Every day, you get an unpleasant whiff of musty odor, and it’s beginning to spread throughout your property. It’s probably mold, but you can’t see it. You know that it has adverse effects on your health, so you start looking for a solution online. You come across numerous mold inspection companies, and you ask yourself:
“What do mold assessment companies do, and who should I contact?”
You need to call ServiceMaster Restoration by Zaba. As a part of our comprehensive mold remediation services, we offer certified mold inspection for Chicago and the surrounding suburbs.
Mold Inspection from Initial Assessment to Final Clearance
As one of Chicago’s most experienced mold inspection companies, we detect mold problems with state-of-the-art mold equipment, products and techniques. Our process includes these 6 steps from assessment to clearance:
1. Property-Wide Visual Inspection
Our mold inspection services begin with an assessment of all interior spaces and exterior materials of your home or business. We cover basements, attics, foundations and gutters.
Advanced moisture detectors
2. High-Tech Thermal Scanning
We use the latest technology in mold inspection equipment to locate hidden moisture in walls, ceilings and crawl spaces. Our infrared cameras precisely map all affected areas.
3. Sample Collection for Analysis
Our technicians work with industry-approved collection methods including swab and bio-slide. Often, we bring in a mold hygienist to perform spore counts and take additional samples.
4. Reporting Results
Our mold inspectors share the conclusions of the lab tests with you and provide you with recommendations for the next steps. If the assessment indicates that you have a mold problem and you give us the “go,” our experts get to work right away to remove mold.
5. Complete Mold Remediation
We start the mold remediation process with bio-hazard containment followed by thorough mold cleanup. Our mold remediation services restore your property and belongings to their original condition.
6. Post-Remediation Confirmation
After completing our mold remediation process, we give your property a final inspection. This phase includes air sample analysis by a mold hygienist to confirm that your property is completely mold-free.
I am opening shop in a few weeks, my business has a lot of construction dust, unfortunately the contractors did a horrible job in protecting some of the areas of my store. ServiceMaster gave me a quote. I took three bids and although they did come in at the lowest price, I went with their bid. They were very thorough during their inspection and really knew what they were talking about. The staff did a phenomenal job, I am glad I hired ServiceMaster.read more
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away.
They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.
All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.
ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.read more
Phenomenal, professional and precise.
Their name says it all -- SERVICE MASTER! The service we received at our organization was impeccable. From the customer service to their on site associates, we had the best experience hiring them to give our theatre a deep cleaning. The moment we had patrons walk in, you could tell the freshness of the air from cleaning out the air ducts and the immaculate floors. We totally appreciate the team that serviced our organization, they arrived at our facility with smiles and made sure we were pleased with their work.
I highly recommend their service from small to large businesses.read more
i called these guys again for a deep spring cleaning in our office. They came out a couple of months ago for a fire. Now that the construction has been done we needed a deep cleaning. They sent a different team which i was bummed about but it was their cleaning team. I cant complain, they did an excellent job cleaning all of the construction dust, hvac, carpet, floor mats, etc... This company is great, Alecia was a fantastic team lead and very thorough.read more
I experienced a sewer backup in my finished basement. My insurance company said to call ServiceMaster. They came out quick, assessed the situation and went straight to work. I had a lot water damage that affected my carpets, walls and furniture. Although I was in a hectic and unpleasant situation I had a great experience with this company.read more
Remember that time when it rained 2 ½ inches in 30 minutes? Yeah. That night, within moments, my tenants’ garden apartment was literally under water: 9:30 at night, the three of us were running around, screaming, throwing towels everywhere, but it was like using a cotton ball to soak up a river. The next morning, I went on Yelp and randomly chose Servicemaster by Zaba to clean up the mess. Here’s how it went down: I called the Zaba office and the phone was answered immediately by a real person; my insurance information was recorded and I was told crews could be out within 30 minutes (!wow!); within that time, at least two trucks showed up, workers spilled out, and the mitigation began. Every bit of wet material - from carpet to drywall to cabinets -- was removed immediately to prevent mold and further damage, and what remained was sanitized. Drying equipment was placed throughout and the big dry out began.
But then came a SNAFU. A big one. One that made me cry. My insurance (ALLSTATE) said they would deny the claim. Why? After first approving my claim, the adjuster came back and quoted my uneducated description, deciding against coverage. Mind you, the adjuster did NOT bother to visit the apartment. Moreover, I do not know an overhead injector pump from a sump pump, seepage from back up, sewer this or sewer that, or other specialized insurance lingo. All I knew is that water was ankle deep in my apartment and it was an unlivable mess. Now, Allstate was making it a catastrophe!!!!! So much for those “good hands!”
However, I didn’t have to worry: Neil Omar, owner of Servicemaster by Zaba, personally came to my home to help me. We did a walk through of my whole place, looked at the pumps, drains, and sewer locations. Then, we got on the phone with Allstate and talked to the adjuster’s manager. Within a few minutes, my claim was approved.
I am not naive that Neil had a vested interest in the deal. But if not for him, I would have gotten screwed. He would have gotten paid either way but, instead, he worked ON MY BEHALF. That’s customer service - for ZABA, the CUSTOMER comes first!read more
Q: What do your services normally cost?
A: No two jobs are alike, so cost varies depending on a number of factors. Visit our mold remediation cost page for a good overview of what to expect.
Q: How does your mold remediation process work?
A: For a better idea of what’s involved, take a look at the information on our mold remediation process page.
Q: How do you address mold damage to furniture and personal belongings?
A: We use a variety of industry-approved techniques to recover furnishings and personal items. For detailed information, visit our mold damage cleanup page.
Q: Do you work with special equipment?
A: Our mold remediation services are the best in the business because we tackle the problem with advanced techniques and the latest equipment. Learn all about our mold-busting arsenal at our mold remediation equipment page.