FIRE DAMAGE RESTORATION CHICAGO IL

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Has your property recently suffered fire or smoke damage? We can help.

ServiceMaster Restoration by Zaba offers a comprehensive line of fire and smoke damage cleanup services for Chicago and the suburbs. Our team is standing by ready to repair and restore your property to its pre-fire condition.

We’re here for your call with 24-hour emergency services. Call now: 773-647-1985

WE OFFER THE FOLLOWING RESTORATION SERVICES

electrical fire at a chicago house

FOR HOMEOWNERS

Whether you’re dealing with a kitchen fire or extensive property damage, you can count on us for complete house fire damage repair. We take on every job regardless of size. We know how devastating a home fire can be, so you can rely on our hard work to make everything right again and get you back on your feet as quickly as possible.

fire damage at a retail location in chicago

For Businesses

When fire and smoke damage your business, you need a professional company with the ability to scale. We know that every hour we spend on repairs represents an hour of lost revenue and productivity for your business. You can trust us to stay on the job around the clock. Because our experience covers business parks, warehouses, high rises, hospitals and more, we understand that your situation is unique. We’ve established a solid reputation with local business owners and facility managers, and we’re always happy to provide references.

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soot removal

Smoke Damage

A fire leaves dark stains, oily soot and lingering odors throughout your property, and it contaminates everything. When you face smoke damage, you have us on your side. We specialize in this type of work with years of industry experience all across Chicago and the suburbs. Our certified technicians use the latest equipment and techniques to restore your property, furnishings and personal belongings.

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kitchen fire damage

Kitchen Fires

When fire strikes the heart of your home, the damage is rarely confined to just the one room. The aftermath of a kitchen fire is different from other types of home fires. Flames melt plastics and synthetics producing an oily smoke that spreads an unpleasant odor throughout the house. Our fire restoration experts have years of experience in kitchen fire restorations. We also help you reclaim important peace of mind.

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apartment fire damage

Multi Family

As a landlord or property manager, your heart skips a beat when your apartments or condos are struck by fire. Tenants’ personal safety is at the top of your list, and you also have to address damages that threaten your building’s structural integrity. For many years, we’ve taken care of multi-family properties across Chicago and the suburbs with certified fire damage restoration services. We’re proud of our outstanding reputation, and we’re happy to share references.

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The ServiceMaster Restoration by Zaba Difference:

  • 50+ years of combined fire damage restoration experience
  • Guaranteed response time of under 90 minutes
  • We manage your insurance claims
  • Licensed, bonded, insured, IICRC certified
  • We answer your call the first time
  • Friendliest customer service in Chicago

OUR 6-STEP FIRE DAMAGE RESTORATION PROCESS

 

1. An Emergency Response 24/7.

With headquarters in both Chicago and Skokie, our teams respond to emergencies 24/7.

Our fully stocked fleet vans arrive on the scene within 90 minutes of your call, and we get to work immediately fine-tuning our fire damage restoration process to your property.

2. Detailed Fire Damage Assessment.fire damage technician inspecting property with customers

We perform a thorough inspection of all damage to determine the structural integrity of your home or business and the condition of your belongings. Our technicians identify the source of the fire, classify its type and report our detailed assessment and estimated repair costs to you and your insurance agent.

3. Immediate Property Security.

Often, fire damage makes it impossible to close windows and doors, and it compromises the strength and stability of walls and roofs. Our fire restoration process addresses these problems with secure board-up services that ensure the physical safety of your property.

4. Water Damage Restorationdrying out home after fire damage

Water left over from extinguishing a fire permeates infrastructure and saturates furniture and belongings.

Our technicians use industry-proven equipment to take care of water extraction, and then we finish up with state-of-the-art drying and dehumidifying techniques.

5. Smoke & Soot Removal.

Our teams tackle smoke and soot cleanup from every affected surface in your property as well as all furnishings and personal belongings. We carefully clean and thoroughly sanitize everything with specialized smoke and soot mitigation products and techniques.

6. Complete Property Restoration.reconstructing property after fire damage

From minor plumbing repairs to wall reconstruction, we finish your fire damage recovery process by restoring your property to its original condition.

Our teams replace flooring, deep clean tile, repair baseboards and repaint ceilings.

We handle all aspects of the project with industry-established fire damage restoration procedures and standards, and we restore your property with the highest quality materials and workmanship.

DON’T KNOW WHAT TO DO NEXT? WE DO.

WHAT CUSTOMERS ARE SAYING

I highly recommend this company, they provided me with great service and were professional the entire time. I also did not feel pressured to sign any paperwork. The entire process was painless. Would recommend their services, for reference I had a burst pipe.
Magdalena Rodriguez
Magdalena Rodriguez
18:43 10 Mar 19
Leaky water heaterI live in a large family home in Chicago with my wife and two sons. About three nights ago our entire house flooded because of a leaky water heater. We had so much water, My neighbor recommended ServiceMaster, so I called them and spoke to Diana the owner. She walked me through the process and got all of the info needed to start the cleanup process. In less than an hour her team arrived with equipment and got to work. They removed all of the water and restored everything. Fantastic service, ServiceMaster
Nestor Ramirez
Nestor Ramirez
23:56 31 Jan 19
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away. They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.
Claudia Ramirez
Claudia Ramirez
23:41 31 Jan 19
ServiceMaster Restoration by Zaba is my go to company for any water damage in my home, they have been to home already on 3 separate occasions. I had a lot of water damage due to an ice dam this winter. Over the summer i had a sewage back up in my finished basement and last year the I had water damage from a sink over flow. I think its time I sell the house. Very grateful for them, every experience has been an easy process for paperwork, they are a vendor with my insurance company and they are trustworthy. All their staff are great to work with.
Libby Joyce
Libby Joyce
19:43 23 Jan 19
I was out of town for the long holiday weekend, unfortunately I turned the heat down and my pipes burst. I didnt think that would happen because the heat was not off, but some of my exterior plumbing just froze. needless to say I came home a thick layer of ice throughout my floors, walls, ceilings, you name it...it all froze. Fortunately ServiceMaster does the maintenance in our building and were on site that day, I have a duplex condo so no one else was affected but me. Jonathan was onsite from Service Master, he called the project manager and they came over, I had a mess. I called the insurance company and property management company. I let ServiceMaster by Zaba take care of the all the insurance paper work, I see them in my building all the time so I trust them 100% and they have always been very honest to work with. I had to move out. ServiceMaster packed up my stuff and put it in storage, the cleaners came and took my laundry and emergency items. I will be out of my condo for several months, lesson learned, dont turn the heat down. Service Master has been great to work with.
Ashley Trinidad
Ashley Trinidad
19:41 23 Jan 19
After Hurricane Florence our home was in shambles. We called some local companies for remediation services and were quickly disappointed by them. We called ServiceMaster Restoration By Zaba at the suggestion of our insurance carrier. ServiceMaster contacted us and set an appointment to survey the damage. Neil and Lewis came to our home (which was in a state of destruction from Florence) and actually took the time to put on shoe covers (even though I told them they didn't have to) because they respected our home. They surveyed the damage and quickly submitted the repair estimate to our insurance carrier. During the remediation process Neil, Lewis and their Entire crew acted in a professional and respectful manner. I had no problem in leaving them in my home unattended because they were extremely trustworthy. I could go on and on but I'll simply say that I Highly Recommend ServiceMaster By Zaba. The office and field staff are among the best crew that I have ever dealt with.
Frank Grzandziel
Frank Grzandziel
15:48 14 Nov 18
The team did a thorough job in removing damaged floors, ceilings, and partial walls after Hurricane Florence. They came in and worked diligently until the job was complete. I'm thankful for their fast work and help. Neil Omar was especially helpful as he assisted me with getting insurance approval expedited. I was fortunate to have found Service Master after the storm. Once they began working I felt like recovery was underway.
Bentley Suggs
Bentley Suggs
19:16 26 Oct 18
With a few days of rain in Chicago my basement had lots of water.. not only did they do an amazing job but it was done quickly and efficiently. Thanks guys for all of your help and saving my sanity!
Devanie Howard
Devanie Howard
01:15 18 Oct 18
Came home from work and it was raining in my living room, and dining room, there was water gushing through all the light fixtures and can lighting, some of the ceiling was already starting to cave in. I ran upstairs because I thought for sure the water had been left on but everything was fine. I had to turn the water main off because the waiter would not stop. We called our plumber, insurance company and Service Master. We did not know where to begin. Such a bazaar situation. They had to remove the entire living room ceiling and found a burst water pipe from the bathroom above. We still do not how that happened. The water ruined my entire first floor and most of my basement. This was such an inconvenience, I cant even begin to explain. ServiceMaster did an excellent job, they had to gutt the entire first floor and basement, their work was immaculate and left everything very clean, they did not leave any garbage behind, it was clean and ready to go for my contractor to start the reconstruction process. We are still not in the house, however my experience with service master was excellent, as well as my plumber and insurance adjuster.
Kenya Lloyd
Kenya Lloyd
21:40 26 Sep 18
Woke up to a flooded kitchen! Apparently the plumbing lines in your dishwasher can burst for whatever reason. I always run the dishwasher at night before going to be bed, but this time while the dishwasher was running at some point it had a burst water line. This happened some time while we are all sleeping. I woke up at 6am with a loud knock on my door. My downstairs neighbor said it was raining in their unit, what a nightmare! My condo was flooded, floors and carpets and drywall soaked. Water everywhere and the units below me are beyond upset. The building sent in the engineer who could not fix anything. In a desperate search I found ServiceMaster Zaba on-line, they were able to come out right away. They told me to call insurance and also talk to the condo association. So this review is tell ServiceMaster how awesome they are, and also to bring awareness to those who own a dishwasher...do not run a load overnight and get it checked regularly, this was a big mess for my unit, and two units below me. Thankfully ServiceMaster was able to service all of us at once but I cannot begin to tell you what an awful feeling it is to wake up to this mess.
Carmen Caraballo
Carmen Caraballo
21:38 22 Sep 18

FAQ

FIRE DAMAGE RESTORATION CLEAN UP TIPS

It’s very important to understand the potential dangers in your home after a fire. The structure may look sound, but wait for the all clear from firefighters before going back inside. Don’t attempt any fire damage cleanup until the house has been inspected by a licensed electrician.

Once you’re sure everything is safe, start the cleanup process by following these seven tips.

1. DOCUMENT DAMAGES FIRST

Document all the damages to your home and belongings by taking pictures. Do this before you begin cleaning. Be sure to include things that will eventually be thrown away. Make the photos part of an inventory that supports filing your homeowners fire insurance claim.

2. OPEN UP THE HOUSE

Open as many doors and windows as possible even in rooms that weren’t affected by the fire. As fresh air circulates through the house, smoke odors begin to dissipate. This doesn’t completely clear interiors, but it’s a start to restoring fresher, healthier indoor air quality.

Power Tip: If the weather outside is hot or damp, don’t open up the house. Otherwise, high temperatures and humid conditions outside work against efforts to ventilate the indoors.

3. GET THE HVAC SYSTEM READY

Replace all the HVAC filters in your home with high quality HEPA filters. Tape double layers of cheesecloth over air registers. Don’t plan on running the system during cleanup. Your goal is to keep it from accumulating any more airborne debris and particles like mold spores and soot.

Power Tip: Before you finally turn the system back on, call in a licensed HVAC technician to inspect the unit. Also, have the ductwork decontaminated by a certified cleaning contractor.

4. MOVE AND COVER

Soot and smoke cleanup is a messy, sticky process, so secure furnishings and belongings before you get started. Move unaffected items as far as possible from areas that need cleaning. Use plastic sheeting or old linens to cover things you can’t move. Protect table and chair legs with plastic wrap or aluminum foil.

5. CLEAN CAREFULLY AND SAFELY

Even if you only plan on initial cleaning before professionals are on the scene, be very careful. Whether you do a little or take on the entire project, closely follow our DIY smoke damage cleanup guidelines. Wear proper personal safety gear that minimizes your exposure to dangerous soot particles.

Power Tip: Don’t underestimate the size of a home fire cleanup job. If you have any doubts about doing it yourself, leave the work to house fire damage restoration professionals.

6. KNOW YOUR FURNITURE

Different upholsteries and frame materials require different types of cleanup after a fire. It’s important to use the right products especially when cleaning leather. If you’re not sure about furniture fabrics, check tags attached to cushion backs or the bottom of frame dust covers.

7. GET INSIDE KITCHEN FIRE CLEANUP

Cleaning up after a kitchen fire requires careful steps to remove soot and smoke damage, but you also have to clean inside areas like pantries, drawers and cabinets. Smoke and high temperatures from a kitchen fire ruin packaged and canned food, so be prepared to throw everything away.

ALWAYS BE CAUTIOUS

Cleaning up after a house fire exposes you to a number of personal safety hazards. Unsound structural materials, compromised utility lines and soot and smoke damage create a dangerous environment inside your home.

We ask that you always be cautious. If cleanup seems like more than you want to handle, don’t take any chances. Leave the job to our professional fire restoration technicians in Chicago, IL who know how to keep you and your property safe during the fire damage restoration process.

Our certified technicians use a variety of industry-proven techniques that enable us to take special care of personal belongings.

ASSESS THE DAMAGE

As our crews inspect and determine the condition of your property’s structure, we also assess its contents. We examine all your belongings and explain exactly what our fire damage repair services can recover. Our technicians take care of these items and more:

  • Bedding, drapes and rugs
  • Clothing and personal effects
  • All types of furnishings
  • Important papers and photographs
  • Personal electronics and equipment
  • Large and small appliances

RECOVER YOUR PERSONAL BELONGING

We work with a full array of advanced fire restoration equipment and techniques to recover your personal belongings. These are just a few of the methods that our certified technicians use to address water, smoke and soot damage:

  • Fabric dry cleaning
  • Upholstery foam cleaning
  • Vacuum freeze/thermal drying for photos
  • Soot and smoke cleanup & scrubbing for large items
  • Delicate hand cleaning for fragile belongings
  • Immersive baths for specialty items

You can expect costs to run between $3,000 and $20,000. These are the typical costs for Chicago fire damage restoration. It’s important to understand that these figures represent averages. No two fires are ever alike and neither are the damages.

We have no way of knowing the extent of fire damage to your property or belongings without an inspection. To be accurate and fair, we can’t give you an estimate until we’ve made an on-site assessment. Be very careful of any restoration company in Chicago that offers figures based on your phone call.

Most property insurance covers 100 percent of your fire damage cost, but you’re responsible for paying a set deductible. Your agent is your best resource for coverage information, and our staff can help you navigate the process too.

Don’t remove furnishings or belongings from damaged areas until your carrier gives you the OK. Your insurance company has to establish the fire’s origin and cause, and you don’t want to slow down the adjuster’s work.

It often depends on the cause and type of fire. For example, kitchen fire cleanup requires specialized techniques and products. On the other hand, buildings with fire sprinkler systems don’t always suffer from extensive damage.

It’s our job to clean up personal items and property as quickly and efficiently as possible. Our technicians bring years of experience and professional determination to every job. We back it all up with plenty of muscle and state-of-the-art fire damage restoration equipment. These are just a few of the tools of our specialized trade:

infrared-cameras

Infrared cameras

  • INFRARED CAMERAS

    These sensitive cameras detect moisture hidden in walls, floors and ceilings. We record and plot their imaging to map out areas that need both fire and water damage remediation.

  • HEPA VACUUMS

    This workhorse line of fire damage cleaning equipment allows us to quickly clean up microscopic debris so that it doesn’t further compromise indoor air quality.

    air movers

    Air movers

  • AIR MOVERS

    Cleaning up fire damage usually includes drying out soaked infrastructure. Our heavy-duty air movers speed up the fire restoration process by circulating high-volume airflow.

  • AXIAL FANS

    Damp subfloors and ceilings quickly dry with the powerful, indirect airflow generated by these fans. Their aerodynamic design, variable speeds and light weight make them restoration essentials.

    hydroxyl machine

    Hydroxyl machine

  • HYDROXYL CLEANERS 

    This naturally-occurring compound also destroys airborne odors. It’s effective as both a stand-alone smoke damage restoration product and an additive to air-scrubbing equipment.

  • OZONE GENERATORS

    We use this industry-approved equipment to eliminate the smells that permeate a fire-damaged property. Our ozone generators clear the air by destroying spores, bacteria and odor-causing molecules.

  • SOOT SPONGES

    You can thank these fire restoration products for recovering all kinds of items. We use them on everything from fabrics and electronics to baseboards and ceiling fans.

  • INDUSTRY-SPECIFIC CLEANING SUPPLIES

    Our arsenal includes fire cleaning chemicals, green products, liquid encapsulates, degreasers, deodorizers, disinfectants and a long list of items that you won’t find under the kitchen sink.

We consistently earn our QRV certification with insurance carriers locally and nationally. They know that we tackle all projects with the highest quality workmanship, superior equipment and solid industry know-how. We also act as your advocate by working with your agent and helping with the paperwork.

WE WORK WITH ALL INSURANCE COMPANIES