Water Damage Restoration Services
Buffalo Grove, IL

Many homeowners insurance policies cover sudden plumbing failures, such as a burst supply pipe or leaking appliance. However, sump pump failures and sewer backups often require additional coverage, while water entering from outside may require separate flood insurance.

Your coverage depends on your policy and what caused the damage.

We'll photograph affected areas, record moisture readings, document the restoration work, and provide the information your insurance adjuster needs. When your policy allows, we can also bill your insurance company directly.

You can hire ServiceMaster by Zaba without filing an insurance claim.

We'll inspect the affected areas, explain the recommended work, and provide an estimate so you can decide whether to pay out of pocket or contact your insurer.

We also offer flexible financing options for qualifying customers.

Several factors can make water damage restoration more expensive than you might initially expect.

Your final cost may increase when:

• Several rooms are wet: More affected surfaces require additional drying equipment, labor, and time.
• Sewage is involved: Contaminated water requires specialized cleaning, disinfection, and safe material removal.
• Drywall or flooring needs replacing: Some materials cannot be saved after prolonged saturation or contamination.
• Furniture and belongings need moving: Finished basements and furnished rooms may require content pack-out and storage.
• Water reaches hidden spaces: Moisture behind cabinets, inside walls, or under flooring may require opening up affected areas for proper drying.

After-hours, weekend, and holiday emergency services may carry additional charges.

We can give you a general price range over the phone, but we'll need to inspect the damage to prepare an accurate estimate.

Before recommending additional removal or repairs, we'll explain what we found, why the work is necessary, and how it affects your costs.

Request an On-Site Inspection & Estimate

You may be able to handle a small spill yourself if the water is clean, hasn't soaked into building materials, and you can dry the area completely.

However, professional water damage restoration may be necessary if:

• Water has soaked drywall, carpeting, insulation, or subflooring.
• Your flooring is buckling, walls are swelling, or paint is peeling.
• You notice a musty smell or suspect moisture behind walls or cabinets.
• Water came from a sewer backup, outside flooding, or another contaminated source.
• You can't dry the affected materials completely within 24 to 48 hours (mold grows within that time!)

In most cases, it's best to leave restoration to professionals -- it will save you money in the long term.

If you're unsure, call us at (847) 459-3900. Tell us what happened, and we'll help you determine whether you need an on-site inspection.

Not necessarily. Wet drywall, carpeting, and flooring don't always need to be replaced.

Our technicians use moisture meters and thermal imaging to check where water has spread and how deeply materials are saturated. We'll explain which materials we can safely dry and why others may need removal, particularly when they're contaminated or severely damaged.

We aim to save as much of your property as possible without leaving trapped moisture behind.

The Village of Buffalo Grove has been replacing and rehabilitating some of its original water and sewer infrastructure, particularly in older Cook County neighborhoods, through its Infrastructure Modernization Program.

According to the Village's Public Works Department, sump pumps connected to sanitary sewer lines can contribute to sewer backups during heavy rainfall by sending excess water into the system.

Looking at the types of water damage projects our team handles in Buffalo Grove, here's a breakdown of the most common causes:

• 29% burst pipes and plumbing leaks
• 24% sump pump failures and basement flooding
• 19% sewer and drain backups
• 15% appliance leaks, including water heaters, dishwashers, and washing machines
• 9% roof leaks and rainwater intrusion
• 4% HVAC leaks and other causes

Yes that's a possibility. Aging sewer pipes can develop cracks, blockages, or damaged connections that restrict wastewater flow and cause backups through basement drains.

According to the Village of Buffalo Grove, some original water and sewer lines in older Cook County neighborhoods need replacement or rehabilitation.

However, not every sewer backup is caused by aging infrastructure. We will identify the source of your basement flooding before we begin repairs.

Stay out of standing water if it could be touching electrical outlets, appliances, or wiring.

If it's safe, check whether the pump has power or whether the discharge line is blocked. Move valuables away from the affected area and take photos for your insurance records.

If your basement has already started flooding, call us immediately.

Based on our experience, it takes, on average, around 3 to 5 days to fully dry a property, although the time depends on the extent of water damage.

A finished basement with carpeting, drywall, and insulation may take longer to dry than an unfinished utility room.

We monitor moisture readings throughout the process and remove drying equipment once affected materials are dry.

Often, yes. If the water was clean and drying begins quickly, we may be able to save certain carpets, flooring, furniture, and belongings.

Items exposed to sewage may need specialized cleaning or replacement.

We'll inspect the affected materials, explain what can be restored, and provide content pack-out and storage when needed.

Yes. According to the EPA's mold and moisture guidance, drying damp materials within 24 to 48 hours helps prevent mold growth.

Water trapped behind basement walls, under carpeting, or inside insulation can support mold growth even after visible surfaces appear dry.

If mold has already developed, our mold remediation team contains affected areas, removes mold-contaminated materials, cleans exposed surfaces, and dries trapped moisture to reduce the risk of further growth.