Has ice dam water leaked into your Chicago home or business?
Ice dams can cause serious water damage during harsh Chicago winters, leading to costly repairs.
At ServiceMaster by Zaba, we provide certified ice dam water damage repair for both residential and commercial properties. Let us restore your space, keeping it warm, safe, and dry.
Here’s what we offer:

Emergency Services
- Rapid response mobilization
- Ice dam water damage assessment
- Moisture mapping
- Building stabilization
- Emergency board-up
- Water extraction and drying
- Water damage mitigation
- Applied structural drying

Content Cleaning & Packout Services
- Clean and pack out your property’s water-damaged soft goods
- Store items in a temperature-controlled warehouse
- Restore and dry all essential documents and papers
- Clean shelving, bookshelves, light fixtures, and furnishings
- Pack out and either recycle or dispose of all home content we cannot restore

Restoration & Reconstruction
- Applied structural drying
- Sanitization and disinfection
- Odor removal
- Drywall repair and restoration
- Carpet and padding removal and replacement
- Baseboard and trim removal and replacement
- Fixture removal and replacement
- Ceiling water damage restoration
- Mold removal and remediation
- Complete water damage restoration
Signs of Water Damage Due to Ice Dams
Ice dams are a common issue during Chicago’s cold winters, leading to potentially serious water damage in your home or business.
Recognizing the signs and understanding the causes can help you address and prevent further damage.
- Peeling or blistering paint
- Sagging ceiling
- Water stains, especially around windows and doors
- Loose or missing shingles
- Broken or displaced gutters
- Wet insulation
- Mold and mildew growth
- Heavy snow accumulation
- Ceiling Stains or Discoloration
- Water dripping or puddles in the attic
Our 5-Step Ice Dam Water Damage Cleanup Process for Chicago
At ServiceMaster Restoration by Zaba, we offer a thorough, reliable process to restore Chicago homes and businesses from ice dam water damage:
COMPREHENSIVE INSPECTION
We start with a detailed inspection to locate water entry points, assess damage, and detect hidden moisture with infrared imaging.
WATER EXTRACTION & DRYING
Our team removes standing water and thoroughly dries affected areas, using heavy-duty fans and dehumidifiers to prevent mold in both residential and commercial spaces.
SECONDARY INSPECTION
After drying, we conduct a follow-up inspection to ensure all moisture is addressed and finalize our restoration plan for your specific property needs.
STRUCTURAL REPAIRS & CLEANING
Our specialists repair structural damage, replace drywall, and disinfect all surfaces to ensure a safe and clean environment.
FINAL RESTORATION & MOLD REMEDIATION
We complete mold remediation as needed and restore belongings, leaving your home or business fully restored and ready for use.
What Customers Say
Alvaro Gonza2024-05-02 I highly recommend servicemaster by zaba, they took care of a recent flood damage in my home, the service and communication was exceptional. Lisa Fremont2024-04-03 Professional from start to finish. Jorge Daniel castro2024-03-21 This is the second time I've used ServiceMaster. I needed the walls and ceiling in my kitchen to be removed due to a water leak from the unit above me. They were super cautious of my furniture and covered everything with plastic. I hired them to do my reconstruction as well and am extremely happy with my new cabinets! Barney Cruz2024-03-21 I had 4 inches of standing water in my basement. ServiceMaster was able to pump all the water out of the basement and cleaned and sanitized my floors and walls. I’m extremely impressed by how quick they worked and how clean they left my basement! madeline kim2024-03-12 I used ServiceMaster for a recent water damage issue. They helped me with my insurance claim and handled all aspects from packing out my home, mitigating and repairs. Thank you ServiceMaster by Zaba, I highly recommend them !!! Edwin Munoz2024-01-18 Service Master Restoration work was excellent on time professional very clean respectful Employees and very detail in the service that they provide for you. They answer any questions you have And are very helpful And willing to assist you. And their services Was wonderful. sondra graton2023-12-28 After a fire, that caused a lot of smoke damage, Fernando the GM, went above and beyond helping us navigate not only the clean up process,but all questions we had. The crew is professional and thorough cleaners. I highly Service Master. Andres Ortiz2023-12-17 While we were out of town our vanity mirror fell and turned on our sink faucet. Water was running for days, we're not sure when it happened, the fire department was alerted when the house sensors got wet and set off the alarms. our neighbor came over when she saw the fire department. We were called immediately. Our agent highly recommended neil at service master. He came out with a huge team and a general manager. I felt very comfortable with him and all office staff to get the job done while we were still out of town. My neighbor checked in on them until we returned. 80% of my entire house was gutted. I have a lot of custom wall paneling, crown molding and trim. They were able to save it all. They also did my packout and duct work cleaning. Everyone at service master was extremely knowledgeable and professionaland very helpful. Maurice Williams2023-12-09 I had a burst pipe in the middle of the night and one of my guest rooms was damaged. Service Master was able to get a crew to me first thing in the morning. Everyone was super helpful and treated my home as if it was their own while doing the necessary work. Aden Zrod2023-12-09 A week after I purchased this property it flooded with 12 inches of water. The previous owner left the basement full of stuff that was ruined by the flood. It was all getting thrown away but now the process was even harder. My State Farm insurance agent had a Servicemaster rep give me a call because I wanted to opt out of flood insurance. It was only a courtesy call to explain the process of mitigating and repairing a flooded basement. I reluctantly signed up for flood insurance just in case....Oh man I am glad I did; this flood situation was a nightmare, and the additional expenses would have been devastating if I didn't have insurance. I immediately called them after all my failed attempts of trying to get the water out. That 15 minute-call saved me thousands of dollars. Servicemaster by zaba rocks! the team was great and they saved me a huge headache. I highly recommend them and I am so grateful for my State Farm agent.

About us
ServiceMaster Restoration by Zaba is proud to be a locally owned and nationally recognized leader in water damage restoration services, trusted by homeowners and business owners throughout Chicago, IL, and the surrounding suburbs.
Our highly trained, industry-certified team manages every aspect of the cleanup and restoration process, ensuring your property is restored quickly and safely.
We adhere strictly to all OSHA and CDC health and safety regulations, using PPE and other precautionary measures to protect our clients and staff throughout the restoration process.
Servicemaster by zaba Is A Recognized Industry Leader





WHY CHOOSE SERVICEMASTER BY ZABA
85+ Years of combined
cleaning experience
Cleaning tailored around your timetable
Dedicated project manager
Locally owned, backed by a national brand
Full service cleaning and restoration contractor
Licensed, bonded, insured, IICRC certified
FAQs
What causes ice dams to form?
Ice dams form when a building’s roof is too warm to keep the snow on top of it frozen. Here’s how it works:
- Heat rises through your building into the attic. Generally, this happens in older buildings with insufficient attic insulation.
- All that heat that builds up in the attic escapes through the roof, melting the snow directly above it.
- The snow becomes water and flows down the roof until it meets the roof eave.
- The roof eave sits away from the building and is not heated by the attic, which means it’s usually below-freezing.
- The water meets this frigid portion of the roof and freezes, creating an ice dam.
- As water continues to melt from snow on the higher portions of the roof, it flows down and becomes trapped behind the dam.
- With nowhere to go, this water forces its way under the shingles of the roof and eventually flows into the building.
What damage do ice dams cause?
While ice dams may seem like tiny things, they can cause extensive damage. When ice dams form, they block water runoff, causing the water to back up and find its way under the building’s roofing material. Eventually, all that trapped water has no choice but to drain down door jambs or around windows, into drywall, and into wall cavities.
According to the Insurance Information Institute (IIS), the average claim by homeowners for water damage and freezing is about $3,000. Even worse, these claims seem to be getting more common. IIS reports that water damage and freezing claims increased from 14.6% of all claims in 2005 to 23.7% of all claims by 2009.
With that in mind, here are a few ways ice dams can wreak havoc on your building:
- Loose or missing shingles.
- Gutters that are broken or displaced.
- Wet insulation, ceilings, paint, and walls.
- Formation of mold and mildew.
If left untreated, ice dams can damage your building’s roof, compromising building materials and even causing the roof to collapse or sag. Don’t wait to seek help for your ice dam problem. Contact ServiceMaster Restoration by Zaba for professional ice damage repair.
Can you remove ice dams from my house?
Depending on the location and roof height, we can help. However, a roof with a steep pitch makes the work dangerous. We strongly recommend following the advice of most roofers: Let the dams melt on their own.
Does homeowners insurance cover ice damage?
Most policies cover water damage resulting from ice dams. Our cleaning and restoration services are also covered by homeowners insurance. In fact, we can assist you with filing your claim. Keep in mind that very few policies cover removing ice dams from the roof.
What are the typical costs for repairing this type of water damage?
Repair costs vary from one job to the next. It all depends on the extent of damage and the repairs necessary to complete our restoration work. When we inspect your property, you receive a complementary damage assessment that details exactly what needs to be done.
How can I prevent ice dams from forming?
Use a roof rake to pull down snow and keep it from accumulating along edges. Some homeowners hire an electrician to install heat cables while others use aluminum ice belts along the roofline. There are ice dam removal products available that can speed up the melting process, but prevention is always your smartest strategy. Here are more tips:
1. Add more insulation
If your building is older, insulating the attic is the easiest way to prevent ice dams in the long-term. Modern spray insulation fills every gap and crack in your attic, locking warm air in and preventing heat loss through the roof.
Even if you don’t plan to re-insulate the entire attic, consider using caulk or foam sealant to fill gaps and cracks around windows, vents, access hatches, chimneys, and other fixtures in the attic. This will help prevent heat loss and reduce the likelihood of ice dams.
2. Vent the attic
Attics with proper ventilation draw in cool air from outside and expel warm air. This process keeps the attic cool and helps your roof stay below freezing all winter long, thereby making it impossible for ice dams to form.
3. Add heated cables
For a quick and easy fix to ice dams, pick up some heated cables at your local hardware store. These cables use clips to attach to the edge of your roof, where they emit heat that prevents moisture from freezing and causing an ice dam.
What are some helpful resources I can look at?
Serving The Chicago Area For More Than 85 Years
With three prime locations, we are uniquely positioned to provide a rapid 24 hour response to fire and water damage emergencies, as well as specialty cleaning requests, in all of Chicagoland and suburbs including Evanston, Northbrook, Buffalo Grove, Lake Bluff, Lake Forest, and more.

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