Flooded Basement Cleanup Chicago
Full-service, 24 hour emergency restoration. We bill your insurance directly.
Do You Have Water in the Basement? Let Us Help
When you’re dealing with a flooded basement, every second counts—don’t wait. Our IICRC-certified team is highly trained to restore your finished or unfinished basement quickly and efficiently, whether the damage is minor or severe.

Emergency services
-
Rapid response
mobilization - Flood damage inspection
- Sewage backup cleanup
-
Leak detection (plumbing leaks
& burst pipes) - Moisture mapping
- Emergency board up
- Water extraction and drying
-
Flood cleanup for basements
and crawl spaces - Applied structural drying
- Decontamination

Content Cleaning & Packout Services
- Clean & pack out your property’s water-damaged soft goods.
- Store items in a temperature-controlled warehouse.
- Clean and restore appliances and electronics.
- Restore and dry all essential documents and papers.
- Art restoration for damaged pieces.
- Clean shelving, bookshelves, light fixtures, and furnishings
- Pack out and either recycle or dispose of all home content we cannot restore.

Flood Damage Restoration
- Sanitization and disinfection
- Odor removal
- Drywall repair and restoration
- Carpet and padding removal and replacement
- Baseboard and trim removal and replacement
- Fixture removal and replacement
- Power wash floors
- Removal and replacement of damaged wood floors
- Drying and dehumidification
- Final cleaning to get your home “move-in ready.”
Signs of Basement Water Damage
If you’re dealing with water in the basement, it’s time to call the pros immediately. But even after the water has receded, there are subtle signs you should still watch out for, such as the following:
- Damp or musty odors
- Visible mold growth
- Standing water or dampness
- Warped or buckling floors
- Peeling, Bubbling, Cracked Paint
- Water stains on walls or floors
- Increased humidity levels
- Foundation cracks
- Malfunctioning sump pump
- Efflorescence on walls
Our 7-Step Restoration Process for Chicago, IL & Suburbs
Our comprehensive process covers all aspects of basement flood cleanup from initial inspection to final reconstruction:
DETERMINE THE SOURCE
We start your recovery with a property inspection that identifies the cause of your basement flooding. We determine the source, quickly develop an action plan, and explain all necessary repairs.
NOTIFY YOUR INSURANCE COMPANY
As a preferred Quality Restoration Vendor, we enjoy solid professional relationships with local and national carriers, so we help you navigate the claims process.
START WORK RIGHT AWAY
We’re ready to start basement flood cleanup and restoration when we arrive at your front door. Our fleet vans are fully stocked with the equipment and gear necessary to begin your recovery immediately.
WATER EXTRACTION, DRYING, AND DEHUMIDIFICATION
Our teams use a combination of truck mounts and high-performance extractors for water removal. Once we’ve cleared out the water, we take care of water damage restoration.
PULL UP SOAKED FLOORING
Wet carpet needs to be pulled up as soon as possible to minimize the chance of a mold outbreak in its fiber and backing. We also pull up the padding and determine how much material can be saved.
ADDRESS SHEETROCK, BASEBOARDS, AND INSULATION
Soaked baseboards swell, and wall framing becomes water-damaged. We tear out all affected materials, salvage as much as possible, and clear the way for restoration.
CLEAN, SANITIZE, AND RESTORE
We use specialized equipment designed for heavy-duty property cleanup, and we work with industry-proven products formulated to sanitize and recover furnishings and belongings.
What Causes Basements to Flood in Chicago?
Basement flood happens for a variety of reasons. Here are some of the most common ones:
- Heavy rainfall
- Poor drainage systems
- Sump pump failure
- Sewer backup
- Foundation cracks
- Faulty gutters and downspouts
- Hydrostatic pressure
- Plumbing leaks
- Improper grading
- Snowmelt and ice dams

What Customers Say
Alvaro Gonza2024-05-02 I highly recommend servicemaster by zaba, they took care of a recent flood damage in my home, the service and communication was exceptional. Lisa Fremont2024-04-03 Professional from start to finish. Jorge Daniel castro2024-03-21 This is the second time I've used ServiceMaster. I needed the walls and ceiling in my kitchen to be removed due to a water leak from the unit above me. They were super cautious of my furniture and covered everything with plastic. I hired them to do my reconstruction as well and am extremely happy with my new cabinets! Barney Cruz2024-03-21 I had 4 inches of standing water in my basement. ServiceMaster was able to pump all the water out of the basement and cleaned and sanitized my floors and walls. I’m extremely impressed by how quick they worked and how clean they left my basement! madeline kim2024-03-12 I used ServiceMaster for a recent water damage issue. They helped me with my insurance claim and handled all aspects from packing out my home, mitigating and repairs. Thank you ServiceMaster by Zaba, I highly recommend them !!! Edwin Munoz2024-01-18 Service Master Restoration work was excellent on time professional very clean respectful Employees and very detail in the service that they provide for you. They answer any questions you have And are very helpful And willing to assist you. And their services Was wonderful. sondra graton2023-12-28 After a fire, that caused a lot of smoke damage, Fernando the GM, went above and beyond helping us navigate not only the clean up process,but all questions we had. The crew is professional and thorough cleaners. I highly Service Master. Andres Ortiz2023-12-17 While we were out of town our vanity mirror fell and turned on our sink faucet. Water was running for days, we're not sure when it happened, the fire department was alerted when the house sensors got wet and set off the alarms. our neighbor came over when she saw the fire department. We were called immediately. Our agent highly recommended neil at service master. He came out with a huge team and a general manager. I felt very comfortable with him and all office staff to get the job done while we were still out of town. My neighbor checked in on them until we returned. 80% of my entire house was gutted. I have a lot of custom wall paneling, crown molding and trim. They were able to save it all. They also did my packout and duct work cleaning. Everyone at service master was extremely knowledgeable and professionaland very helpful. Maurice Williams2023-12-09 I had a burst pipe in the middle of the night and one of my guest rooms was damaged. Service Master was able to get a crew to me first thing in the morning. Everyone was super helpful and treated my home as if it was their own while doing the necessary work. Aden Zrod2023-12-09 A week after I purchased this property it flooded with 12 inches of water. The previous owner left the basement full of stuff that was ruined by the flood. It was all getting thrown away but now the process was even harder. My State Farm insurance agent had a Servicemaster rep give me a call because I wanted to opt out of flood insurance. It was only a courtesy call to explain the process of mitigating and repairing a flooded basement. I reluctantly signed up for flood insurance just in case....Oh man I am glad I did; this flood situation was a nightmare, and the additional expenses would have been devastating if I didn't have insurance. I immediately called them after all my failed attempts of trying to get the water out. That 15 minute-call saved me thousands of dollars. Servicemaster by zaba rocks! the team was great and they saved me a huge headache. I highly recommend them and I am so grateful for my State Farm agent.

About us
ServiceMaster Restoration by Zaba is proud to be locally owned, nationally recognized, and trusted by property owners across Chicago, IL, and the suburbs.
We are trained and industry-certified to handle every aspect of flood damage restoration, ensuring your property is returned to its pre-loss condition efficiently and effectively.
We take pride in the excellent residential and commercial restoration services we offer our valued customers, addressing all your needs with expertise and care.





WHY CHOOSE SERVICEMASTER BY ZABA
85+ Years of combined experience
Emergency response
within 60-90 minutes
Insurance preferred
24/7 Live answering
1-Year warranty
on construction
Licensed, bonded, insured, IICRC certified
FAQs
Does insurance cover basement flooding?
Typically, most policies cover 100 percent of water damages excluding your deductible. However, be sure to check coverage details with your agent.
How do I clean up a flooded basement?
Use a disinfectant to disinfect the walls, floors, and furniture that came in touch with the flood water. Let them dry and then repeat.
Is it safe to enter a flooded basement?
You need to assess how dangerous the situation is before you enter your basement. If there is water already collected, you could be at risk for an electric shock if the water has come into contact with an outlet or wiring. Be careful.
What are the dangers of basement flooding?
Floods are incredibly dangerous events, full of potential health hazards. Even a minor flood in your Chicago basement can present the following risks:
1. Electrocution
If you make physical contact with floodwaters before your home is fully disconnected from the grid, you could be electrocuted.
Appliances, electrical outlets, and other electrical components should not be used or retouched until a licensed electrician or restoration expert has assessed the space and deemed it safe for entry.
Never go into a flooded building until this has happened.
2. Drowning and Injury
Did you know that it only takes 6 inches of fast-moving water to knock over an adult and just 12 inches to move a vehicle?
Floodwaters are a powerful force, and entering them in any setting poses a real risk of drowning or bodily harm.
3. Contamination
In addition to being powerful, floodwaters are also dirty. Water that backs up into your home or business may contain raw sewage, trash, pathogens, or other biological hazards. According to the Centers for Disease Control and Prevention (CDC):
“Floodwater contaminated by microbes may contain bacteria, viruses, protozoa, and helminths. Exposure to these pathogens can cause illnesses ranging from mild gastritis to serious diseases such as dysentery, infectious hepatitis, and severe gastroenteritis.”
Since flood water saturates materials, even coming into contact with areas where the floodwater has receded may place you in contact with biological threats.
Serving The Chicago Area For More Than 85 Years
With three prime locations, we are uniquely positioned to provide a rapid 24 hour response to fire and water damage emergencies, as well as specialty cleaning requests, in all of Chicagoland and suburbs including Evanston, Northbrook, Buffalo Grove, Lake Bluff, Lake Forest, and more.
Give us a call or fill out the form to reach our experts.
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