 100% complete
Signs of Water Damage
- The sound of dripping water
- Floors that cup or creak
- Damp smells
- Pooling water
- Visible mold or mildew
- Discolored surfaces
- Higher than normal water bills
- Peeling, cracked, or bubbling paint
- Water stains on walls
- Standing water in basements or crawl spaces
- Sewer smells or backed-up drains
- Damp or soaked insulation
How We Restore Your Property
Find the Source of Water Loss
We use infrared cameras and moisture meters to uncover what caused the water damage to begin with – whether it’s a hidden leak or a burst water heater.
Create a Plan
We explain exactly what needs to be done, from pulling baseboards to removing drywall or tearing out wet insulation. We also provide accurate cost estimates up front.
Remove Water and Start Drying
High-powered extractors and truck-mounted vacuums remove every drop of water from your home. Industrial fans and dehumidifiers then dry the space completely.
Clean and Sanitize
Once everything is dry, we deep-clean all affected surfaces. We steam clean carpets, filter the air, and apply antimicrobial treatments to prevent mold and remove odors.
Repair and Restore
From small drywall patches to full rebuilds, we restore your home to its pre-damage condition. All work is completed to your satisfaction and backed by a one-year warranty.
What Causes Water Damage in Chicago Homes?
A mix of aging infrastructure, extreme seasonal shifts, and the city’s proximity to Lake Michigan are all factors that make buildings in the Windy City more vulnerable to water damage year-round.
The most common culprits include:
- Burst or broken pipes and hoses
- Storm damage
- A leaking roof or damaged attic vents
- Sewage backup
- Foundation cracks
- Moisture behind walls
- Leaking and broken appliances
- Flooding due to firefighting efforts
- Ceiling leaks due to the upstairs unit
- Ice dam water leaking into the house
- Overflowing toilets, bathtubs, and sinks
- Damaged, broken, or defective water heaters
- Basement flooding
- Window & skylight leaks
- Drain backups
- Spigot bursts
- Sprinkler leaks
- AC unit leaks
- Radiator & furnace leaks
- Flash flooding due to poor drainage
Why Choose ServiceMaster by Zaba?
As a locally owned, IICRC-certified company, we’ve been helping Chicago homes and businesses recover from water damage since 2008.
From burst pipes in Lincoln Park condos to soaked office floors downtown, we’ve seen it all and restored it all.
Here’s why customers across Chicago trust us:
24/7 live answering and dispatch
Emergency crews on-site within
60 to 90 minutes
Direct billing to your insurance provider
Licensed, bonded, and fully
insured
One-year warranty on construction and repairs
Flexible payment plans for paying out of pocket
Real Results: How We Restored a North Center Condo After an Upstairs Overflow
When a North Center condo took on water from an upstairs overflow, our team was called in to handle the Category 2, Class 2 damage affecting both the bathroom and bedroom.
Our team arrived quickly, inspected the affected areas, and immediately got to work:
BATHROOM
- Moved personal items out of the way and covered everything for protection
- Took down part of the ceiling and removed any wet insulation
- Pulled off the exhaust fan cover for access
- Made a 2-foot flood cut behind the vanity to reach saturated drywall
- Cleaned and sanitized the ceiling joists and subfloor
- Set up 2 air movers and 1 dehumidifier to start drying
BEDROOM
- Set up a containment barrier and protected furniture
- Removed the baseboard on the wall next to the bathroom
- Cut out 2 feet of wet drywall to reach the affected areas
- Cleaned and sanitized inside the wall and along the floor
- Used 2 more air movers to keep the air circulating
DRYING PROCESS
- Used a total of 4 air movers and 1 dehumidifier
- Fully dried the space in just 4 days
The Outcome
The condo was left clean, dry, and ready for repairs with no signs of mold or lingering damage.
What Customers Say
Lisa StoeryTrustindex verifies that the original source of the review is Google. The crew that did our furniture and carpeting were AMAZING! They were extremely thorough and went above and beyond the call of duty. I would highly recommend them to anyone! SidTrustindex verifies that the original source of the review is Google. I dealt with Brittney, who was both very competent and very pleasant to deal with. She also has a very strong work ethic: I emailed her with a follow-up inquiry, not knowing that she had at that point gone on maternity leave. I received a very prompt and courteous reply from Brittney, who was obviously still checking work email while on mat leave, updating me as to her status and providing me with alternate contact information. I was impressed. Ashley kerlinTrustindex verifies that the original source of the review is Google. Our summer home in Wilmette experienced several burst pipes due to the cold temperatures, regardless of the high heat kept in the home, the cold breeze came in under the doors and froze pipes overnight. I called Servicemaster at the direction of my insurance and they were able to handle the disaster that was left behind after all the pipes leaked. I highly recommended them. Mark GoldTrustindex verifies that the original source of the review is Google. These are the folks to call. Fast, efficient, and professional. They came over quickly, showed me what was needed and gave me an estimate. Fernando was great, a real pro and a nice guy. They left everything spotless and made sure everything was ready for the new dry wall and plastering. They made the whole process seamless. It was a water leak that's now just history. Patricia AlvaradoTrustindex verifies that the original source of the review is Google. I was out of town over the weekend and returned to several burst pipes, there was ice on the walls, ceilings and floors. Although I left the heat on 70 and exposed as many pipes to heat as I could, my heater decided to malfunction at some point. I received an alert on my app that the heat was off but I was already flying home and did not expect anything to freeze. This is not what you want to come home to at 8pm at night. The only one that answered the phone and was able to come out that night was servicemaster. We went over the process of water damage remediation, insurance and how to manage the chaos. Servicemaster was also able to get me a heating guy to repair the system and discuss it with my insurance company as they were skeptical that I had any heat, fortunately servicemaster assisted me with the documentation I needed. Thank You Servicemaster by Zaba!! Phil ChapleauTrustindex verifies that the original source of the review is Google. Had a sofa bed cleaned and protected by this ServiceMaster. They were prompt, professional, polite and worked fast. Natalia HerreraTrustindex verifies that the original source of the review is Google. ServiceMaster Chicago took care of my water damage services, we also needed to pack all of our belongings in order to do the repairs and they packed our stuff for us. The repairs took a while to get on schedule but mainly because our insurance adjuster dragged his feet, I was really happy that servicemaster advocated on our behalf to get everything covered on the repairs, the insurance adjuster didn't want to pay for anything. Our home looks beautiful and the repair process was painless. Also, a big "thank you" to the office staff who accommodated my request for some boxes that I needed to grab from their storage facility in Chicago, it was really easy to work with them. Xck BrmTrustindex verifies that the original source of the review is Google. The worst part about renting are the things your landlords don’t tell you. Little did we know upon move in, but there was a way for water to get into our unit thru the roof, and sure enough after a particularly heavy snow we started noticing water damage in the ceilings, which was a clear indicator of larger problems. Lucky for us (and our property manager), ServiceMaster was able to guide us thru effective mitigation and helped save our new space. Not only were they fast and effective, they were extremely caring and understanding. I could not recommend a company more, especially when you’re in need of work done effectively and expediently. Thank you again, ServiceMaster. All of our belongings would like to thank you as well. Elyse RoldanTrustindex verifies that the original source of the review is Google. had a burst pipe, called service master at the direction of state farm. was very pleased with their services. Baruch TumanTrustindex verifies that the original source of the review is Google. Service Master was hired by our insurance company. Fernando and his team were punctual, professional, personable and very helpful for the mitigation work we needed done. Thank you!
Need Help Paying Out of Pocket?
We have partnered with GreenSky to offer you flexible payment options, with 0% Interest for the first 6 months.
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Act Fast - Call Now for Immediate Help!
Whether it’s a pipe burst in the middle of the night or water pooling in your basement after a storm, we’re ready 24/7.
The longer you wait, the worse the damage gets. Avoid mold, structural issues, and costly repairs by acting quickly.
Call ServiceMaster Restoration by Zaba at (773) 647-1985 or fill out our contact form for a free on-site estimate and immediate help.
FAQs
What does water damage restoration usually cost?
In Chicago, most water damage restoration jobs fall between $3,000 and $8,000.
Costs depend on the size of the area and the extent of the damage. Contaminated water or mold can make the job more complex.
Waiting too long often makes the damage worse and more expensive to fix.
Will my homeowners insurance cover water damage restoration?
In most cases, yes. Standard homeowners insurance usually covers 100% of sudden water damage, minus your deductible.
Still, every policy is different, so it’s important to check with your insurance agent. The more details you can share with us, the better we can assist with your claim.
Do you offer payment plans for water and flood damage restoration if I’m paying out of pocket?
Yes, we partner with GreenSky to offer flexible financing options.
If you’re paying out of pocket or waiting on insurance, our payment plans can help you start the cleanup right away without added stress.
What should I do right after a flood?
- Turn off the main water, gas, and electricity supply if it’s safe. Contact an electrician if necessary.
- Increase air circulation by opening cabinet and closet doors. Use fans if it’s safe to do so.
- Wear protective gear, including rubber boots, gloves, goggles, and a respirator mask.
- Contact ServiceMaster by Zaba for professional help with water extraction, mitigation, and mold removal.
- Remove area rugs, carpets, and other floor coverings. Ask us about our carpet cleaning services.
- Move important documents and valuables to a dry location if possible. Ask us about pack-out and storage services.
- Dispose of any packaged food contaminated by floodwater, including canned goods.
Does homeowners insurance cover flood damage?
Usually not. Flood coverage must be purchased separately.
However, some water damage from burst pipes or appliance leaks may be covered. Check with your insurer.
How long does flood cleanup take?
Most jobs take 3–7 days, depending on the size of the property, amount of water, and any needed repairs.
Give us a call or fill out the form to reach our experts.
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