Full-service, 24 hour emergency restoration. We bill your insurance directly.
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Do you have water in the basement? We’re ready to restore your property.
Has heavy rain flooded your basement?
You need to take immediate action before the problem worsens.
For years, property owners have relied on ServiceMaster by Zaba as the leader among companies providing flooded basement cleanup services for Chicago, IL and the suburbs.
We are IICRC certified and expertly trained to restore your finished or unfinished basement after a flood.
Whether you live in Logan Square, Gold Coast, Millennium Park, Avondale, or the North Shore suburbs we’re here for you with 24 hour emergency services.
Don’t let flood damage sit. Request an estimate today.
Our Professional Basement Flood Damage Restoration Services for Chicago, IL
Our team is standing by, ready to repair and restore your basement in Chicago to its pre-flood condition with the following services:
Flood Damage Inspection
Assessing flood damage can be difficult. You may not be able to identify everything that’s been affected by the water at first glance, which is where we come in.
Water Removal
We have the equipment and technology needed to remove all the water in your home or business.
Our team will set up industrial-grade sump pumps, fans, and more to remove standing water and prepare the restoration area.
Sewage Backup Cleanup
Sewage backup is one of the most dangerous kinds of flooding thanks to the pathogens and bacteria present in the floodwaters.
Our team will remove solid waste materials, decontaminate and sanitize the space, and help identify the root cause of the backup so it doesn’t happen again.
Structural Drying
Wet building materials are vulnerable building materials. If significant portions of your home’s framing, ceilings, drywall, or flooring have been damaged by water, our team will develop a customized plan to dry them out as soon as possible.
Dehumidification
After a flood, excess humidity can generate mold and mildew growth and create more damage in your home.
By using fans and industrial dehumidifiers to lower the humidity in the affected area, our team reduces moisture and helps eliminate mold growth.
Decontamination
Floodwaters carry a variety of contaminants – from harsh chemicals to raw sewage and trash.
Our team uses strict decontamination methods and industrial cleaners to decontaminate the affected area, kill viruses and bacteria, and make the space sanitary and safe once more.
Drywall Removal
When drywall becomes saturated, it can sag and fail. Our team will remove and replace any drywall affected by the floodwaters and prepare your walls or ceilings for a complete restoration.
Baseboard & Trim Removal
Baseboards and trim often take the brunt of floodwaters. After a water damage event, our team will remove any affected baseboard and trim, limiting mold and mildew growth in your home.
Flooring Removal
When floodwaters saturate flooring, the flooring material traps moisture, creating an ideal habitat for pathogens and mold growth. Our team will remove affected flooring, subflooring, and carpet backings.
Fixture & Appliance Removal
Electrical appliances are not safe to use after a flood. Our team will carefully remove any affected appliances and conduct a professional inspection of your home’s electrical outlets and systems to ensure your safety.
Let’s get the water out of your basement. Call now.
Our 10-Step Flooded Basement Cleanup Process for Chicago, IL & Suburbs
Our 10-step process covers all aspects of damage cleanup from initial inspection to final reconstruction.
1. Determine the Source
We start your recovery with a property inspection that identifies the cause of your basement flooding.
We determine the source, quickly develop an action plan, and explain all necessary repairs.
Whether your basement flooded due to flash flooding or a burst pipe, our ServiceMaster pros will figure it out with our advanced water damage equipment.
If the flooding requires sewage cleanup, we take special precautions necessary for dealing with biohazardous waste.
2. Notify your Insurance Company
Property owners are often surprised to learn that the source of basement flooding can affect their insurance policy coverage.
As a preferred Quality Restoration Vendor, we enjoy solid professional relationships with local and national carriers, so we help you navigate the claims process.
3. Start Work Right Away
You don’t have to wait for us to get back to you in a few days or weeks. We’re ready to start basement flood cleanup and restoration when we arrive at your front door.
Our fleet vans are fully stocked with the equipment and gear necessary to begin your recovery immediately.
4. Water Extraction, Drying and Dehumidification
Our teams use a combination of truck mounts and high performance extractors for water removal. The equipment is highly effective on both hard flooring, carpets and concrete. Once we’ve cleared out the water, we take care of water damage restoration.
5. Pull up Soaked Flooring
Wet carpet needs to be pulled up as soon as possible to minimize the chance of a mold outbreak in its fiber and backing. We also pull up the padding and determine how much material can be saved.
Our IICRC-certified technicians can often restore both carpet and padding to their original condition
6. Address Sheetrock, Baseboards and Insulation
Exposed to less than 1 inch of flood water, sheetrock wicks moisture through its structure, begins to buckle and contaminates insulation. Soaked baseboards swell, and wall framing becomes water-damaged.
We tear out all affected materials, salvage as much as possible and clear the way for restoration.
7. Clean, Sanitize, Restore
From steam cleaning carpets to sanitizing materials exposed to sewage, our process covers everything in your basement.
We use specialized equipment designed for heavy-duty property cleanup, and we work with industry-proven products formulated to sanitize and recover furnishings and belongings.
8. Dry, Dehumidify & Freshen
Completely drying out the basement and your belongings usually takes between three and five days. We set up large-scale air movers, axial fans and dehumidifiers to speed up the process.
Our high-tech air scrubbers remove odors and airborne contaminants so that your basement smells fresh again.
9. Address Mold Problems
When leaky plumbing or foundation seepage causes basement flooding, we find that 80 percent of these situations also present serious mold problems.
Our services cover mold removal, and we follow up with proven remediation techniques that prevent its return.
10. Reconstruct Your Basement
Working with both you and your insurance company, we determine the extent of reconstruction necessary and the scope of your coverage. Most projects take an average of two weeks to finalize.
It’s our goal to completely restore your basement to its original condition (or even better!) from flooring and walls to fixtures and furnishings.
Why Choose ServiceMaster by Zaba for Basement Flood Damage Restoration?
85 years of combined basement flooding restoration experience
They fixed damages in my bathroom from a burst pipe and did a fantastic job. I also got my carpets cleaned by them and they came out great. They have such a friendly staff and I’d definitely book again. I recommend!
Jojo C
15:58 27 Nov 24
I called ServiceMaster when my basement flooded. They helped me file a claim and assisted with the tear out , dry out and repairs. I was very happy with their service and would highly recommend them.
Paola C.
15:56 27 Nov 24
I called ServiceMaster restoration by Zaba when my parents basement flooded on a weekend and they were very professional and respectful over the phone and in person when they got to my parents home. They took care of everything and it looks and feels brand new I couldn’t be happier with the service I received. Jerry one of service pros was very knowledgeable and was very kind. This company is great. They don’t price gouge! Prices are more than fair. I would recommend to all my family and friends.
gaby N.
16:14 22 Oct 24
I had some water damage occur in my kitchen; Floors were ruined, drywall was ruined, and cabinets were ruined. I put in a claim with my insurance, and they sent out Carlos and Jerry.I had the best experience with these Carlos and Jerry. They came in and looked lover all the affected area that had water damage. I thought I would be getting an estimate, but they were able to rip up the wet floors and remove the wet walls within the same day.We did run into an issue where Serviced Master found what was presumed to be asbestos tile in the affected areas. I felt like it was the end of the world, because we know all know it's crazy expensive to get that taken care of; But Service Masters work with a 3rd party company - Bluestone Environmental, Inc, who were able to come out and confirm, that it was asbestos. and they were able to set up times and dates, and a time frame of when things could get rolling with the rest of the removal.Carlos and Jerry were so nice, and explained everything that had to happen, down to a "T". They answered all of our questions, let us know what the next steps would be and gave us a heads-up that we would be getting notified about moving our stuff out of the house to that they could work. Carlos and Jerry set up dehumidifiers and fans to dry up all the water (over a span of 4 days). They took away all the destroyed materials, which was lovely, because it wasn't sitting in our driveway. And they sprayed the affected areas with a liquid to prevent mold from growing.Like I said, my boyfriend and I loved the experience we had with them, and we would call upon this team, heaven forbid, we ever needed a water mitigation team again.
Jillian A.
16:12 06 Aug 24
Eric and Chantal were so polite and respectful. Provides excellent service. I will happily use your services again and refer you to my friends!
Evelyn H.
18:08 27 Jun 24
Ryan and his crew were totally professional. Punctual, efficient and thorough. I've used Service Master twice with water mitigation in my basement in the last three months and totally satisfied. Excellent follow up from the office too! (Thank you, Renee!).
paul T.
15:16 26 Jun 24
Outdtanding cleaning job by Carlos and Jerry on a 35 year old sleeper-sofa! I was amazed by how great it looked when they left and happy I decided to give this Servicemaster a call. Very professional crew - I'd hire them again in a heartbeat.
Typically, most policies cover 100 percent of water damages excluding your deductible. However, be sure to check coverage details with your agent.
How do I clean up a flooded basement?
Use a disinfectant to disinfect the walls, floors, and furniture that came in touch with the flood water. Let them dry and then repeat.
Is it safe to enter a flooded basement?
You need to assess how dangerous the situation is before you enter your basement. If there is water already collected, you could be at risk for an electric shock if the water has come into contact with an outlet or wiring. Be careful.
What are the dangers of basement flooding?
Floods are incredibly dangerous events, full of potential health hazards. Even a minor flood in your Chicago basement can present the following risks: 1. Electrocution If you make physical contact with floodwaters before your home is fully disconnected from the grid, you could be electrocuted. Appliances, electrical outlets, and other electrical components should not be used or retouched until a licensed electrician or restoration expert has assessed the space and deemed it safe for entry. Never go into a flooded building until this has happened. 2. Drowning and Injury Did you know that it only takes 6 inches of fast-moving water to knock over an adult and just 12 inches to move a vehicle? Floodwaters are a powerful force, and entering them in any setting poses a real risk of drowning or bodily harm. 3. Contamination In addition to being powerful, floodwaters are also dirty. Water that backs up into your home or business may contain raw sewage, trash, pathogens, or other biological hazards. According to the Centers for Disease Control and Prevention (CDC): “Floodwater contaminated by microbes may contain bacteria, viruses, protozoa, and helminths. Exposure to these pathogens can cause illnesses ranging from mild gastritis to serious diseases such as dysentery, infectious hepatitis, and severe gastroenteritis.” Since flood water saturates materials, even coming into contact with areas where the floodwater has receded may place you in contact with biological threats.
