Do you have toilet overflow or sewer backup? We can help.
When you’re facing sewage backup damage, avoid all contaminated areas, and call us right away. The situation is far too dangerous to be addressed by anyone other than our highly trained professionals.
We are industry-certified to handle biohazards including sewage water backup. We utilize our special training and advanced equipment every day to safely clean, disinfect and restore residential and commercial properties in Chicago, IL and the suburbs.
We handle clean water spills before they degrade into safety hazards, we tackle grey water containing bacteria and viruses, and we take on category 3 black water contaminated by raw sewage, microbes and dangerous chemicals.
Give us a call right now for 24 hour help: 773-647-1985
HOW DOES OUR SEWER CLEANUP PROCESS WORK?
We’re on the scene in 90 minutes or less because we have headquarters located in both Chicago and Skokie. Our experienced technicians are certified in biohazard cleanup. We sanitize your property with state-of-the-art equipment and products including antimicrobial treatments, bactericides and EPA-registered disinfectants.
1. Cleanup begins by pumping out contaminated water and removing debris.
2. The origin of the sewage backup is identified and addressed.
3. If necessary, damaged sheetrock and floors are removed and replaced.
4. Industrial dehumidifiers and air scrubbers speed up drying and sanitation processes.
5. Mold remediation techniques help preserve infrastructure and belongings.
Whether your toilet is overflowing or leaking from the base, we provide sewage removal services for all situations. From repairs and cleanup to sanitation and reconstruction, we restore your property and your peace of mind. We’re trusted experts in this specialized field, so you can always depend on us.
The ServiceMaster Restoration by Zaba Difference:
- 50+ years of combined restoration experience
- We are available 24/7, 365 days a year
- We manage your insurance claims
- Licensed, bonded, insured
- Biohazard certified
- Friendly customer service
A variety of plumbing mishaps can result in a backed-up toilet, but homeowners typically face one of two common problems. Most toilet overflows are caused by malfunctioning parts or clogs in the system.
The toilet water tank is often a source of bathroom flooding. When it’s working properly, it flushes the bowl and refills the system with a set volume of water. A broken mechanism in the tank can create a continuous water flow. You might see water spilling from the tank, but this kind of malfunction usually results in a toilet bowl overflow. The contaminated spillage is classified as gray water.
A clog in the line that flushes water to the sewer is also a common cause of toilet backups. The line can become blocked by all types of objects including children’s toys, cigarette butts, facial tissues and even discarded medications. As blockage accumulates in the line, it slows down water flow and eventually results in sewage backing up and flooding the bathroom. This type of toilet overflow is classified as black water.
A backed-up toilet poses a number of dangers to your home and your health. Even gray water from a tank overflow contains contaminants, so any type of backup needs to be taken care of right away. These are just a few of the reasons you want certified restoration technicians on the job as soon as possible.
Gray and black water carry dangerous bacteria that can contaminate clean water sources in your home. Affected water flowing through kitchen faucets and bathroom taps can pose a serious health risk to everyone in the house.
Toilet backups can push flood water into kitchens and laundry rooms. Appliances in these areas sustain damage from direct contact with contaminated water and resulting humid conditions.
When water comes in contact with outlets and wiring, it can cause short circuits that create both fire and electrocution hazards. If your home’s electrical system is affected by any type of flooding, use extreme caution.
Water from a toilet backup seeps into surrounding baseboards and drywall. The materials wick contaminated water into wood framing causing significant damage. Damp wood attracts pests, develops unpleasant odors and begins to rot. Contaminated water also damages metal materials and results in corrosion and rust.
When flooding from a toilet overflow soaks carpets, it stains fibers and ruins backing. When the subfloor under carpeting, tile or vinyl becomes saturated, materials often need repair or replacement. Restoration technicians can usually clean and save carpets and flooring, but the work needs to be taken care of right away.
Mold growth is a common problem in areas affected by toilet overflow. Mold quickly spreads through flooring, behind baseboards and into drywall. Airborne spores circulate throughout the house compromising indoor air quality and creating an unhealthy atmosphere that aggravates respiratory problems.
Any kind of plumbing problem around the house can turn into a homeowner’s headache, but sewage water dripping behind a wall or flooding across the floor creates a serious situation that needs attention right away.
Initially, you might think that you can take care of it yourself, and there are things that you should do. However, it’s important to understand the hazards of DIY sewage backup cleanup. It can threaten your health, leave behind unseen damage and greatly increase the cost of final restoration.
WHY IT’S SO DANGEROUS
Most sewage backups occur when the lateral line between your home and the main sewer becomes blocked. Tree roots are often the problem, but aging pipes can split and crack. Rains that soak the yard cause soil to shift, and that can buckle the lateral line.
When sewage backs up in your home, you’re exposed to contaminants ranging from parasites and viruses to bacteria and fungi. More than a dozen serious diseases can result from contact with sewage water including hepatitis A and encephalitis. It’s important to address the situation as quickly as possible, but you have to be very careful.
Homeowners often think that they can save money by taking care of sewer cleanup by themselves. However, this type of water disaster at the house poses unique challenges and very real dangers.
By trying to handle it on your own, you expose yourself to serious health risks. Soaked floors and sheetrock often sustain structural damage that you can’t see, and materials becomes a breeding ground for toxic black mold.
It all adds up to additional repair and restoration expenses later on that complicate dealing with your insurance company. Sewage cleanup is a job for certified professionals who get the work done quickly and safely.
Always be extremely cautious around water leaking or flooding in your home. Turn off the electricity, and shut down the water lines. Don’t run the AC or heater because the equipment can circulate contaminated dust and moist air throughout the house.
Before you attempt any cleanup, make two phone calls. First, check with your municipality to make sure that the problem isn’t system-wide. Next, call us!
If dirty water and contaminants aren’t spread over a wide area, you can begin initial cleanup while we are on the way. The work is dangerous, so wear protective gear including rubber boots, gloves and a N95 face mask.
1. If possible, use a shovel to deposit solids into heavy plastic trash bags.
2. Mop up liquid with old rags or newspapers, and safely dispose of all cleanup materials.
3. Before using a wet/dry vac, confirm access to an unclogged drain nearby for water disposal.
4. Clean all hard surfaces with a mild detergent and hot water.
5. Sanitize contaminated surfaces with a solution of equal parts water and bleach.
6. Always dispose of used protective gear when you’re done.