Do you have water in the basement? We can help.
All it takes is a bad sump pump and a couple of hours. Heavy rain overflows storm drains, or the washing machine hose ruptures. Whatever the cause, you’re facing basement water damage and need to take immediate action.
For years, property owners have relied on ServiceMaster Restoration by Zaba as the leader among companies providing flooded basement cleanup services in Chicago and the suburbs.
Call now for 24/7 help: 773-647-1985
WHAT’S INVOLVED IN FLOODED BASEMENT CLEANUP?
We tackle basement flooding by immediately responding to your first call. Our teams arrive at your property in fully stocked fleet vans ready to get to work.
We quickly identify the source of water in your basement, take care of any necessary repairs and then begin the cleanup and restoration process.
Our certified technicians use industry-proven emergency water removal equipment and sublimation drying techniques to restore your basement to its original condition.
The ServiceMaster Restoration by Zaba Difference:
- 50+ years of combined basement flooding restoration experience
- 24 hour emergency service, 365 days a year
- We manage your insurance claims
- Licensed, bonded, insured, IICRC certified
- Complete property reconstruction
- Locally owned & operated
WHAT CUSTOMERS ARE SAYING
During a water emergency, your basement is often the first area that floods. You’re never really prepared for this type of home disaster, but you can count on us. Our teams are at your door within 90 minutes ready to clean and restore basement floors, walls and even personal belongings.
This type of home flooding can result from interior plumbing problems and exterior water sources. When snow melt-offs or heavy rains saturate the ground around your home, the wet conditions create strong hydrostatic pressure. The results are often foundation leaks and cracks that eventually cause flooded basements.
Our 10-step process covers all aspects of cleanup from initial inspection to final reconstruction.
1. Determine the Source.
We start your recovery with a property inspection that identifies the cause of your basement flooding. We determine the source, quickly develop an action plan and explain all necessary repairs.
If the flooding involves sewage backup, we take special precautions necessary for dealing with biohazardous waste.
2. Notify your insurance company.
Property owners are often surprised to learn that the source of basement flooding can affect their insurance policy coverage.
As a preferred Quality Restoration Vendor, we enjoy solid professional relationships with local and national carriers, so we help you navigate the claims process.
3. Start work right away.
You don’t have to wait for us to get back to you in a few days or weeks. We’re ready to start basement flood cleanup and restoration when we arrive at your front door.
Our fleet vans are fully stocked with the equipment and gear necessary to begin your recovery immediately.
4. Water Extraction, Drying and Dehumidification
Our teams use a combination of truck mounts and high performance extractors to remove standing water from your basement. The equipment is highly effective on both hard flooring, carpets and concrete.
Once we’ve cleared out the water, we take care of repairs to address the source of your basement flooding.
5. Pull up soaked flooring.
Wet carpet needs to be pulled up as soon as possible to minimize the chance of a mold outbreak in its fiber and backing. We also pull up the padding and determine how much material can be saved.
Our IICRC-certified technicians can often restore both carpet and padding to their original condition.
6. Address sheetrock, baseboards and insulation
Exposed to less than 1 inch of flood water, sheetrock wicks moisture through its structure, begins to buckle and contaminates insulation. Soaked baseboards swell, and wall framing becomes water-damaged.
We tear out all affected materials, salvage as much as possible and clear the way for restoration.
7. Clean, Sanitize, Restore
From steam cleaning carpets to sanitizing materials exposed to sewage, our process covers everything in your basement.
We use specialized equipment designed for heavy-duty property cleanup, and we work with industry-proven products formulated to sanitize and recover furnishings and belongings.
8. Dry, dehumidify & freshen
Completely drying out the basement and your belongings usually takes between three and five days. We set up large-scale air movers, axial fans and dehumidifiers to speed up the process.
Our high-tech air scrubbers remove odors and airborne contaminants so that your basement smells fresh again.
9. Address mold problems
When leaky plumbing or foundation seepage causes basement flooding, we find that 80 percent of these situations also present serious mold problems.
Our services cover mold removal, and we follow up with proven remediation techniques that prevent its return.
10. Reconstruct your basement
Working with both you and your insurance company, we determine the extent of reconstruction necessary and the scope of your coverage. Most projects take an average of two weeks to finalize.
It’s our goal to completely restore your basement to its original condition (or even better!) from flooring and walls to fixtures and furnishings.
We use a wide range of high-tech techniques to take special care of personal belongings.
Because every situation is different, we can’t give you an exact figure. However, this blog outlines what you can generally expect. Please give us a call to schedule an inspection.
Almost everyone here in the city uses their basement for storage, and that accounts for a very large part of the loss that follows a flooding incident.
Here’s a quick overview for guidance.
• Keep belongings off the floor by stacking them on crates or wall shelving.
• Regularly check your property’s foundation for any cracks that can lead to basement flooding.
• Make sump pump maintenance a part of your routine around the house or your business.
• When weather forecasts predict storms and heavy rain, double down on routine property checks.
Follow these five steps on how to prevent any further water damage in your basement.
Step 1: Safety Tips When Assessing Water Damage in a Basement
You need to assess how dangerous the situation is before you enter your basement. If there is water already collected, you could be at risk for an electric shock if the water has come into contact with an outlet or wiring. Be careful.
Check to make sure your basement is safe to enter and look for these two things.
Depth of Water
If the water has already risen to more than two inches deep throughout the basement, make sure you do not step into it. You could get shocked.
Call a local water damage professional to come by and remove the water as soon as you can.
If you are able to access the electric service panel without stepping into the basement, make sure to turn off the power into the basement. If not, call your electrician and ask them to shut off the power.
If you notice the water level approaching any gas-fired appliances, like a water heater or furnace, make sure you call your gas company and ask them to turn off the gas. If you smell gas, leave the building.
These following steps assume that the water is low, and you are able to walk through it safely.
Step 2: Figure Out Why Your Basement is Flooding
You need to determine why your basement is flooding. Then you can check to see if it can be stopped. If you cannot prevent the flooding, try and determine where the water is coming from. Then you can tell the plumber when he or she arrives.
Look through your basement and try to see where it is slipping in.
Windows, Walls, Floor, or Foundation
This is due to heavy rain or a too high water table. If the water isn’t too high, then try and shut off the power in the basement in case the water continues to increase. Then, start to move your belongings to an elevated spot.
If the question is determined to be caused by the municipal sewer system, make sure you call your city’s water department and let them know what’s going on.
Appliances or Plumbing
Are the hoses or pipes connected to your water heater or washer spurting water? Shut the water off immediately to the broken fixture.
If you think it might be broken plumbing, but can’t figure out which appliance is in trouble, shut the water off in the entire house.
Step 3: Start to Rescue Your Belongings
Go through your belongings and unplug any electronics. Do this quickly and do it first before the water continues to rise and your risk of electrocution.
After you’ve unplugged your electronics, begin to move your belongings to elevated ground. Prioritize important items.
- Essential Documents: financial records, deeds, passports, and titles
- Family Keepsakes: souvenirs, books, photo albums, and heirlooms
- Electronics: portable electronics, laptops, TVs, and desktop computers
Once you’ve moved these items, begin to move the remaining items somewhere else.
Step 4: Remove the Existing Water
The quicker you can begin drying your basement after flooding, the less you must stress about regarding long-term damages to your home. If the water is shallow, work at it with buckets and mops.
If the water is a few inches deep, here are your options:
- A Submersible Pump: Rent or buy a pump at your local pool supply store or hardware store.
- A Wet/Dry Vac: This may be the better option if you already own one or if there is only a specific area in your basement with resting water
Once the standing water is gone, your basement will still be damp.
To speed up the drying process:
- Open your basement windows (weather permitting) to help rid of moisture.
- Set up fans in your basement and crank them up to high speed to maintain the evaporation process.
- Make sure they are positioned, so they are blowing out of the basement, either towards the stairs or through the windows.
- Set up space heaters to help rid of the moisture and aid the evaporation process. Space heaters may create humidity so combine it with a dehumidifier.
Step 5: Start Cleaning
Firstly, remove ruined belongings. You should not try and keep:
- Electronics that became wet.
- Fabric that was not washed within 48 hours of the flooding.
- Drywall, rugs, and carpeting that were flooded.
- Upholstered furniture.
If you’re worried about bacteria growing or unsure of whether you should throw out an item, call an expert to find out.
Finally, use bleach and warm water or another cleaning product that will disinfect the walls, floors, and furniture that came in touch with the flood water. Let them dry and then repeat.
After you’ve taken these steps, you should be well on your way to a dryer basement. Contact your insurance company and the professionals who may be able to help you prevent water damage in a basement.
Remember to consider your safety first before immediately entering your basement. You do not want to risk electrocution.
When removing items to an elevated space, prioritize what is the most important. You don’t want to regret not picking up the old family album later on. These are family treasures.
Yes. you can report a backup of water in your home at the city’s website here.