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servicemaster by zaba Niles restoration emergency crew

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Real Reviews from Happy Customers

Lisa Stoery profile picture
Lisa Stoery
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The crew that did our furniture and carpeting were AMAZING! They were extremely thorough and went above and beyond the call of duty. I would highly recommend them to anyone!
Sid profile picture
Sid
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I dealt with Brittney, who was both very competent and very pleasant to deal with. She also has a very strong work ethic: I emailed her with a follow-up inquiry, not knowing that she had at that point gone on maternity leave. I received a very prompt and courteous reply from Brittney, who was obviously still checking work email while on mat leave, updating me as to her status and providing me with alternate contact information. I was impressed.
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Ashley kerlin
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Our summer home in Wilmette experienced several burst pipes due to the cold temperatures, regardless of the high heat kept in the home, the cold breeze came in under the doors and froze pipes overnight. I called Servicemaster at the direction of my insurance and they were able to handle the disaster that was left behind after all the pipes leaked. I highly recommended them.
Mark Gold profile picture
Mark Gold
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These are the folks to call. Fast, efficient, and professional. They came over quickly, showed me what was needed and gave me an estimate. Fernando was great, a real pro and a nice guy. They left everything spotless and made sure everything was ready for the new dry wall and plastering. They made the whole process seamless. It was a water leak that's now just history.
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Patricia Alvarado
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I was out of town over the weekend and returned to several burst pipes, there was ice on the walls, ceilings and floors. Although I left the heat on 70 and exposed as many pipes to heat as I could, my heater decided to malfunction at some point. I received an alert on my app that the heat was off but I was already flying home and did not expect anything to freeze. This is not what you want to come home to at 8pm at night. The only one that answered the phone and was able to come out that night was servicemaster. We went over the process of water damage remediation, insurance and how to manage the chaos. Servicemaster was also able to get me a heating guy to repair the system and discuss it with my insurance company as they were skeptical that I had any heat, fortunately servicemaster assisted me with the documentation I needed. Thank You Servicemaster by Zaba!!
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Phil Chapleau
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Had a sofa bed cleaned and protected by this ServiceMaster. They were prompt, professional, polite and worked fast.
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Natalia Herrera
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ServiceMaster Chicago took care of my water damage services, we also needed to pack all of our belongings in order to do the repairs and they packed our stuff for us. The repairs took a while to get on schedule but mainly because our insurance adjuster dragged his feet, I was really happy that servicemaster advocated on our behalf to get everything covered on the repairs, the insurance adjuster didn't want to pay for anything. Our home looks beautiful and the repair process was painless. Also, a big "thank you" to the office staff who accommodated my request for some boxes that I needed to grab from their storage facility in Chicago, it was really easy to work with them.
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Xck Brm
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The worst part about renting are the things your landlords don’t tell you. Little did we know upon move in, but there was a way for water to get into our unit thru the roof, and sure enough after a particularly heavy snow we started noticing water damage in the ceilings, which was a clear indicator of larger problems. Lucky for us (and our property manager), ServiceMaster was able to guide us thru effective mitigation and helped save our new space. Not only were they fast and effective, they were extremely caring and understanding. I could not recommend a company more, especially when you’re in need of work done effectively and expediently. Thank you again, ServiceMaster. All of our belongings would like to thank you as well.
Elyse Roldan profile picture
Elyse Roldan
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had a burst pipe, called service master at the direction of state farm. was very pleased with their services.
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Baruch Tuman
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Service Master was hired by our insurance company. Fernando and his team were punctual, professional, personable and very helpful for the mitigation work we needed done. Thank you!

Water Damage Restoration for Niles Homes and Businesses

emergency response

Inspection, Assessment & Insurance Documentation

  • Assess the damage. We identify the water source and inspect walls, ceilings, floors, and cabinets.
  • Pinpoint hidden moisture. Thermal imaging and moisture meters find water trapped behind walls and under floors.
  • Know what can be saved. We explain which materials can be dried and restored and which need replacing.
  • Understand the plan. We provide a written estimate for cleanup, drying, and repairs before work begins.
  • Support your insurance claim. We document the damage and drying progress, share records with your adjuster, and bill your insurer directly when your policy allows.
water-extraction-sewage-cleanup-niles-il

Emergency Water Removal & Cleanup

  • Remove standing water. Commercial pumps and extraction equipment remove water from flooded basements, carpets, and floors.
  • Handle sewage safely. We contain affected areas, remove contaminated water and unsalvageable materials, then clean and disinfect surfaces following applicable IICRC standards.
  • Clean and sanitize. We clean, disinfect, and deodorize affected rooms before structural drying begins.
professional-drying-equipment-niles-restoration

Structural Drying & Content Pack-Out

  • Dry affected materials. We use commercial air movers and dehumidifiers to remove moisture from walls, floors, insulation, and framing.
  • Track drying progress. We check moisture readings daily and adjust equipment until materials reach their drying targets.
  • Keep you informed. We explain our progress and any additional damage we discover.
  • Address mold when needed. We inspect for mold and provide remediation when necessary.
  • Protect your belongings. We pack, inventory, and move furniture and belongings when needed, then clean and securely store salvageable items until your property is ready.
reconstruction-niles-il

Complete Repairs & Rebuilding

  • Replace damaged materials. We remove and replace damaged drywall, insulation, flooring, baseboards, and trim.
  • Repair affected areas. We restore water-damaged ceilings, walls, cabinets, and structural components.
  • Restore your property. We repaint, refinish, and rebuild affected areas to return your property to its pre-loss condition.
  • Keep costs clear. We explain additional repairs and costs before changing the approved work.
  • Manage the entire project. We coordinate reconstruction from start to finish, then walk through the completed work with you and address any remaining concerns.

How Much Does Water Damage Restoration Cost in Niles, IL?

Heavy rainfall can lead to basement flooding and sewer backups in Niles’ older brick ranch homes, split-level houses, and bungalows. During freezing winters, burst pipes can also cause water damage in single-family homes, apartment buildings, and commercial properties.

Based on our experience, here’s what you can expect for different types of water damage:

Type of Water DamageStarting Cost
Basement flooding or sewer backup (800–1,000 sq. ft.)$2,500+
Burst or broken pipes (2 rooms)$1,800+
Burst pipes affecting 3–4 rooms$3,000+
Water leaking from an upstairs condo$1,800+
Washing machine, dishwasher, or other appliance leaks$1,800–2,000+
HVAC leaks$2,000+
Roof leaks$2,500+
Bathtub, sink, or toilet overflows$2,500–3,000+
restoration-costs-niles-il
servicemaster restoration by zaba tech team

Need Help with Restoration Costs?

If the damage isn’t covered by insurance or your deductible is high, you can still hire our team without filing a claim.

We offer financing through GreenSky, including no-interest payment options for qualifying customers when paid within the applicable promotional period.

Why NIles Residents Trust ServiceMaster by Zaba

drywall cut during water damge restoration niles

We don't replace materials unless necessary

Not every wet carpet, wall, or floor needs to be torn out. In 42% of our Niles restoration projects, drywall, flooring, and insulation did not require removal and replacement.

Our technicians check the moisture levels and condition of affected materials before deciding whether drying or replacement is the best option. We’ll explain what we find and why we recommend a particular approach.

greensky-financing-niles-il

Clear estimates and payment options

About 27% of our Niles customers pay at least part of their restoration costs out of pocket. We provide clear estimates before starting planned work and offer 0% down financing through GreenSky for qualifying customers. You don’t have to file an insurance claim to hire us.

emergency response from niles il office

24/7 local emergency response

A flooded basement or broken pipe can happen any time of day or night. Our emergency crews are available year-round, including weekends and holidays.

With an office on West Howard Street in Niles, we’re positioned to respond quickly to emergencies throughout the village and nearby communities.

On average, we’re able to dispatch our emergency restoration team to properties within 46 minutes.

niles-il-commercial-property-restoration

250+ properties restored in Niles

Over the past five years, we’ve worked on more than 250 properties in Niles, including single-family homes, condos, apartment buildings, and commercial spaces.

Since 2008, we’ve helped property owners recover from plumbing leaks, basement flooding, sewage backups, and other emergencies. From water removal and drying to cleanup and rebuilding, we take care of the entire restoration, giving you peace of mind knowing you have one experienced team handling everything from start to finish.

FAQs

Will my insurance cover water damage restoration?

Many homeowners policies cover sudden, accidental damage from a burst pipe or leaking appliance. However, flooding from outside, sewer backups, and sump pump failures may require separate coverage.

Coverage depends on the cause of the damage and the terms of your insurance policy.

We document the affected areas, record moisture readings, and prepare restoration reports for your adjuster. We also work with major insurance providers, including State Farm, Allstate, Farmers, Liberty Mutual, Travelers, and USAA.

When your policy allows, we can bill your insurance company directly.

What can increase the final costs?

The final price depends on a few other factors, including:

  • Water spread to several rooms: Drying additional walls, flooring, and ceilings requires more equipment and labor.
  • A sewer backup contaminated the property: Sewage cleanup involves removing hazardous water, disinfecting surfaces, and disposing of materials that cannot be safely restored.
  • Building materials were severely damaged: Saturated insulation, crumbling drywall, or flooring that cannot be dried may need replacement.
  • Belongings must be packed and stored: Moving furniture, electronics, and other contents can add cleaning, transportation, and storage costs.
  • Moisture is trapped inside the structure: Technicians may need to remove sections of drywall or flooring to reach wet framing and subfloors.

Emergency calls after regular business hours, on weekends, or during holidays may involve additional charges.

If we discover additional damage during restoration, we'll show you what needs attention and explain any changes to the proposed work before proceeding.

What if I don't want to file an insurance claim?

You can pay for water damage restoration yourself without filing a claim.

We'll assess the damage, provide an estimate, and explain the recommended services so you can compare the cost with your deductible and available insurance coverage.

We also offer flexible financing options for qualifying customers.

Why can't I just DIY the restoration to save money?

You may be able to clean up a small amount of water yourself if it's clean, hasn't reached absorbent materials, and you can dry the entire area.

  • However, we recommend professional restoration when:
  • Water has soaked drywall, insulation, carpet padding, or subflooring.
  • Flooring begins to buckle or walls show signs of swelling.
  • You notice a musty smell or water stains that keep returning.
  • The water came from sewage, storm flooding, or another potentially contaminated source.
  • You cannot completely dry the affected area within 24 to 48 hours.

If you're uncertain, call us at (773) 647-1985. We'll ask a few questions about the damage and help you decide whether an inspection is necessary.

Will you tear out my wet walls or flooring?

Not always. Whether a material can be saved depends on the source of the water, how long it remained wet, and its current condition.

We use moisture meters and thermal imaging to examine the affected areas before recommending demolition. For example, if we start restoration early enough, we may be able to dry and save your carpets and hardwood floors instead of replacing them.

However, sewage-contaminated insulation, badly damaged drywall, or materials that cannot be adequately dried may need to be removed.

We'll explain which materials we can restore and why replacement may be necessary for others.

What are the most common causes of water damage in Niles?

Western Niles lies within the Des Plaines River watershed, while eastern Niles is part of the North Branch Chicago River watershed. During heavy storms, local sewers and drainage systems can become overwhelmed, causing street flooding and basement backups. Properties near the North Branch Chicago River may also face flooding when river levels rise.

Based on our internal restoration records, these are the water damage problems we respond to most often in Niles:

  • 28% sewer or drain backups
  • 22% sump pump failures
  • 19% appliance or supply-line leaks
  • 14% frozen or burst pipes
  • 10% leaks caused by heavy rain or roof damage
  • 7% other causes

What should I do if my basement floods after heavy rain?

Stay out of the basement if water could be touching electrical outlets, appliances, or wiring.

If it's safe, take photos, move valuables away from the water, and call ServiceMaster by Zaba at (773) 647-1985 for emergency water extraction.

Never enter sewage-contaminated water or use a household vacuum to remove it. If water backs up through a floor drain, stop using sinks, toilets, and other plumbing fixtures until a plumber or water damage restoration professional identifies the cause.

How long does it take to dry a water-damaged property?

We typically need 3 to 5 days to dry a residential property, depending on how much water entered and which materials absorbed it.

We check moisture levels throughout the process and keep drying equipment running until affected materials reach their drying targets.

Repairs and rebuilding may take additional time, particularly if flooring, insulation, or drywall needs replacement.

Do you handle sewage backups?

Yes. Our professional sewage cleanup team contains the affected area to prevent contamination from spreading, removes sewage and damaged materials, and cleans and disinfects exposed floors, walls, and other surfaces.

Don't try to clean up a sewage backup yourself. Contaminated water can contain harmful bacteria, viruses, and other pathogens that put your health at risk. Keep people and pets away from the affected area and call a professional sewage cleanup team to remove the waste and disinfect your property safely.

Can mold grow after a water leak?

Yes. According to the EPA's guidance on mold and moisture, drying wet materials within 24 to 48 hours helps prevent mold growth.

Moisture trapped behind drywall, underneath flooring, or inside insulation can create conditions for mold even after the surface appears dry.

If mold is already present, our mold remediation team can isolate the affected area, remove contaminated materials, clean exposed surfaces, and dry remaining moisture.

Can you restore water damage in Niles commercial buildings?

Yes. We provide commercial water damage restoration for Niles businesses, including retail stores along Milwaukee Avenue, restaurants near Golf Mill Shopping Center, and offices, warehouses, and manufacturing facilities in the Touhy Triangle industrial area. 

Our team removes standing water, dries affected spaces, protects inventory and equipment, and repairs damaged areas to help businesses resume operations.

We also work with property managers to document affected areas and coordinate access to individual units when multiple tenants are involved.

Recent Properties We've Restored Near You

Niles, IL

Residential property

Burst pipe in the family room ceiling

Category 2, Class 2

Family room and adjacent bedroom

4 days

$4,850

A pipe burst above the family room ceiling, allowing water to spread into the ceiling, the wall surrounding the balcony doors, and the wood flooring below. Moisture also reached the ceiling of an adjacent bedroom.

The damage was classified as Category 2, Class 2 water damage. Our team removed the water-damaged ceiling, drywall, and insulation, then installed a specialized wood floor drying system to help save the hardwood floors instead of replacing them.

Our technicians identified damage in two rooms:

  • Family room: Water affected a 10-by-13-foot section of the ceiling, the wall surrounding the balcony doors, and the wood flooring. Our team removed the damaged drywall from floor to ceiling, along with any affected insulation. We also removed the door casing and threshold to reach and dry the wet materials underneath.
  • Bedroom: Water spread into the bedroom ceiling next to the family room, so our team removed a 2-by-4-foot section of drywall and any affected insulation.

In the family room, our team detached four recessed ceiling lights before removing the damaged 10-by-13-foot ceiling section. We also removed the affected drywall around the balcony doors, along with the door casing, threshold, and insulation where necessary.

Rather than removing the wood flooring, we installed a specialized wood floor drying system to draw moisture from beneath the boards and help preserve the existing floor.

We cleaned and sanitized the exposed wall framing and affected floor surfaces. To dry the family room, we installed one commercial dehumidifier and six air movers.

In the adjacent bedroom, we removed the damaged 2-by-4-foot ceiling section and any affected insulation, cleaned and sanitized the exposed areas, and installed one additional air mover.

The project included four days of structural drying, with a wood floor drying system used to help avoid unnecessary flooring replacement.

Our team addressed the water damage in both rooms, removed affected ceiling and wall materials, and carried out cleaning, sanitation, and drying.

This project shows why it’s important to check for hidden moisture after a ceiling pipe bursts. Water can travel into neighboring rooms and beneath flooring, even when the damage initially appears limited to one ceiling.

restoring a Two-Story Home in Niles After a Crawlspace Fire

How We Restored a Two-Story Home in Niles After a Crawlspace Fire

When a fire broke out in the crawlspace beneath this Niles home, smoke and soot spread throughout both floors, leaving walls, ceilings, and furniture covered in residue.

Our team cleaned the crawlspace, removed damaged drywall and insulation, and used professional equipment to treat lingering smoke odors.

Read the full case study to see how we cleaned the affected rooms and helped restore the home after the fire.

basement water damage restoration niles

How We Restored a Flooded Basement in Niles, IL, After a Sump Pump Failure

A failed sump pump caused extensive water damage throughout a Niles, IL, basement, affecting multiple rooms, walls, insulation, flooring, and built-in features.

We removed water-damaged drywall, insulation, baseboards, and tile, cleaned and sanitized affected surfaces, and dried the property.

See how our team completed the water damage mitigation in six days.

Office information

Address:

6143 W Howard St

Niles, IL 60714

Phone: (773) 647-1985

Email: info@restoresvm.com

Hours: 24/7

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