Do You Have Water in the Basement? Let Us Help

When you’re dealing with a flooded basement, every second counts—don’t wait. Our IICRC-certified team is highly trained to restore your finished or unfinished basement quickly and efficiently, whether the damage is minor or severe. 

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Emergency services

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Content Cleaning & Packout Services

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Flood Damage Restoration

Signs of Basement Water Damage

If you’re dealing with water in the basement, it’s time to call the pros immediately. But even after the water has receded, there are subtle signs you should still watch out for, such as the following:

Our 7-Step Restoration Process for Chicago, IL & Suburbs

Our comprehensive process covers all aspects of basement flood cleanup from initial inspection to final reconstruction:

What Causes Basements to Flood in Chicago?

Basement flood happens for a variety of reasons. Here are some of the most common ones:

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What Customers Say

Lisa Stoery profile picture
Lisa Stoery
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The crew that did our furniture and carpeting were AMAZING! They were extremely thorough and went above and beyond the call of duty. I would highly recommend them to anyone!
Sid profile picture
Sid
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I dealt with Brittney, who was both very competent and very pleasant to deal with. She also has a very strong work ethic: I emailed her with a follow-up inquiry, not knowing that she had at that point gone on maternity leave. I received a very prompt and courteous reply from Brittney, who was obviously still checking work email while on mat leave, updating me as to her status and providing me with alternate contact information. I was impressed.
Ashley kerlin profile picture
Ashley kerlin
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Our summer home in Wilmette experienced several burst pipes due to the cold temperatures, regardless of the high heat kept in the home, the cold breeze came in under the doors and froze pipes overnight. I called Servicemaster at the direction of my insurance and they were able to handle the disaster that was left behind after all the pipes leaked. I highly recommended them.
Mark Gold profile picture
Mark Gold
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These are the folks to call. Fast, efficient, and professional. They came over quickly, showed me what was needed and gave me an estimate. Fernando was great, a real pro and a nice guy. They left everything spotless and made sure everything was ready for the new dry wall and plastering. They made the whole process seamless. It was a water leak that's now just history.
Patricia Alvarado profile picture
Patricia Alvarado
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I was out of town over the weekend and returned to several burst pipes, there was ice on the walls, ceilings and floors. Although I left the heat on 70 and exposed as many pipes to heat as I could, my heater decided to malfunction at some point. I received an alert on my app that the heat was off but I was already flying home and did not expect anything to freeze. This is not what you want to come home to at 8pm at night. The only one that answered the phone and was able to come out that night was servicemaster. We went over the process of water damage remediation, insurance and how to manage the chaos. Servicemaster was also able to get me a heating guy to repair the system and discuss it with my insurance company as they were skeptical that I had any heat, fortunately servicemaster assisted me with the documentation I needed. Thank You Servicemaster by Zaba!!
Phil Chapleau profile picture
Phil Chapleau
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Had a sofa bed cleaned and protected by this ServiceMaster. They were prompt, professional, polite and worked fast.
Natalia Herrera profile picture
Natalia Herrera
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ServiceMaster Chicago took care of my water damage services, we also needed to pack all of our belongings in order to do the repairs and they packed our stuff for us. The repairs took a while to get on schedule but mainly because our insurance adjuster dragged his feet, I was really happy that servicemaster advocated on our behalf to get everything covered on the repairs, the insurance adjuster didn't want to pay for anything. Our home looks beautiful and the repair process was painless. Also, a big "thank you" to the office staff who accommodated my request for some boxes that I needed to grab from their storage facility in Chicago, it was really easy to work with them.
Xck Brm profile picture
Xck Brm
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The worst part about renting are the things your landlords don’t tell you. Little did we know upon move in, but there was a way for water to get into our unit thru the roof, and sure enough after a particularly heavy snow we started noticing water damage in the ceilings, which was a clear indicator of larger problems. Lucky for us (and our property manager), ServiceMaster was able to guide us thru effective mitigation and helped save our new space. Not only were they fast and effective, they were extremely caring and understanding. I could not recommend a company more, especially when you’re in need of work done effectively and expediently. Thank you again, ServiceMaster. All of our belongings would like to thank you as well.
Elyse Roldan profile picture
Elyse Roldan
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had a burst pipe, called service master at the direction of state farm. was very pleased with their services.
Baruch Tuman profile picture
Baruch Tuman
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Service Master was hired by our insurance company. Fernando and his team were punctual, professional, personable and very helpful for the mitigation work we needed done. Thank you!
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About us

ServiceMaster Restoration by Zaba is proud to be locally owned, nationally recognized, and trusted by property owners across Chicago, IL, and the suburbs.

We are trained and industry-certified to handle every aspect of flood damage restoration, ensuring your property is returned to its pre-loss condition efficiently and effectively.

We take pride in the excellent residential and commercial restoration services we offer our valued customers, addressing all your needs with expertise and care.

WHY CHOOSE SERVICEMASTER BY ZABA

85+ Years of combined experience

Emergency response
within 60-90 minutes

Insurance preferred

24/7 Live answering

1-Year warranty
on construction

Licensed, bonded, insured, IICRC certified

FAQs

Does insurance cover basement flooding?

Typically, most policies cover 100 percent of water damages excluding your deductible. However, be sure to check coverage details with your agent.

How do I clean up a flooded basement?

Use a disinfectant to disinfect the walls, floors, and furniture that came in touch with the flood water. Let them dry and then repeat.

Is it safe to enter a flooded basement?

You need to assess how dangerous the situation is before you enter your basement. If there is water already collected, you could be at risk for an electric shock if the water has come into contact with an outlet or wiring. Be careful.

What are the dangers of basement flooding?

Floods are incredibly dangerous events, full of potential health hazards. Even a minor flood in your Chicago basement can present the following risks:

1. Electrocution

If you make physical contact with floodwaters before your home is fully disconnected from the grid, you could be electrocuted.

Appliances, electrical outlets, and other electrical components should not be used or retouched until a licensed electrician or restoration expert has assessed the space and deemed it safe for entry.

Never go into a flooded building until this has happened.

2. Drowning and Injury

Did you know that it only takes 6 inches of fast-moving water to knock over an adult and just 12 inches to move a vehicle?

Floodwaters are a powerful force, and entering them in any setting poses a real risk of drowning or bodily harm.

3. Contamination

In addition to being powerful, floodwaters are also dirty. Water that backs up into your home or business may contain raw sewage, trash, pathogens, or other biological hazards. According to the Centers for Disease Control and Prevention (CDC):
“Floodwater contaminated by microbes may contain bacteria, viruses, protozoa, and helminths. Exposure to these pathogens can cause illnesses ranging from mild gastritis to serious diseases such as dysentery, infectious hepatitis, and severe gastroenteritis.”

Since flood water saturates materials, even coming into contact with areas where the floodwater has receded may place you in contact with biological threats.

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