Resources

Serving clients in Chicago, IL and Suburbs

ServiceMaster Restoration by Zaba provides resources and assistance for Insurance Professionals who provide insurance policies for homeowners, renters, businesses and commercial buildings throughout the Chicago, IL area and surrounding suburbs.

ServiceMaster Restoration by Zaba participates in a nationwide preferred vendor program designed to your insurance standards. These programs include preferred services to your customers, agreed-upon pricing, and a 24/7 live phone number to access our office right away.

RESIDENTIAL AND COMMERCIAL BENEFITS

Satisfied customers

When you refer your customers to our office, they receive quick disaster recovery response in their time of need. With our programs, the claims process takes just a few hours – not days. This quick mitigation response helps to lower the cost of claims and provides customers with fast, professional service.

Peace of mind

Anxious customers dealing with water or fire losses feel better knowing the right help is on the way, and that their lives will get back to normal as quickly as possible.

RESIDENTIAL AND COMMERCIAL SERVICES

Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:

Water Loss

• Loss site inspection and evaluation
• Water damage mitigation including extraction services
• Initiate the drying process
• Lift/remove wet or damaged carpet
• Dispose of wet carpet padding
• Use of air movers and dehumidifiers
• Move and inspect furniture to facilitate drying of carpet and structure
• Mold remediation

Fire Loss

• Loss site inspection and evaluation
• Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of “at risk” surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
• If water is present, accomplish the pre-authorized water procedures
• Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)

QUALITY RESTORATION VENDORS (QRV Network)

ServiceMaster Restoration by Zaba – known as a Quality Restoration Vendor – will arrive in 2 to 4 hours to restore your customer’s home back to normal. Our quick response and pre-authorized solutions and costs save you time and money. We have earned special distinction as a Quality Restoration Vendor (QRV), which allows us to participate in the corporate ServiceMaster Restore special insurance company vendor programs.

The QRV Network has been a solution for insurance industry professionals in identifying restoration companies committed to providing superior, consistent disaster mitigation services.

To earn and maintain QRV certification, restoration companies must:

• Demonstrate the ability to competently deliver every aspect of the ServiceMaster Restore® service guarantees including accessibility, response time, communications capabilities, quality results, and conscientious safety controls.
• Employ the utmost integrity in estimating and billing practices.
• Complete, and commit to continue, employee training programs that keep ServiceMaster Restore® on the cutting edge of effective restoration techniques, products, and technology.
• Use the proven ServiceMaster Restore® equipment, processes, and products.
• Perform all services in compliance with ServiceMaster Restore® specifications.
• Meet or exceed the ServiceMaster Restore® requirements for General Liability Insurance and Worker’s Compensation Insurance.
• Resolve customer service issues swiftly and professionally. Guaranteed.
• Commit to the ServiceMaster Restore® principles of environmental stewardship.
• ServiceMaster Restore® closely monitors all members of the QRV network to ensure complete adherence to its requirements.

As an Insurance Professional we understand your goal is keep clients happy and satisfied, you can trust that ServiceMaster Restoration by Zaba will provide the best quality and professional service to your clients. We are accessible 24/7, we also operate on weekends and holidays. Do not hesitate to call us, we will gladly answer all your questions pertaining to your policy holders.  Call us now 773.647.1985!

ServiceMaster Restoration by Zaba has worked alongside property claims adjusters for many years. We are a preferred QUALITY RESTORATION VENDOR (QRV) for Insurance companies, this means we are held to strict guidelines and timelines.

Whether you are a property claims adjuster employed by an insurance company, or an independent adjuster that can contract with insurers to provide services, we will work with you in any size claim.

As the property claims adjuster, the insured relies on your expertise during a water damage or fire damage.  ServiceMaster Restoration by Zaba understands that adjusters handle several claims each day, which is why we work as your liaison. We make things simple, we conduct investigations on your behalf or schedule walk-throughs with you and discuss the scope of services, we take pictures and draw up sketches and estimates, we send you initial findings and paperwork in less than 48 hours. Every claim is different and requires its own specific need, we are here to help you handle the claim and close it out as quickly as possible.

Working hand-in-hand with adjusters

We have developed long lasting relationships with adjusters because of our work ethic.  Let’s be realistic, there can be bumps along the way with any claim, but it’s how we handle the situation that makes us different than most restoration companies.

Our expert technicians make it their goal to minimize claims as much as possible and make recommendation almost immediately upon arriving to the insureds home or business, our quick response will save time and money.

All our technicians are IICRC certified and take monthly trainings through the ServiceMaster University Portal.  Do not hesitate to give us a call even if you just have a question or need a second opinion – we will gladly assist in any way.

ServiceMaster Restoration by Zaba handles large and small claims in Chicago, IL and Suburbs. We restore homes and business who have experienced water damage and fire damage. We also do trauma & bio-hazard cleaning, mold cleanup and hoarder cleaning. Call us now at 773.647.1985

Insurance claims process & FAQs for homeowners and business owners in Chicago, Illinois and the surrounding suburbs.

ServiceMaster Restoration By Zaba has been assisting homeowners, business owners, condo associations, renters and facility managers in Chicago, IL and Surrounding suburbs navigate the complexities of an insurance claim.

As a leader in fire and water cleanup and restoration, ServiceMaster Restoration by Zaba is a preferred vendor for Insurance companies and offers a competitive advantage. Our goal is to restore both your property and peace of mind through timely mitigation and adherence to IICRC standards.

Why ServiceMaster Restore

ServiceMaster Restoration by Zaba Professionals are uniquely qualified to keep claims costs down while still providing the best services possible.

Large Loss Response

No Restoration Project is too large. We handle large commercial projects, whether from a major storm event, water damage or fire damage, the ServiceMaster Restoration by Zaba -Disaster Recovery Team can provide help quickly.

Training

ServiceMaster Restoration by Zaba Professionals are IICRC certified and highly trained in property damage restoration and attend monthly trainings provided through the ServiceMaster University Portal.

Claims Process

What does the insurance claims process look like?

Once you are given a claim number you should find out if you have an adjuster assigned to your claim and make sure you are covered for services and how they would like you to handle the deductible. We can also take care of this for you in-house once provided with the claim number.  We will walk you through the process making it easier for you to handle other things.

Do I have to wait for the adjuster to come before you can start?

No. We are a preferred vendor for insurance companies and follow their guidelines when providing services.  As the homeowner or property manager you need to make sure you maintain a safe property and take action right away.  We will begin services and communicate with your adjuster regarding the work that has been completed. We will also schedule a walk through with the adjuster and discuss next steps.

What paperwork will I need?

When we arrive we will have a few documents for you to sign authorizing us to begin services.  These documents will be uploaded into a system that is viewed by your insurance adjuster. We also upload an itemized estimate, sketches and pictures and make important notes regarding the services provided and next steps.

How is payment handled?

Once the work has been completed and the adjuster has looked at all documentation submitted they will issue payment directly to us. There will be times when they include the insured on the check as well, if that happens you will need to sign the check and send it to us. Depending on the size of your claim, your insurance can also include your mortgage company. We will help expedite the process when a mortgage is involved. Lastly, you will have a deductible, the adjuster will let you know if you should pay it to ServiceMaster Restoration by Zaba or apply it to the reconstruction.

What about reconstruction?

We can assist with the reconstruction of your property as well.  We will provide your adjuster with a reconstruction scope. Once the scope is approved by the adjuster we will collect a deposit for material upfront and collect the remaining balance upon completion.

How long will it take for my home to be back to normal?

This can depend on how extensive the damage is and if you call us right away. Normally the mitigation/cleaning process is incomplete in 1-2 days with drying equipment running for 3-5 days. Reconstruction will depend on agreement of scope which normally happens right away, however if floors, carpeting, cabinets and countertops need to be replaced, time will be based on availability of these items.

Do I have to stay home during this process?

Depending on the extent of the damage will determine if you need to stay somewhere else during mitigation and reconstruction. Make sure you have coverage for living expenses on your insurance policy in case of an emergency.

Should I get renters insurance?

YES! If the property you are renting experiences water or fire damage and your contents experience damage, the landlord is not responsible for your belongings.  Renters insurance will cover your contents, storage and cover living expenses, just make sure you have the right coverage. We can clean your content, pack and move your content as well, these services are covered under your insurance.

Should I be worried about mold?

You should be concerned about mold if you wait too long to get water damage mitigated.  Mold starts to develop in the first 48 hours so it is important to take action right away.

What happens if I wait too long to start repairs?

If you wait too long to start repairs it would be considered neglect on your part and your insurance can deny your claim. If you develop mold it can be a serious health issue and insurance will not cover damage due to mold.

What should I look for in an insurance policy?

Many policyholders are not aware of their coverage until they experience some kind of disaster.  We recommend that you look at your policy and make sure you are covered for any type of fire damage, as for water damage you should ask about sewage backup, sump pump failures, appliance leaks and roof damage due to wind, storm and hail. Find out what your deductible is and if your content is covered in case of damage and living expenses. Also ask about your policy limits.  Your Insurance agent can help you with this, it really only takes a quick email or phone call.

If you experience a disaster such as water damage or fire damage in your home or business, give ServiceMaster Restoration by Zaba a call: 773.647.1985, we have the experience and knowledge to get you back to normal fast, answer all your questions and walk you through the claims process.

How to File State Farm Insurance Claims

When disaster strikes your home or business, it can all seem so overwhelming. It’s a challenging situation that calls for strong support and professional backup. You have both with our teams here at ServiceMaster Restoration by Zaba and your State Farm agent.

To help you navigate fire damage and water damage claims, we’ve developed this overview with input from our State Farm colleagues. When you’re prepared and know what to expect, you can handle the process with confidence.

Understanding Your State Farm Insurance Coverage

It’s important to be proactive about protecting your property with the right insurance. If you haven’t looked at your policy in more than a year, give your State Farm agent a call. After reviewing the details, you can better adjust coverage as needed because you know how your policy works.

Understanding State Farm Water Damage Coverage

As you review your policy, verify coverage for burst pipes, sewage backups, sump pump failure and similar water-related damage. If you own a condo, find out what kind of coverage might be provided by the owner’s association.

While most water damages are covered by State Farm, flood insurance must be obtained through the National Flood Insurance Program. Your agent can help determine if you need the coverage provided by an NFIP policy.

Filing State Farm Insurance Claims

Whether you’re filing a fire damage or water damage claim, contact your State Farm agent right away. Be certain you know the source or cause of damages. Guessing can complicate and slow down the claims process. These five steps lay out what you should do and what you can expect.

1. Start by Taking Notes

When you call your agent, you’re given contact information for a mitigation company as well as your insurance claim number. Write down the information, keep it handy, and make arrangements with the mitigation company to inspect your property and belongings.

2. Document the Damage

Take an inventory of damages by documenting losses with photographs. Save the images as digital files for fast access. Round up any receipts for damaged belongings, and add them to your documentation materials.

3. Be Ready for Assessments

The mitigation company specializes in damage cleanup and restoration. Their teams perform an on-site inspection to assess damages, and your State Farm adjuster also inspects the property. You should know what is and isn’t covered because of your annual policy review with your agent.

4. Consult With the Adjuster

As the adjuster inspects your property and belongings, share your documentation materials. You may have useful information that the adjuster can factor into the final figures used in calculating a fair reimbursement.

5. Finish Up With the Restoration Process

The mitigation company sends in certified technicians who clean all affected areas, tear out damaged materials and finish up the job with repairs and restoration. Often, the process involves heavy equipment, so expect some disruption from loud noises that can disturb family and pets.

You Can Count on Us

Because of our Preferred Vendor status, we enjoy a strong partnership with State Farm. We have years of experience helping property owners navigate water and fire damage claims. Many of our customers ask their insurance company for our services by name, and we’re proud to have earned their trust.

We’re ready to work with you and your insurance company so that you can get your life back to normal as quickly as possible. When disaster strikes, you can count on our professionals here at ServiceMaster Restoration by Zaba.

How to File Allstate Insurance Claims

You know you’re protected in case of a disaster at the house. You have homeowners insurance, and you’re sure the policy is somewhere in a desk drawer. It’s easy to take coverage for granted until you’re facing the devastation of storm, water or fire damage.

You need to be prepared before the worst happens. We can help.

Over the years, we’ve worked closely with the folks at Allstate Insurance. With their input, we’ve developed this guide so that you can better understand how to file fire and water damage claims.

Know Your Policy with Allstate

It’s hard to deal with property damage, but being prepared makes it a little easier. If you aren’t familiar with the details in your homeowners policy, give your Allstate agent a call. Understanding your coverage gives you real peace of mind.

Review your insurance coverage annually. Your agent can update your policy so that it reflects any changes you might need to protect your home and belongings.

Verify Your Allstate Water Damage Coverage

Allstate provides coverage for most types of water damage, but verify what your policy does and doesn’t cover. Homeowners insurance usually protects you from losses caused by plumbing problems such as sump pump failures, burst or leaky pipes and damages caused by toilet, sink and tub overflows.

While you probably have storm damage coverage through Allstate, flood insurance policies must be purchased through the National Flood Insurance Program. Your agent can explain how NFIP works and help you decide if it’s something you need for your home.

Navigating the Allstate Insurance Claims Process

No matter what kind of damage you’re facing, call your agent as soon as possible. You can also start the claims process through Allstate’s mobile app or your online account.

1. Write Down Everything

When you file a claim with the insurance company, you’re given a unique claim number. Keep it handy along with any other important numbers for quick reference.

2. Document Your Losses

Take photos of all damages right away. If you have receipts for damaged belongings, gather them into one file. Use your photo and paper documentation to develop an inventory detailing your losses.

3. Expect Prompt Inspections

Both the restoration contractor and your Allstate adjuster inspect your property and belongings to assess damages. The restoration teams are usually first on the scene and provide a quote for services. Share these figures with the adjuster. In emergency situations, the contractor’s teams will also begin stabilizing the scene immediately.

4. Work With the Insurance Adjuster

Accompany the adjuster during your property inspection to make sure nothing is missed during the process. Share your photos and documentation files too. By working with the adjuster, you make it easier to determine an accurate figure for covering your losses.

5. Be Ready for Restoration

Damage mitigation can involve water and soot cleanup, material tear-out and more including reconstruction. Restoration teams often bring in heavy equipment to address fire and water damage. Be ready for a few days of disruption and loud noises as certified technicians restore your property to its original condition.

We’re Ready for Your Call

If the worst happens and you need help navigating insurance claims for water or fire damage, we’re here for you. Allstate Insurance often recommends us for disaster mitigation because of our Preferred Vendor status, and many of our customers ask their agents for our services by name.

When you need the most trusted cleanup and restoration services in Chicago and the suburbs, our teams are standing by. Here at ServiceMaster Restoration by Zaba, we’re always ready for your call.

How to File Farmers Insurance Claims

It’s hard to deal with the aftermath of water or fire damage to your home. So much needs to be done right away. You’re not sure how or where to start. One thing you do count on is coverage from homeowners insurance.

When was the last time you took a good look at your policy?

We work with Farmers Insurance on a regular basis helping people restore their property after a disaster. We often assist homeowners who aren’t familiar with their coverage or the claims process. That’s why we’ve developed this overview with input from our friends at Farmers.

Understand Your Homeowners Policy

Handling a fire or water damage claim starts with understanding your policy. Call your Farmers agent, and go over your coverage. If you live in a condo, find out what kind of coverage you have through the homeowners association.

Check in with your agent once a year to keep your policy up to date. He or she can help you make the right decisions about modifying coverage as needed to reflect any changes in your home.

Confirm Your Farmers Water Damage Coverage

Typically, damages caused by plumbing problems like sewage backup, faulty sump pumps and burst pipes are covered by your homeowners policy with Farmers. Flood insurance for natural disasters must be obtained through the National Flood Insurance Program.

Ask your agent for advice on whether or not you need this special type of flood coverage.

How to File a Farmers Insurance Claim

It’s very important to contact your agent as soon as possible after any type of fire or water disaster. Be ready with basic information including the exact cause of damages. These five points cover what to do and what to expect.

1. Save Important Numbers

Your agent assigns a unique number to your claim, so keep it handy. You can use it to track your claim’s progression on Farmer’s site. Your agent usually recommends a restoration contractor, so save that contact information too.

2. Document and Inventory

Take pictures of all damaged areas and belongings. Gather receipts for as many items as possible, and start a file for your documentation. Use the information to develop an inventory that can assist the adjuster during inspection.

3. Arrange for Inspections

Make arrangements for both the restoration company and Farmers to inspect your damaged property and belongings. The restoration teams are usually first on the scene and provide you with a detailed quote for cleanup and mitigation. Keep their paperwork with your documentation.

4. Share Information With the Adjuster

When the adjuster arrives, have your documentation files and restoration quote handy. As he or she inspects damaged areas and belongings, share your inventory, pictures and receipts. Your additional information can help the adjuster make an accurate damage assessment.

5. Finish With the Restoration Contractor

The restoration contractor assigns industry certified technicians to your property for cleanup, repairs and mitigation. Most fire and water damages must be addressed with heavy equipment, so expect some noise and disruption during this final stage of the recovery process.

We’re Just a Phone Call Away

Because of our Preferred Vendor status, we work closely with Farmers Insurance on a regular basis. Many of our customers ask their agents for our services by name because we offer years of experience helping homeowners navigate the claims process.

When you face the damages and aftermath of a home disaster, you want the very best restoration company in Chicago and the suburbs. Our teams here at ServiceMaster Restoration by Zaba are always just a phone call away.

You do all you can to stay ready for all types of emergencies. As a residential property manager, it’s one of your most important responsibilities and biggest challenges.

As Chicago’s leading restoration company, we work with individuals in your position every day. These are the questions we’re most often asked about commercial property water and fire disasters.

1. What can I do to maximize my tenants’ safety during emergencies?

Develop an evacuation plan for your multi-family property. Distribute it to all tenants, include it in move-in packets and review it twice a year. Post evacuation maps and instructions throughout the building so that anyone on the property can quickly determine the best route to safety.

2. Do I need to be concerned about damage to units adjacent to a fire or water emergency?

Water and fire damage can spread to units above, below and on either side of the original emergency scene. Tenants from these units aren’t always aware of potential aftereffects, so be sure to thoroughly inspect all surrounding units for possible damage.

3. Are there fire sprinkler and extinguisher requirements specific to my building?

Chicago’s Municipal Code lays out the details concerning fire protection equipment for all types of commercial properties. You can also ask the professionals at your local fire station for input about preventative strategies and safety equipment for your building.

4. How can I prepare my property and tenants for natural disasters?

Here on the shores of Lake Michigan, we sometimes experience property flooding from heavy rains. We’re much more likely to be hit by snowstorms and blizzards. The State of Illinois offers an online guide to natural disaster preparedness.

5. How can I prepare my facility staff to handle water and fire emergencies?

Work with your employees to develop in-house plans that include helping tenants evacuate. Key points should cover building-wide water, power and gas shutoff procedures as well as a network for contacting preferred electricians, plumbers and disaster restoration contractors.

6. What are the advantages of partnering with a disaster restoration contractor?

An experienced restoration contractor offers a wide range of services covering non-emergency projects including commercial cleaning, mold remediation and duct cleaning. When you have a working relationship with a restoration company, you have a trusted partner who also handles all types of emergency situations.

We Understand Your Questions

We’re always available to answer any questions you have about water and fire emergencies, cleanup and restoration, the insurance claims process and more. ServiceMaster by Zaba understands your unique needs as a Chicago property manager, and we’re here for you 24/7. Just give us a call.

As a condo association board member, you juggle your share of important responsibilities. Many of them involve familiar situations with straightforward solutions. Emergency water and fire disasters fall into a different category.

The homeowners in your building expect board members to be prepared for everything. You need to be ready with the right information for condo owners and your association board. These 10 water and fire disaster FAQs can help.

1. Who is responsible for water damage inside a condo unit?

In most cases, the owner of the unit is responsible for water damage in his or her unit. This applies to typical mishaps such as broken appliances or clogged drains.

2. Are homeowners responsible for water damage to improvements they’ve made inside the condo?

Yes. Any improvements made inside the unit by the owners become their responsibility. This includes new carpets, wall coverings, baseboards, trim, cabinets and countertops. Even without updates, water damages to interior walls and floors are usually covered by the owners through their insurance.

3. What type of water damages are the responsibility of our condo association?

Generally, the condo association is responsible for water damage that originates from common interior areas and the property’s exteriors. Some associations are responsible for structural damages to the inside of individual units such as drywall, insulation and paint. Coverage is outlined in the association’s master building insurance policy. Encourage board members to become familiar with these policy details.

4. Who is responsible for condo fire damage?

Damages from a fire that starts inside a unit and affects adjacent condos should be addressed by the homeowner’s insurance coverage. Damages from a fire that starts within the building’s main systems are typically covered by the master building insurance policy.

5. How should our board handle a hoarder situation?

Problems that develop inside a hoarder’s home eventually affect adjacent units and common areas. The condo board should contact the hoarder and recommend a plan of action. You may want to involve the city health department or fire department. Contact a commercial cleaning company that specializes in hoarder home cleanup.

6. Are condo cleaning services different from maid and janitorial services?

Yes. Commercial condo cleaning takes care of big projects that need regular attention. For example, common area floors and carpets last longer with deep cleaning every two or three months. A condo cleaning service also handles jobs like property-wide air duct cleaning, exterior power washing and graffiti removal.

7. How can condo cleaning services benefit our building?

Certified cleaning technicians that provide condo cleaning services can quickly spot problems that might develop into fire hazards or indicate hidden water damage. They also provide specialized services such as burst pipe repair, mold remediation and biohazard cleanup.

8. Why should the board partner with a commercial cleaning and restoration company?

When you partner with a full-service cleaning and restoration company like ServiceMaster Restoration by Zaba, you have a trusted contractor you can call day or night. Whether it’s emergency water damage cleanup or the aftermath of a condo fire, you have highly trained professionals on the scene immediately. You also enjoy access to an experienced staff who can help you understand and navigate water and fire damage insurance claims.

9. What if a unit was affected by water or fire from another unit?

Always document what happened. Homeowners affected by water or fire damage from an adjacent unit need to file a claim with their insurance carrier even though their property wasn’t the origin of the damage. Their homeowner’s insurance company will subrogate against the other insurance company representing the unit responsible for the damage.

10. Is the condo association responsible for any unit damages?

Carefully review your bylaws with other board members. All associations are structured differently. Some don’t cover anything inside a unit while others cover some structural materials. Often, the damage claims process involves both the association’s insurance company and a unit owner’s insurance carrier.

Winter is coming. Are you prepared? If you live in certain parts of the US, you know that winter can bring severe and even dangerous weather that can cause problems like ice dams and frozen or burst pipes. This is especially true as changes in the climate lead to more extreme weather patterns.

According to the US Environmental Protection Agency (EPA), most precipitation in the US in recent years has come in the form of “intense single-day events.” While the rate of extreme single-day precipitation events stayed steady from 1910 to the 1980s, it has risen substantially since then.

If you live in an area like New York, New Jersey, Rhode Island, or even Texas, winter storm preparedness is critical. Look no further for evidence than the harsh, eight-day period of winter weather that occurred from February 10-18th of 2021 in South-Central Texas.

Here at ServiceMaster Restoration by Zaba, we provide disaster restoration for homeowners and businesses affected by severe weather. Below, we’ll discuss winter storm preparedness for homeowners and businesses in the Eastern US and beyond, and offer a few of our top tips for staying safe during and after a winter storm.

Homeowners: What to do Before a Winter Storm

Create a Preparedness Plan

• Before winter weather threatens your home, put together an emergency preparedness kit. This kit should include ice-melt, sand to improve traction for your vehicle or add weight, snow shovels and other snow removal equipment, sufficient heating fuel, clean, dry, warm clothing and blankets, non-perishable food and fresh water, a first-aid kit, and flashlights with spare batteries.
• Make an emergency plan for your family. If you’re not together when the storm hits, your family should know how to contact one another, where to meet, and what to do in case of emergency.
• Winterize your home by weather-stripping doors and windows. Clear all rain gutters, repair roof leaks, insulate pipes, and learn how to shut off your home’s water valves, in case your pipes freeze and burst.
• Remove and drain all hoses, and winterize sprinkler and irrigation systems.

Stay Informed

• Listen to your local news channel for critical information regarding the winter storm.
• Know the difference between a winter storm watch, a winter storm warning, and a blizzard warning.
  • A winter storm watch is a warning issued by the National Weather Service 24-36 hours before a severe weather event, which means that there is a potential for heavy snow and ice accumulation.
  • A winter storm warning is a warning issued by the National Weather Service that forecasts heavy snow or ice accumulations in your area. This warning predicts snow buildup of at least 6″ in 12 hours, or 8″ in 24 hours.
  • A blizzard warning is a warning issued when winter storms are expected to sustain wind speeds of 35mph or higher with considerable falling and blowing snow that reduces visibility to a quarter-mile or less. A blizzard warning projects that storm conditions will prevail for at least three hours.

Stay Warm

• Do not go outdoors during the storm, even if the weather seems calm. Wait for news from your local weather service that the warning or advisory has passed.
• Dress as warmly as possible, utilizing layers to keep body heat in and prevent hypothermia.
• Watch for signs of hypothermia, including uncontrollable shivering, disorientation, slurred speech, drowsiness, and exhaustion.
• Drive only if it is necessary. If you must drive, do not go alone. Stay on the main roads and inform others of your travel plans.
• If the pipes in your home freeze, remove insulation surrounding the pipes. Open all faucets and pour hot water over the frozen pipes, starting where the freeze originated. If using kerosene heaters, open windows to maintain ventilation and avoid build-up of fumes.

Secure Your Pets

• Create a safe, warm spot indoors for pets and companion animals.
• Move livestock and outdoor animals to sheltered areas with windbreaks, a space to get out of the snow, and accessible drinking water.

Homeowners: What to Do After a Winter Storm

Clear Snow and Ice

• Once the weather advisory is lifted, you can clear snow and ice from your property. Wear warm clothing and boots with thick, rubber soles. Watch for signs of frostbite, including skin that turns white or areas of numbness on exposed skin.
• Use EPA-approved ice-melt to remove ice buildup from walkways and areas around your home.
• Use an extendable roof-rake to clean off the edges of your roof and prevent ice damming. If ice dams already exist, contact a disaster recovery team to help you remove them and prevent water backup in your home.

Assess Your Property for Damage

• Look for damage to trees, branches, and brush, which could create a secondary risk to your home or family. Contact a tree specialist if you notice damaged limbs or injured trees.
• Go inside your home and look for cracked, leaking, or sagging ceilings, which may indicate that your roof is damaged.

Check Your Smoke and CO Detectors

• If your power is out and you need to heat your home using a fireplace, space heater, or generator, check the batteries in your home’s smoke and carbon monoxide detectors, first.

Contact ServiceMaster Restoration by Zaba

If your home suffered damage during a winter storm, our team can help. We provide 24/7 disaster recovery services for homeowners like you. Our expert team can deploy in just minutes to get you the help you need to restore your home, reclaim your property, and get life back to normal.

For Businesses: What to do Before a Winter Storm

Assess Your Risk

As a business owner, there may be additional hazards to keep in mind regarding winter storms and property dangers. For example, your building may be subject to an increased likelihood of slip and fall injuries, structural damage, or even fire activity.

Assess the following winter weather threats to determine your risk level:

• Slip and fall injuries
• Road closures
• Hypothermia and frostbite for your workers or customers
• Structural damage and stress to your building
• Fire risk
• Power outages
• Unsafe driving or parking conditions

Make a Plan 

• Create an emergency response plan for your business. You should include an evacuation plan for employees and customers.
• Create an emergency supply kit and keep it in a public place in your business. The Centers for Disease Control and Prevention (CDC) offers this guidance on how to put together a winter storm preparedness kit.
• Encourage employees to sign up for local text alerts and weather warnings on their smartphones.

Prepare Your Property

• Make sure you have ample snow shovels and ice melt on hand.
• Move, cover, or secure outdoor furniture, accessories, and equipment to prevent them from blowing around or becoming buried during severe winter weather.
• Preemptively add some ice melt to your sidewalks and parking areas to get a headstart on ice buildup.
• Weatherize your building with weather stripping, caulk, and other insulation methods meant to prevent cold air drafts.
• Have a professional service your heating systems.
• Check the batteries in your smoke and CO detectors and replace any batteries that are not working.

Businesses: What to do After a Winter Storm

Remove Snow

• When the weather advisory has been lifted, you can go outside and start clearing snow off your parking lots, sidewalks, and roof.
• Be sure to wear warm clothing and appropriate footwear.
• Use a roof-rake to remove snow buildup from your roof ledges and eaves.
• Apply ice melt to the cleared areas to get rid of ice buildup and make the space safe for walking again.

Inspect Your Property for Damage

• Evaluate your property – both inside and outside – for weather-related damage.
• Look for broken or damaged tree limbs that could fall and present a danger.
• Look for displaced shingles on your roof, and go inside your building to inspect for cracked, sagging, or leaking ceilings, which could indicate roof damage.

Contact ServiceMaster Restoration by Zaba

If your business property suffered any damage during the storm, contact ServiceMaster Restoration by Zaba for professional restoration services.

Do not attempt to conduct heavy restoration on your own. Instead, hire a professional storm damage restoration company that can provide efficient, rapid repairs that keep you and your employees safe.

Professional Winter Storm Restoration Services for You 

Whether you need comprehensive winter storm restoration services or minor repairs, ServiceMaster Restoration by Zaba is here for you. Contact us today to learn more about our team, our services, or how we can help you get your home or business back to normal in no time.

If you live or work in a state like Texas, Florida, Louisiana, North or South Carolina, or New York, among others, you know exactly how dangerous and damaging hurricanes and tropical storms can be.

These states are prone to severe weather, and often see severe Atlantic hurricane weather between May and November each year.

Here at ServiceMaster Restoration by Zaba, our team specializes in hurricane and storm disaster restoration.

If your home or business was impacted by severe weather, we have a team that can mobilize at a moment’s notice to help. In recent years, we’ve helped people recover from the damage caused by Hurricane Matthew, Harvey, and – most recently – Hurricane Ida.

We care about your safety, and about helping you preserve and restore your property once the storm is over.

With that in mind, we’ve gathered our top severe weather safety tips for both homeowners and commercial property owners below:

For Homeowners:  What to do Before a Tropical Storm

Make a Disaster Plan

• Collect emergency phone numbers (for doctors, emergency contacts, family members, and more) and keep them near the phone. Program these emergency contacts into your cell phone, as well.
• Create a disaster response kit, which includes disinfectant wipes, a first-aid kit, non-perishable food items, fresh water, dry, warm clothing, emergency blankets, batteries, a crank-powered radio, any necessary medications, flashlights, important documents, including passports, personal identification, and wills, and anything else you may need to keep your family safe for up to a week.
• Pre-identify pet shelters, pet hotels, or friends or relatives who can watch your pets in the event that you must evacuate.

Understand Tropical Storm Terminology

There are two kinds of weather alerts that you may hear during a tropical storm event:

• Hurricane warnings are the most severe of the two weather alerts. This means hurricane-force winds are expected to affect your area. Experts generally issue these warnings at least 36 hours before the winds are expected to hit.
• Hurricane watches mean hurricane conditions (sustained winds of at least 74 miles per hour) are possible in your area. Weather experts announce hurricane watches at least 48 hours before they expect dangerous weather to begin.

For more information about hurricane watches and warnings, check out the National Weather Service’s Hurricane Center.

Prepare Your Home

• Move grills, outdoor furniture, toys, and other items inside or under cover.
• Place storm shutters on outdoor windows, or nail pieces of plywood over the window frames to reduce the chance of your windows breaking.
• Fill clean water containers with drinking water. If needed, you can also fill up your sinks and bathtubs with clean water.
• Identify the main power switch to your home, and be prepared to turn it off if you see flooding or downed power lines.
• Check the batteries in your home’s carbon monoxide detectors to prevent CO poisoning.

Prepare to Evacuate

Before severe weather hits your area, get your car ready for a possible evacuation. Make sure your vehicle has a full gas tank and is equipped with an emergency kit.

If you or a loved one has a disability or is injured and will not be able to evacuate, contact your local hospital or public health department for guidance.

If you must evacuate, turn off the gas, electricity, and water to your home. Follow all recommended escape routes and avoid driving through flooded areas.

For Homeowners: What to do After a Tropical Storm

Avoid Floodwater

• Floodwater may look safe, but it can cover hidden dangers.
• Never drive in flooded areas or stand in flood waters.
• If you cannot avoid floodwater, wear a life jacket – especially if the water is rising or flowing.
• If you have touched floodwater, use alcohol-based wipes or sanitizer to clean your hands and other affected body areas.

Avoid Electrical Appliances

• Turn the power off at the main breaker of your home and avoid all electrical appliances, even if they seem dry.
• Avoid downed power lines, even if there is a power outage.

Consume Safe Food and Water

• Throw away any food items that have come into contact with flood or storm water, even if it looks and smells normal.
• Do not use water you suspect is contaminated to brush your teeth, wash, or prepare food.
• Only drink bottled, boiled, or treated water for cooking, cleaning, and drinking.

Contact ServiceMaster Restoration by Zaba

In case of a disaster, ServiceMaster Restoration by Zaba is here for you. Our team provides flood and storm damage restoration services, including flood water cleanup, demolition and contaminated item removal, structural drying, and mold removal and remediation. Our team can help you resolve storm damage and get life back to normal. Contact us for immediate help: 773-647-1985

For Businesses: What to do Before a Hurricane

Protect Your Property

• Place storm shutters or plywood on the external frames of your doors and windows to protect the glass from wind-borne debris.
• Remove branches or trees adjacent to your building.
• Place sandbags in any area that’s prone to flooding.
• Anchor, brace, or remove large furniture both indoors and outdoors.
• Secure all utilities, including water heaters and gas tanks, and shut off utilities in the event of worsening weather.

Protect Your Important Documents

• Collect the numbers of important contacts that are critical to the operation of your business, including banks, lawyers, suppliers, and accountants. Program these into your cell phone and keep physical copies in a safe location.
• Backup documents that you cannot easily reproduce.
• Save onsite documents in waterproof containers and place them on shelves that are up off the floor.

Create an Emergency Plan

• Generate an evacuation plan for employees and workers.
• Create an emergency kit and keep it on-site at your business location. The emergency kit should include disinfectant wipes, a first-aid kit, non-perishable food items, fresh water, emergency blankets, batteries, a crank-powered radio, a basic tool kit, tarps, duct tape, and plastic bags, and anything else you deem necessary for your business.

For Businesses: What to do After a Hurricane

Hire a Disaster Recovery Team

• Do not attempt to remediate dangerous mold, mildew, or stormwater on your own. Instead, hire a disaster recovery team to do it for you.
• Keep ServiceMaster Restoration by Zaba in mind when you need disaster recovery services. Our team can mobilize in minutes to help you reclaim your building.
• Hiring a professional team will allow you to restore your business without putting yourself or your employees at risk.

Stay Away From Floodwaters

• If your building is flooded, avoid entering or touching floodwaters until a professional arrives to help.
• Floodwaters can contain hidden threats, like downed power lines and contaminants that could make you sick.
• If your building is flooded, turn off all utilities, including electrical, gas, and water.

Clean Up Safely

• Once you’ve gotten the go-ahead to begin cleaning up your commercial property, take steps to do it safely.
• Be careful lifting and moving heavy items, and be sure to wear appropriate clothing and footwear to work in affected areas.
• Do not enter any area that could be unstable or structurally compromised.

Reach out to ServiceMaster Restoration by Zaba

If your building has been affected by flooding or storm damage, we’re here for you.

ServiceMaster Restoration by Zaba is here to provide flood damage restoration services, including building stabilization, interior renovation, content salvage and restoration, and more.

Contact us today to learn more about our commercial disaster recovery services or to call our techs to your business now: 773-647-1985

After a Storm, Professional Assistance is Key

Even if you take careful steps to prepare for a hurricane or tropical storm, that doesn’t guarantee that your home or business will avoid damage. Once the storm has passed, contact ServiceMaster Restoration by Zaba for the caring, compassionate, efficient storm cleanup and disaster recovery services you need.

Our experienced team will deploy quickly and help you get your home or commercial property back to normal as quickly as possible.

Report Basement Water Backup

City of Chicago 

FEMA Flood Map Service Center

https://msc.fema.gov/

Red Cross Chicago Chapter

https://www.redcross.org/local/illinois/chicago-and-northern-illinois/about-us/locations.html