The aftermath of water damage inside your home or business can seem overwhelming. Whether you’re dealing with soaked carpets from ruptured plumbing or storm flooding, the mess is just too big to clean up by yourself.
You have to wonder, “Can my floors ever get back to normal after all this water damage?”
The answer is yes when you count on the best water extraction services in Chicago. Our teams here at ServiceMaster Restoration by Zaba are on call 24/7, and we specialize in emergency water removal.
How Do Water Extraction Services Work?
First, we identify and address the source of your property’s water damage. Next, our technicians assess your carpets to determine the best cleanup methods. We use advanced equipment specially designed for efficient water extraction from carpets and padding as we prepare affected areas for the drying process.
Heavy-duty air movers and industrial dehumidifiers are strategically placed throughout your home or business to circulate fresh air and speed up the drying time. Finally, we clean, sanitize and deodorize carpets, padding and rugs, and we also address any necessary mold removal.
When We Take Care of Water Removal From Your Carpets, You:
Know expert help is always available
With headquarters in Chicago and Skokie, we’re just around the corner with emergency water removal services, and we’re on call for you 24/7.
Prevent the situation from getting worse
Immediate carpet water removal prevents damage to subflooring while it minimizes the risk of mold and mildew growth in fibers and padding.
Enjoy a quick recovery and carpet restoration
Our process for water extraction from carpet and padding quickly restores your home or business to its original condition so that you can get things back to normal.
Give your carpets, padding and subflooring every chance to recover from water damage. Contact our teams for expert water extraction services 24/7.
I am opening shop in a few weeks, my business has a lot of construction dust, unfortunately the contractors did a horrible job in protecting some of the areas of my store. ServiceMaster gave me a quote. I took three bids and although they did come in at the lowest price, I went with their bid. They were very thorough during their inspection and really knew what they were talking about. The staff did a phenomenal job, I am glad I hired ServiceMaster.read more
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away.
They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.
All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.
ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.read more
Phenomenal, professional and precise.
Their name says it all -- SERVICE MASTER! The service we received at our organization was impeccable. From the customer service to their on site associates, we had the best experience hiring them to give our theatre a deep cleaning. The moment we had patrons walk in, you could tell the freshness of the air from cleaning out the air ducts and the immaculate floors. We totally appreciate the team that serviced our organization, they arrived at our facility with smiles and made sure we were pleased with their work.
I highly recommend their service from small to large businesses.read more
i called these guys again for a deep spring cleaning in our office. They came out a couple of months ago for a fire. Now that the construction has been done we needed a deep cleaning. They sent a different team which i was bummed about but it was their cleaning team. I cant complain, they did an excellent job cleaning all of the construction dust, hvac, carpet, floor mats, etc... This company is great, Alecia was a fantastic team lead and very thorough.read more
I experienced a sewer backup in my finished basement. My insurance company said to call ServiceMaster. They came out quick, assessed the situation and went straight to work. I had a lot water damage that affected my carpets, walls and furniture. Although I was in a hectic and unpleasant situation I had a great experience with this company.read more
Remember that time when it rained 2 ½ inches in 30 minutes? Yeah. That night, within moments, my tenants’ garden apartment was literally under water: 9:30 at night, the three of us were running around, screaming, throwing towels everywhere, but it was like using a cotton ball to soak up a river. The next morning, I went on Yelp and randomly chose Servicemaster by Zaba to clean up the mess. Here’s how it went down: I called the Zaba office and the phone was answered immediately by a real person; my insurance information was recorded and I was told crews could be out within 30 minutes (!wow!); within that time, at least two trucks showed up, workers spilled out, and the mitigation began. Every bit of wet material - from carpet to drywall to cabinets -- was removed immediately to prevent mold and further damage, and what remained was sanitized. Drying equipment was placed throughout and the big dry out began.
But then came a SNAFU. A big one. One that made me cry. My insurance (ALLSTATE) said they would deny the claim. Why? After first approving my claim, the adjuster came back and quoted my uneducated description, deciding against coverage. Mind you, the adjuster did NOT bother to visit the apartment. Moreover, I do not know an overhead injector pump from a sump pump, seepage from back up, sewer this or sewer that, or other specialized insurance lingo. All I knew is that water was ankle deep in my apartment and it was an unlivable mess. Now, Allstate was making it a catastrophe!!!!! So much for those “good hands!”
However, I didn’t have to worry: Neil Omar, owner of Servicemaster by Zaba, personally came to my home to help me. We did a walk through of my whole place, looked at the pumps, drains, and sewer locations. Then, we got on the phone with Allstate and talked to the adjuster’s manager. Within a few minutes, my claim was approved.
I am not naive that Neil had a vested interest in the deal. But if not for him, I would have gotten screwed. He would have gotten paid either way but, instead, he worked ON MY BEHALF. That’s customer service - for ZABA, the CUSTOMER comes first!read more
Q: Why is mold such a problem with flooded carpets?
A: It only takes 24 to 48 hours for mold to begin growing in carpet fibers and padding. That’s why it’s so important to take care of water removal from carpets as soon as possible.
Q: Can you save carpet that’s been soaked with sewage water?
A: While we provide certified sewage backup cleaning services, we strongly recommend against trying to salvage carpets after they’ve been contaminated with any type of sewage water.
Q: Do your services work with all types of carpet material?
A: Yes. We take care of synthetics, natural fibers and blends. Before we start water extraction from carpets, we always assess specific fiber types to determine the safest cleaning methods.
Q: How much does the average water extraction job cost?
A: It’s not possible to give an estimate for carpet water removal without an on-site inspection because every project is different. If someone gives you a phone quote, be very cautious
Our Complete Line of Professional Water Restoration Services
In addition to our expert emergency water extraction services, we proudly provide: