Water Damage Restoration Chicago IL

24/7 Emergency Services
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Are you facing water damage at your home or business? We can help.

We’re standing by ready to repair and restore your property to its pre-loss condition, and we guarantee your complete satisfaction.

We handle everything from burst pipes and leaking faucets to storm flooding all across Chicago and the suburbs.

Speak with the restoration experts at ServiceMaster Restoration by Zaba right now for 24-hour emergency water cleanup services.

Request an estimate: 773-647-1985


home water damage icon

Home Water Damage Cleanup

Whether you’re dealing with a burst pipe, leaky water heater or subfloor water damage, you can count on us. No home water damage restoration job is too big or too small for us.

commercial water damage

Commercial Water Damage Cleanup

When disaster strikes your business, you need a professional company with comprehensive capabilities. We maintain a solid reputation with area property owners and facility managers through our work in high rises, warehouses, hospitals, business parks and more. We understand your unique needs, and we’re always happy to provide references.

multi unit water damage cleanup icon

Condos, Apartments & Multi Unit Properties

If you’re dealing with water damage at your real estate property, we repair damages and get your tenants back in the building as soon as possible. Our years of experience cover multi-family properties all across Chicago and the suburbs. We’re glad to share references from previous customers including property managers and condo associations.

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toilet overflow

Toilet Overflow & Sewer Backup Cleanup

If sewage backs up in your home or business, it’s more than a soggy mess. Sewage backup is referred to as black water because it contains a dangerous mix of viruses, bacteria, microbes and harsh chemicals. Black water poses a serious hazard to your health. We clean sewage backup and completely sanitize your property.

plumbing leaks icon

Plumbing Leaks & Burst Pipes

Whether you’re dealing with basement water leaks, burst pipes or faulty sprinkler systems, we’re here to help. Situations like these arise unexpectedly, but you can rely on our emergency response 24/7.

water damaged ceiling repair expert

Water-Damaged Ceiling Repair

Often, you don’t realize that water is damaging the ceiling. Without quick action, you risk a ceiling collapse that puts everyone’s safety at risk. You need help right away to minimize both the danger and repair costs.


Ice Dam Water Damage Repair

From a leaking roof to leaking windows, ice dams spread water damage throughout your home. We use advanced equipment and technologies to clean, dry and restore all affected areas. We take care of your personal belongings too.




1. An Immediate Response to your Call.

Our highly trained staff answers your call 24/7. We ask for basic information including a description of the problem and contact information for your insurance carrier. Because we have multiple headquarters here in Chicago and the suburbs, we’re on the scene in 90 minutes or less. Thorough Damage Inspection. One of the first steps to repair water damage involves a thorough property inspection. Our technicians pinpoint all sources of water with infrared cameras and determine the extent of damage with specialized moisture readers. We then report our detailed assessment to you.

2. Thorough Damage Inspection.inspecting water damage

One of the first steps to repair water damage involves a thorough property inspection. Our technicians pinpoint all sources of water with infrared cameras and determine the extent of damage with specialized moisture readers. We then report our detailed assessment to you.

3. Sharing Our Plan of Action.

No client should ever be surprised by the process. That’s why we take the time to explain all plans of action, including cost estimates. If we have to remove baseboards, tear out drywall and dispose of wet insulation, you know in advance. If we can save carpet and recover furnishings, you understand your options.

4. Water Extraction, Drying and Dehumidification

We remove water from your property with a full arsenal of industry-proven water extraction equipment. After our pumps, vacuums and line truck mounts have done their job, we take care of the drying process with sublimation techniques, air movers and dehumidifiers. Our teams also address mold inspection and remediation.

5. Specialized Cleanup and Sanitizing.

Once everything is thoroughly dry, we begin cleanup. We sanitize surfaces and porous materials with appropriate techniques and antimicrobial products. Carpets come back to life with deep steam cleaning, air scrubbers restore a fresh atmosphere, and even soaked belongings can often be recovered with our specialized cleaning methods.

6. Final Property Restoration.

Our job isn’t done until your property is restored to its original condition. Minor jobs might require replacing small areas of sheetrock. Large projects might include rebuilding floors and walls. Whatever it takes, we get you back on your feet by making sure that your property is as good as new.

The ServiceMaster Restoration by Zaba Difference:

  • 50+ years of combined restoration experience
  • Guaranteed response time of under 90 minutes
  • We manage your insurance claims
  • Licensed, bonded, insured, IICRC certified
  • We answer your call the first time
  • Complete property reconstruction
Neil and the crew really know there job. They are professional, fast, reliable, courteous, and very sympathetic. They work well with the insurance company which helps immensely when dealing with an emergency. Highly recommended!!!
Juan Carlos Michel
Juan Carlos M.
17:48 06 Jul 19
I highly recommend this company, they provided me with great service and were professional the entire time. I also did not feel pressured to sign any paperwork. The entire process was painless. Would recommend their services, for reference I had a burst pipe.
Magdalena Rodriguez
Magdalena R.
18:43 10 Mar 19
Leaky water heaterI live in a large family home in Chicago with my wife and two sons. About three nights ago our entire house flooded because of a leaky water heater. We had so much water, My neighbor recommended ServiceMaster, so I called them and spoke to Diana the owner. She walked me through the process and got all of the info needed to start the cleanup process. In less than an hour her team arrived with equipment and got to work. They removed all of the water and restored everything. Fantastic service, ServiceMaster
Nestor Ramirez
Nestor R.
23:56 31 Jan 19
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away. They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.
Claudia Ramirez
Claudia R.
23:41 31 Jan 19
ServiceMaster Restoration by Zaba is my go to company for any water damage in my home, they have been to home already on 3 separate occasions. I had a lot of water damage due to an ice dam this winter. Over the summer i had a sewage back up in my finished basement and last year the I had water damage from a sink over flow. I think its time I sell the house. Very grateful for them, every experience has been an easy process for paperwork, they are a vendor with my insurance company and they are trustworthy. All their staff are great to work with.
Libby Joyce
Libby J.
19:43 23 Jan 19
I was out of town for the long holiday weekend, unfortunately I turned the heat down and my pipes burst. I didnt think that would happen because the heat was not off, but some of my exterior plumbing just froze. needless to say I came home a thick layer of ice throughout my floors, walls, ceilings, you name it...it all froze. Fortunately ServiceMaster does the maintenance in our building and were on site that day, I have a duplex condo so no one else was affected but me. Jonathan was onsite from Service Master, he called the project manager and they came over, I had a mess. I called the insurance company and property management company. I let ServiceMaster by Zaba take care of the all the insurance paper work, I see them in my building all the time so I trust them 100% and they have always been very honest to work with. I had to move out. ServiceMaster packed up my stuff and put it in storage, the cleaners came and took my laundry and emergency items. I will be out of my condo for several months, lesson learned, dont turn the heat down. Service Master has been great to work with.
Ashley Trinidad
Ashley T.
19:41 23 Jan 19
After Hurricane Florence our home was in shambles. We called some local companies for remediation services and were quickly disappointed by them. We called ServiceMaster Restoration By Zaba at the suggestion of our insurance carrier. ServiceMaster contacted us and set an appointment to survey the damage. Neil and Lewis came to our home (which was in a state of destruction from Florence) and actually took the time to put on shoe covers (even though I told them they didn't have to) because they respected our home. They surveyed the damage and quickly submitted the repair estimate to our insurance carrier. During the remediation process Neil, Lewis and their Entire crew acted in a professional and respectful manner. I had no problem in leaving them in my home unattended because they were extremely trustworthy. I could go on and on but I'll simply say that I Highly Recommend ServiceMaster By Zaba. The office and field staff are among the best crew that I have ever dealt with.
Frank Grzandziel
Frank G.
15:48 14 Nov 18
The team did a thorough job in removing damaged floors, ceilings, and partial walls after Hurricane Florence. They came in and worked diligently until the job was complete. I'm thankful for their fast work and help. Neil Omar was especially helpful as he assisted me with getting insurance approval expedited. I was fortunate to have found Service Master after the storm. Once they began working I felt like recovery was underway.
Bentley Suggs
Bentley S.
19:16 26 Oct 18
With a few days of rain in Chicago my basement had lots of water.. not only did they do an amazing job but it was done quickly and efficiently. Thanks guys for all of your help and saving my sanity!
Devanie Howard
Devanie H.
01:15 18 Oct 18
Came home from work and it was raining in my living room, and dining room, there was water gushing through all the light fixtures and can lighting, some of the ceiling was already starting to cave in. I ran upstairs because I thought for sure the water had been left on but everything was fine. I had to turn the water main off because the waiter would not stop. We called our plumber, insurance company and Service Master. We did not know where to begin. Such a bazaar situation. They had to remove the entire living room ceiling and found a burst water pipe from the bathroom above. We still do not how that happened. The water ruined my entire first floor and most of my basement. This was such an inconvenience, I cant even begin to explain. ServiceMaster did an excellent job, they had to gutt the entire first floor and basement, their work was immaculate and left everything very clean, they did not leave any garbage behind, it was clean and ready to go for my contractor to start the reconstruction process. We are still not in the house, however my experience with service master was excellent, as well as my plumber and insurance adjuster.
Kenya Lloyd
Kenya L.
21:40 26 Sep 18
Woke up to a flooded kitchen! Apparently the plumbing lines in your dishwasher can burst for whatever reason. I always run the dishwasher at night before going to be bed, but this time while the dishwasher was running at some point it had a burst water line. This happened some time while we are all sleeping. I woke up at 6am with a loud knock on my door. My downstairs neighbor said it was raining in their unit, what a nightmare! My condo was flooded, floors and carpets and drywall soaked. Water everywhere and the units below me are beyond upset. The building sent in the engineer who could not fix anything. In a desperate search I found ServiceMaster Zaba on-line, they were able to come out right away. They told me to call insurance and also talk to the condo association. So this review is tell ServiceMaster how awesome they are, and also to bring awareness to those who own a dishwasher...do not run a load overnight and get it checked regularly, this was a big mess for my unit, and two units below me. Thankfully ServiceMaster was able to service all of us at once but I cannot begin to tell you what an awful feeling it is to wake up to this mess.
Carmen Caraballo
Carmen C.
21:38 22 Sep 18


We give the following advice to all of our customers:

  • It’s very important that you document all water damage with photographs.
  • We help you navigate the claims process, but most agents consider you responsible for an inventory.
  • Please know that we can’t salvage items that have been contaminated by sewage.
  • If you lease your home, you should purchase renters’ insurance to cover any future repairs and minimize water damage restoration costs.

Most water damage restoration services in Chicago average between $3,000 and $8,000. We usually calculate costs per square foot, so the final figures for large properties can be higher. Severe damage and extensive reconstruction also add to restoration expenses. We outlined more information here. 

Yes. Contamination from sewage backup or toxic black mold growth are just a few examples of issues that may complicate a restoration project. Time is a factor too. Without immediate cleanup, water damage quickly spreads and increases the square footage that must be restored.

It’s very difficult to deal with the aftermath of water damage inside your home. It doesn’t get any easier when you realize that all of your belongings are affected. We understand how much your personal belongings mean to you. Our services can often save you the expense of replacements and the heartbreak of lost treasures.

Whether you’re dealing with plumbing problems or storm flooding, we quickly assess the damage and help you develop a complete inventory of affected items.

Our process involves restoring water damaged furnishings, clothing, personal valuables and more using a comprehensive array of industry-proven water cleanup techniques including:

  • Thorough dry cleaning to take care of minor damage and also pre-treat for wet cleaning
  • Effective wet cleaning to remove moderate and heavy residue
  • Sensitive spray and wipe techniques for delicate belongings
  • Deep foam cleaning for upholstery, drapes and other fabrics
  • Abrasive cleaning for tough surfaces and severe residue
  • Specialized immersive cleaning baths for specialty items

Often, we can clean and restore important papers and treasured photographs with powerful equipment and the following methods:

  • Complete air drying
  • Expert dehumidification
  • Vacuum freeze drying
  • Thermal vacuum drying

We also take care of all types of electronic equipment including television sets, sound systems, computers, laptops, tablets and small appliances. Our crews take care of exterior cleaning, and our electronics technicians follow up with recovery assessments and restoration services.

While we do everything that we can to get you back on your feet right away, we don’t want you to be surprised by any steps during water damage cleanup.

Our teams take the time to explain in detail what you should expect, and answer any questions you may have.

Infrared cameras


Designed to maximize and record thermal imaging, our ultra-sensitive cameras allow us to zero in on areas of hidden moisture under flooring, behind walls and in ceilings.


This heavy-duty water extraction equipment operates as a system of powerful hot water vacuums mounted to the floors of our fleet trucks and vans. Truck mounts remove water from carpets and furnishings.


Water extractor


It’s important to mitigate water damages quickly, so we also rely on this line of industry-proven water removal equipment. Extractors work efficiently on both carpets and hard surfaces.


This equipment deep cleans and scrubs floors and other hard surfaces. Shampooers are essential for treating areas that have been saturated with contaminated water.

hardwood floor drying system

Floor drying system


Our unique setup consists of a series of mats attached to an injection drying system. The equipment saves hardwood floors by generating heat that attracts and extracts moisture from flooring material.


When interiors need a strong, indirect air flow, we put axial fans to work. Their aerodynamic design produces the velocity needed to dry subfloors and ceilings.

Velo air mover

Velo air mover


Once mitigation is complete, we position this essential drying equipment for water damage throughout the job site. Air movers speed up structural drying by producing high-volume airflow through large areas.


We use a variety of dehumidifiers to draw moisture out of water-damaged environments. Our units range in size from models that fit crawl spaces to equipment with large-scale capacities.

air scrubbers

Air scrubbers


Often, conditions at a job site compromise air quality with odors and impurities. Our extra-large air scrubbers effectively remove smells and contaminants with industrial HEPA filtration systems.


These unique drying agents increase the efficiency of our dehumidifiers. Their chemical properties extract and absorb water from a wide range of materials.

It’s not possible to assess the extent of your property’s water damage over the phone. We know that you want a fair and accurate estimate, so we dispatch our teams immediately. They perform a thorough on-site inspection and give you an honest breakdown of all costs.

Typically, most policies cover 100 percent of water damages excluding your deductible. However, be sure to check coverage details with your agent. We need as much information as possible so that we can help you file your water damage restoration claim.

Water damage restoration can involve removing soaked materials including floors, walls, and carpetsWe will do our best to salvage your belongings. The drying process averages between three and five days. If you’re insured, we set a timeline that includes reconstruction. If insurance isn’t a factor, we schedule as early as a week out. Finish time depends on job size.

As a certified Quality Restoration Vendor, we work closely with your insurance company, and that speeds up the process. We immediately address cleanup and eliminate the chance of future issues like structural rot and mold growth. We do the job right the first time, using only the most advanced restoration equipment available.

Absolutely! We’re proud to show you what we do. Take a look at our frozen burst pipes case study as an example of our restoration capabilities.

Ready Illinois

Chicago Emergency Preparedness

Also, you might want to do a quick Google search, which should yield helpful resources as well.