Our Professional services
If you’re dealing with the aftermath of a fire — whether it’s a minor incident in the kitchen or a severe disaster — it’s important to act quickly to prevent further damage to your property.
ServiceMaster by Zaba is here to help. We specialize in comprehensive fire damage restoration that will make your property like new.
Emergency services
- Rapid response mobilization
- Fire damage assessment
- Emergency board up and tarping services
- Water damage cleanup, drying, and restoration
- Smoke and soot removal and cleaning
- Deep cleaning
- Smoke odor removal and deodorization
- Mold removal and remediation
- Carpet and upholstery cleaning
- Demolition and debris removal
- Complete property reconstruction
Structural Cleaning
- During structural cleaning, we’ll clean the entire property
- We pay special attention to removing soot from the walls, ceilings, and other structural elements, including crown molding and baseboards
- We will clean the floors, doors, windows, and other flat surfaces, including windowsills and countertops
- We will restore fire-damaged area rugs and carpets, and remove and replace affected carpet pads when necessary
- We will clean the ventilation and duct systems or your HVAC unit
Content Cleaning & Pack-out Services
- Our cleaning and pack-out services include cleaning all the home’s soft goods, including drapes, bedding, garments, carpet, and upholstery
- Cleaning of all appliances and electronics
- Restoration and drying of documents
- Restoration of art
- Cleaning of shelving, furnishings, bookshelves, and light fixtures
- Packing out home content that cannot be restored
Signs of Fire Damage on Your Property
When a fire strikes, the damage can be extensive and overwhelming. Recognizing the signs of fire damage early on can help you address issues promptly, ensuring your property remains safe.
- Persistent smoke odor
- Discoloration and stains
- Warped or samaged flooring
- Charring and scorch marks
- Soot residue
- Structural damage
- Electrical issues
Our 7-Step Fire Damage Restoration Process for Chicago Residents
Our team uses a proven process to repair fire damage. Here are the seven steps we follow:
Emergency Response and Pre-Cleaning
With headquarters in both Chicago and Skokie, our teams respond to emergencies 24/7. Our fully stocked fleet vans arrive on the scene within 90 minutes of your call.
Fire Damage Assessment
We perform a thorough inspection of all damage to determine your home or business’s structural integrity and the condition of your belongings.
IMMEDIATE PROPERTY SECURITY
Fire damage often makes it impossible to close windows and doors, and it compromises the strength and stability of walls and roofs. Our fire restoration process addresses these problems with secure board-up services that ensure the physical safety of your property.
CONTENT CLEANING AND PACK-OUT
Next, our team will begin content cleaning. We will provide thorough, comprehensive cleaning for all textiles, surfaces, and items that can be saved.
WATER DAMAGE RESTORATION
Water left over from extinguishing a fire permeates infrastructure and saturates furniture and belongings. Our technicians use industry-proven equipment to take care of water damage cleanup and restoration.
SMOKE & SOOT REMOVAL
We carefully clean and thoroughly sanitize everything with specialized smoke and soot mitigation products and techniques. This protects your health and prevents ongoing soot exposure.
COMPLETE PROPERTY RESTORATION
Our teams replace the flooring, deep clean tile, repair baseboards, and repaint ceilings. We handle all aspects of the project with industry-established fire damage restoration procedures and standards.
What Causes Fire Damage in Chicago Homes?
Fire damage happens for a variety of reasons. Here are some of the most common ones:
- Cooking accidents
- Heating equipment
- Chemical and gas leaks
- Electrical faults
- Smoking indoors
- Candles
- Appliance malfunctions
- Holiday decorations
- Vehicle accidents
Need Help Paying Out of Pocket?
We have partnered with GreenSky to offer you flexible payment options, with 0% Interest for the first 6 Months.
Real Results: How We Restored Lincoln Square Home After Electrical Fire
A homeowner in Lincoln Square contacted ServiceMaster Restoration by Zaba after an electrical fire broke out in their kitchen and spread smoke and soot through the living room and bedroom.
Also, water from the firefighting efforts had soaked into the walls and floors across the home.
Our team arrived quickly, assessed the full scope of fire, soot, and water damage, and got to work.
KITCHEN
- Packed out and documented all contents before beginning any demolition or cleaning work
- Removed damaged drywall in the areas directly affected by the fire to expose the structure beneath
- Cleaned and deodorized all exposed framing, subflooring, and wall cavities
- Applied soot removal treatment to ceilings, walls, and surfaces throughout the room
- Set up air movers and dehumidifiers to begin structural drying and clear smoke-laden air from the space.
LIVING ROOM
- Protected and relocated furniture and personal belongings before starting work.
- Used professional deodorizing equipment to remove smoke odor from surfaces and materials throughout the room.
- Cleaned all surfaces, including walls, ceilings, trim, and flooring, to remove soot residue carried in from the kitchen.
- Set up air movers to circulate air and speed up drying.
BEDROOM
- Carefully handled and packed out clothing, furniture, and personal items for protection and cleaning
- Inspected walls and ceiling for soot penetration and smoke staining.
- Cleaned and sanitized all surfaces using professional-grade soot and smoke cleaning agents
- Applied odor treatment to get the smoke smell out of surfaces, walls, and belongings
- Used air movers to circulate clean air and complete the deodorization process.
The Outcome
We completed the full cleanup, deodorization, and structural drying in one week. Soot and smoke residue were fully removed, moisture levels returned to normal, and no lingering odor remained.
Our team worked directly with the homeowner’s insurance provider throughout the process to document the damage and streamline the claim.
The homeowner returned to a clean, safe, and fully restored home, ready for the next phase of repairs.
What Customers Say
Lisa StoeryTrustindex verifies that the original source of the review is Google. The crew that did our furniture and carpeting were AMAZING! They were extremely thorough and went above and beyond the call of duty. I would highly recommend them to anyone! SidTrustindex verifies that the original source of the review is Google. I dealt with Brittney, who was both very competent and very pleasant to deal with. She also has a very strong work ethic: I emailed her with a follow-up inquiry, not knowing that she had at that point gone on maternity leave. I received a very prompt and courteous reply from Brittney, who was obviously still checking work email while on mat leave, updating me as to her status and providing me with alternate contact information. I was impressed. Ashley kerlinTrustindex verifies that the original source of the review is Google. Our summer home in Wilmette experienced several burst pipes due to the cold temperatures, regardless of the high heat kept in the home, the cold breeze came in under the doors and froze pipes overnight. I called Servicemaster at the direction of my insurance and they were able to handle the disaster that was left behind after all the pipes leaked. I highly recommended them. Mark GoldTrustindex verifies that the original source of the review is Google. These are the folks to call. Fast, efficient, and professional. They came over quickly, showed me what was needed and gave me an estimate. Fernando was great, a real pro and a nice guy. They left everything spotless and made sure everything was ready for the new dry wall and plastering. They made the whole process seamless. It was a water leak that's now just history. Patricia AlvaradoTrustindex verifies that the original source of the review is Google. I was out of town over the weekend and returned to several burst pipes, there was ice on the walls, ceilings and floors. Although I left the heat on 70 and exposed as many pipes to heat as I could, my heater decided to malfunction at some point. I received an alert on my app that the heat was off but I was already flying home and did not expect anything to freeze. This is not what you want to come home to at 8pm at night. The only one that answered the phone and was able to come out that night was servicemaster. We went over the process of water damage remediation, insurance and how to manage the chaos. Servicemaster was also able to get me a heating guy to repair the system and discuss it with my insurance company as they were skeptical that I had any heat, fortunately servicemaster assisted me with the documentation I needed. Thank You Servicemaster by Zaba!! Phil ChapleauTrustindex verifies that the original source of the review is Google. Had a sofa bed cleaned and protected by this ServiceMaster. They were prompt, professional, polite and worked fast. Natalia HerreraTrustindex verifies that the original source of the review is Google. ServiceMaster Chicago took care of my water damage services, we also needed to pack all of our belongings in order to do the repairs and they packed our stuff for us. The repairs took a while to get on schedule but mainly because our insurance adjuster dragged his feet, I was really happy that servicemaster advocated on our behalf to get everything covered on the repairs, the insurance adjuster didn't want to pay for anything. Our home looks beautiful and the repair process was painless. Also, a big "thank you" to the office staff who accommodated my request for some boxes that I needed to grab from their storage facility in Chicago, it was really easy to work with them. Xck BrmTrustindex verifies that the original source of the review is Google. The worst part about renting are the things your landlords don’t tell you. Little did we know upon move in, but there was a way for water to get into our unit thru the roof, and sure enough after a particularly heavy snow we started noticing water damage in the ceilings, which was a clear indicator of larger problems. Lucky for us (and our property manager), ServiceMaster was able to guide us thru effective mitigation and helped save our new space. Not only were they fast and effective, they were extremely caring and understanding. I could not recommend a company more, especially when you’re in need of work done effectively and expediently. Thank you again, ServiceMaster. All of our belongings would like to thank you as well. Elyse RoldanTrustindex verifies that the original source of the review is Google. had a burst pipe, called service master at the direction of state farm. was very pleased with their services. Baruch TumanTrustindex verifies that the original source of the review is Google. Service Master was hired by our insurance company. Fernando and his team were punctual, professional, personable and very helpful for the mitigation work we needed done. Thank you!
About us
ServiceMaster Restoration by Zaba is proud to be locally owned, nationally recognized, and trusted by property owners across Chicago, IL, and the suburbs.
You can depend on us for full-service professional residential and commercial fire damage restoration services. Our comprehensive approach includes smoke and soot removal, structural cleaning and repairs, odor elimination, and content restoration.
We are trained and industry-certified to handle all aspects of fire damage, ensuring your property is returned to its pre-loss condition with care and expertise.
Our team takes pride in providing excellent restoration services to our valued customers.
Trusted & Certified





WHY CHOOSE SERVICEMASTER BY ZABA
85+ Years of combined experience
Emergency response
within 60-90 minutes
Insurance preferred
24/7 Live answering
1-Year warranty
on construction
Licensed, bonded, insured, IICRC certified
FAQs
Is there an average cost for fire damage restoration?
On average, fire damage cleanup and restoration costs between $20,000 and $35,000. It depends on the extent of the damage. For example, damage restoration after a small kitchen fire can cost as little as $2,500.
Are DIY soot and smoke stain cleanup safe after a property fire?
We strongly recommend against DIY fire damage cleanup. The chemicals and microparticles generated by smoke and soot make this kind of work very hazardous to your health.
How can I make it easier to file my homeowners’ insurance fire damage claim?
Document the damages with photographs. Leave as much in place as possible so that the adjuster can see the extent of your losses. Let our experienced staff here at Service Master of Buffalo Grove help you file your fire damage claim.
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