Fire Damage Restoration for Niles, Illinois
The village’s Leaning Tower of Niles, IL delights visitors, and residents here enjoy a wide range of amenities. From horseback riding along North Branch Trail to afternoons at the Tam O’Shanter Golf Course, the atmosphere is fun and family friendly.
Home and business owners here take pride in their community, and they know they have help when they face the aftermath of a fire. They count on ServiceMaster by Zaba in Niles for a complete line of fire damage cleanup services.
We take pride in your confidence in us as the leader among area fire damage restoration companies.
Why Choose ServiceMaster by Zaba in Niles for Fire Cleanup?
We’re Just Around the Corner
We operate out of headquarters in both Chicago and Skokie, so we’re just a phone call away.
Our teams are standing by 24/7 ready to dispatch immediately in fully equipped fleet vans.
Wherever you’re located in Niles, our fire restoration technicians are at your door within 45 minutes.
Our Expertise Covers Everything
Our team members are industry-certified and highly experienced in every aspect of fire damage restoration.
We take care of all cleanup including soot removal, and we address all problems caused by smoke damage.
We also handle water damages that often result from a fire. Our job isn’t finished until your property is completely restored.
You’re in Caring, Helpful Hands
We understand how difficult it can be to deal with so many things after a fire at your home or business.
Our crews do everything possible to get the work done quickly with minimum disruption.
You can even count on ServiceMaster Niles to help you navigate the detailed insurance claims process.
DON’T KNOW WHAT TO DO NEXT? WE DO.
What Neighbors in Niles Say About Us
Wow! So professional and quick from the first phone call to waving goodbye. We had a failed Sump pump and soaked carpet basement. On a busy weekend they arrived with 3 trucks and got to work. Would absolutely recommend them!
Heather B.
02:58 17 May 20
We hired service master when our basement got flooded, our insurance agent told us to call them. They did a great job and their communication was always on point. We had a lot of mess in the basement due to all the sewer water, I appreciate their patience and the employees are great.
mariah L.
18:06 17 Feb 20
Last week I had a fire in my home, it was about 4:00 am in the morning, in less than 20 minutes I had several board-up companies outside. Getting my kids and dogs out of the house was my priority, but looked like these companies could care less, they wanted my business. The fire department put out the fire, it was a big fire, my home is not livable at the moment, we lost everything. I picked a board up company and they boarded the windows and doors. They tried to get my business for the rest of the work inside the home but the Fire Department advised me not to sign anything until I spoke with my insurance company. There were so many public adjusters outside fighting for me to sign on, it was overwhelming and a bit scary. I went to my parents house, called my insurance company and they recommended ServiceMaster by Zaba, within 5 minutes I received a call from Brittney at the office, she had a crew arrive onsite in less than 30 minutes. When i showed up to the my house i could not get out of the car, there were a lot of public adjusters waiting for me, they were aggressive and yelling at each other, I had to call the police. I called the Service Master manager which I was able to identify based on their yellow trucks. He walked over to my car and we walked to the house, i could not believe how unprofessional the public adjusters were, they were yelling ignorant comments. I dont know what makes them think anyone would want to do business with them.One of the Public Adjusters walked into my home and bluntly told me, he can rebuild my home to be my dream home and put money in my pocket! I was so mad, I kicked him out. I was impressed at how professional ServiceMaster by Zaba was. They kept their cool throughout the process and were never disrespectful to any of those jerks, they focused on me and my home and asked how my family was. I had smoke, soot and water damage everywhere, of course at this point nothing was salvageable. The adjuster arrived while we were there, we spent about 3 hours going over the work that needed to take place and the expectations. I am very happy and blessed to have been recommended ServiceMaster by Zaba, the process so far has been easy and they are handling all the communication with my insurance company. Neil, Joseph, Britnney and the rest of the team and office staff have been amazing.I hope no one experiences a fire, they are devastating and sometimes fatal, but they are not avoidable. Please make a wise decision, be aware of signing with a public adjuster, speak with your insurance company first. I highly recommend ServiceMaster by Zaba, they are a great company with great staff.
Sandra S.
23:59 14 Jan 20
We had an emergency flood situation in our basement. They not only responded immediately but were so professional and calm during such a anxious time for my family. When these unexpected events happen you need not only expertise but prompt results so I definitely would say their name matches what they provide you with. Their water restoration specialists were very informative, took care of our concerns and I’m happy to say got our basement back to be pre flood! I’m thankful and will definitely continue to recommend them to our family and friends.
Liseet G.
01:13 12 Sep 19
The crew was very responsive and did a great job. We strongly recommend this company.
MATT T.
19:35 11 Sep 19
I highly recommend Service Master By Zaba, they made my old house and I mean old because I hardly recolonized it after they were done with the remodel due to mold and water damage in the house. They provide me a step by step detail plan of how everything was done before and after. I hope to get pictures up soon. Their staff was very careful with everything and all the project Managers were on it all the way. Thank you so much Zab Team!
Lazarus B.
19:33 11 Sep 19
Last week I had a fire in my home, it was about 4:00 am in the morning, in less than 20 minutes I had several board-up companies outside. Getting my kids and dogs out of the house was my priority, but looked like these companies could care less, they wanted my business. The fire department put out the fire, it was a big fire, my home is not livable at the moment, we lost everything. I picked a board up company and they boarded the windows and doors. They tried to get my business for the rest of the work inside the home but the Fire Department advised me not to sign anything until I spoke with my insurance company. There were so many public adjusters outside fighting for me to sign on, it was overwhelming and a bit scary. I went to my parents house, called my insurance company and they recommended ServiceMaster by Zaba, within 5 minutes I received a call from Brittney at the office, she had a crew arrive onsite in less than 30 minutes. When i showed up to the my house i could not get out of the car, there were a lot of public adjusters waiting for me, they were aggressive and yelling at each other, I had to call the police. I called the Service Master manager which I was able to identify based on their yellow trucks. He walked over to my car and we walked to the house, i could not believe how unprofessional the public adjusters were, they were yelling ignorant comments. I dont know what makes them think anyone would want to do business with them.One of the Public Adjusters walked into my home and bluntly told me, he can rebuild my home to be my dream home and put money in my pocket! I was so mad, I kicked him out. I was impressed at how professional ServiceMaster by Zaba was. They kept their cool throughout the process and were never disrespectful to any of those jerks, they focused on me and my home and asked how my family was. I had smoke, soot and water damage everywhere, of course at this point nothing was salvageable. The adjuster arrived while we were there, we spent about 3 hours going over the work that needed to take place and the expectations. I am very happy and blessed to have been recommended ServiceMaster by Zaba, the process so far has been easy and they are handling all the communication with my insurance company. Neil, Joseph, Britnney and the rest of the team and office staff have been amazing.I hope no one experiences a fire, they are devastating and sometimes fatal, but they are not avoidable. Please make a wise decision, be aware of signing with a public adjuster, speak with your insurance company first. I highly recommend ServiceMaster by Zaba, they are a great company with great staff.
Sandra S.
19:19 27 Aug 19
Neil and the crew really know there job. They are professional, fast, reliable, courteous, and very sympathetic. They work well with the insurance company which helps immensely when dealing with an emergency. Highly recommended!!!
Juan Carlos M.
17:48 06 Jul 19
I highly recommend this company, they provided me with great service and were professional the entire time. I also did not feel pressured to sign any paperwork. The entire process was painless. Would recommend their services, for reference I had a burst pipe.
Magdalena R.
18:43 10 Mar 19
Leaky water heaterI live in a large family home in Chicago with my wife and two sons. About three nights ago our entire house flooded because of a leaky water heater. We had so much water, My neighbor recommended ServiceMaster, so I called them and spoke to Diana the owner. She walked me through the process and got all of the info needed to start the cleanup process. In less than an hour her team arrived with equipment and got to work. They removed all of the water and restored everything. Fantastic service, ServiceMaster
Nestor R.
23:56 31 Jan 19
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away. They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.
Claudia R.
23:41 31 Jan 19
ServiceMaster Restoration by Zaba is my go to company for any water damage in my home, they have been to home already on 3 separate occasions. I had a lot of water damage due to an ice dam this winter. Over the summer i had a sewage back up in my finished basement and last year the I had water damage from a sink over flow. I think its time I sell the house. Very grateful for them, every experience has been an easy process for paperwork, they are a vendor with my insurance company and they are trustworthy. All their staff are great to work with.
Libby J.
19:43 23 Jan 19
I was out of town for the long holiday weekend, unfortunately I turned the heat down and my pipes burst. I didnt think that would happen because the heat was not off, but some of my exterior plumbing just froze. needless to say I came home a thick layer of ice throughout my floors, walls, ceilings, you name it...it all froze. Fortunately ServiceMaster does the maintenance in our building and were on site that day, I have a duplex condo so no one else was affected but me. Jonathan was onsite from Service Master, he called the project manager and they came over, I had a mess. I called the insurance company and property management company. I let ServiceMaster by Zaba take care of the all the insurance paper work, I see them in my building all the time so I trust them 100% and they have always been very honest to work with. I had to move out. ServiceMaster packed up my stuff and put it in storage, the cleaners came and took my laundry and emergency items. I will be out of my condo for several months, lesson learned, dont turn the heat down. Service Master has been great to work with.
Ashley T.
19:41 23 Jan 19
After Hurricane Florence our home was in shambles. We called some local companies for remediation services and were quickly disappointed by them. We called ServiceMaster Restoration By Zaba at the suggestion of our insurance carrier. ServiceMaster contacted us and set an appointment to survey the damage. Neil and Lewis came to our home (which was in a state of destruction from Florence) and actually took the time to put on shoe covers (even though I told them they didn't have to) because they respected our home. They surveyed the damage and quickly submitted the repair estimate to our insurance carrier. During the remediation process Neil, Lewis and their Entire crew acted in a professional and respectful manner. I had no problem in leaving them in my home unattended because they were extremely trustworthy. I could go on and on but I'll simply say that I Highly Recommend ServiceMaster By Zaba. The office and field staff are among the best crew that I have ever dealt with.
Frank G.
15:48 14 Nov 18
The team did a thorough job in removing damaged floors, ceilings, and partial walls after Hurricane Florence. They came in and worked diligently until the job was complete. I'm thankful for their fast work and help. Neil Omar was especially helpful as he assisted me with getting insurance approval expedited. I was fortunate to have found Service Master after the storm. Once they began working I felt like recovery was underway.
Bentley S.
19:16 26 Oct 18
With a few days of rain in Chicago my basement had lots of water.. not only did they do an amazing job but it was done quickly and efficiently. Thanks guys for all of your help and saving my sanity!
Devanie H.
01:15 18 Oct 18
Came home from work and it was raining in my living room, and dining room, there was water gushing through all the light fixtures and can lighting, some of the ceiling was already starting to cave in. I ran upstairs because I thought for sure the water had been left on but everything was fine. I had to turn the water main off because the waiter would not stop. We called our plumber, insurance company and Service Master. We did not know where to begin. Such a bazaar situation. They had to remove the entire living room ceiling and found a burst water pipe from the bathroom above. We still do not how that happened. The water ruined my entire first floor and most of my basement. This was such an inconvenience, I cant even begin to explain. ServiceMaster did an excellent job, they had to gutt the entire first floor and basement, their work was immaculate and left everything very clean, they did not leave any garbage behind, it was clean and ready to go for my contractor to start the reconstruction process. We are still not in the house, however my experience with service master was excellent, as well as my plumber and insurance adjuster.
Kenya L.
21:40 26 Sep 18
Woke up to a flooded kitchen! Apparently the plumbing lines in your dishwasher can burst for whatever reason. I always run the dishwasher at night before going to be bed, but this time while the dishwasher was running at some point it had a burst water line. This happened some time while we are all sleeping. I woke up at 6am with a loud knock on my door. My downstairs neighbor said it was raining in their unit, what a nightmare! My condo was flooded, floors and carpets and drywall soaked. Water everywhere and the units below me are beyond upset. The building sent in the engineer who could not fix anything. In a desperate search I found ServiceMaster Zaba on-line, they were able to come out right away. They told me to call insurance and also talk to the condo association. So this review is tell ServiceMaster how awesome they are, and also to bring awareness to those who own a dishwasher...do not run a load overnight and get it checked regularly, this was a big mess for my unit, and two units below me. Thankfully ServiceMaster was able to service all of us at once but I cannot begin to tell you what an awful feeling it is to wake up to this mess.
Carmen C.
21:38 22 Sep 18
Update: Work is (almost) complete (issues with granite in my kitchen, but I'm living here now) and I have to say that I do love my condo. The floors look great, the cabinets look great, and so does the paint job. Despite a few things outstanding, I am going to say that I loved the service. There were a few hiccups along the way (there are always hiccups and you're bound to get frustrated at some point when your house is destroyed), but each time I called Service Master and they got on top of the situation. Service Master helped me during each part of the process and made sure to take care of me. Although I would prefer not to have to do this again, it is great to know that my insurance and the company rebuilding my house looked out for me.I returned from a vacation in Spain to find my condo covered in water. My Insurance company sent out ServiceMaster by Zaba. It was 9 PM at night and ServiceMaster came out right away and cleared out all of the water from the ceiling, floor, and walls. They were tired and had been up all day in horrible winter weather, but they stayed until everything was done. The crew had great attitudes. A few days later I had a pack out scheduled and they came and packed up all (and I mean all) of my stuff in my living room, kitchen, and spare room. There was one small glitch where we took down a light fixture in the hallway in order to get my couch out and they said that the people coming in 2 days could put it back on for me, but apparently it was connected to my condos internet connect (oops)... so I got a little yelled at, but that wasn't there fault we should have just put the fixture back right away.The next step was removing my hardwood floor that was damaged, cabinets, a foot of the walls (to prevent mold), and Island. The crew came it and removed everything in two days. They were all great. Then they worked closely with my Insurance company to come up with an estimate. I talked to ServiceMaster and to my adjuster about what needed to be done, but then they went and came to an agreement an the monetary figure. Also, because they work with my insurance company they new what kind of floor samples, etc would be needed.They helped me fill out all of the paperwork and mail it to my mortgage company in order to get them to sign off on the check my insurance company made out to the mortgage company and myself. Since they know this process, they new all of the documents that the mortgage company would need and would ask for.Lately I've been a bit frustrated because things are moving slow to get the reconstruction started. I do understand why as they have communicated with me. They answer all of my calls and I think they understand my frustration. I had a good meeting today with the office manager who took the time to sit down with me and answer all of my questions. We are about ready to sign the contract and we should begin building in a day or two.I usually don't give out a perfect 5/5 rating and I think I gave them a 4 just because the whole project isn't finished yet. Once everything is done then hopeful I can update this post.
Becky L.
15:41 15 Apr 15
