When you face significant water damage, you need help from a professional water damage restoration company. You want to know that you’re in good hands, and you wonder:
“What are the steps involved in the water restoration process?”
We understand that it can seem overwhelming. We work very hard to quickly transition you from an emergency situation to complete recovery. To help you better understand what you can expect during water mitigation, we’ve outlined the water damage repair process and our services.
Our Six Water Damage Restoration Steps
1. An Immediate Response to Your Call
Our highly trained staff answers your call 24/7. We ask for basic information including a description of the problem and contact information for your insurance carrier. Because we have multiple headquarters here in Chicago and the suburbs, we’re on the scene in 90 minutes or less.
2. Thorough Damage Inspection
One of the first steps to repair water damage involves a thorough property inspection. Our technicians pinpoint all sources of water with infrared cameras and determine the extent of damage with specialized moisture readers. We then report our detailed assessment to you.
3. Sharing Our Plan of Action
No client should ever be surprised by the process. That’s why we take the time to explain all plans of action, including cost estimates. If we have to remove baseboards, tear out drywall and dispose of wet insulation, you know in advance. If we can save carpet and recover furnishings, you understand your options.
4. Water Extraction, Drying and Dehumidification
We remove water from your property with a full arsenal of industry-proven water extraction equipment. After our pumps, vacuums and line truck mounts have done their job, we take care of the drying process with sublimation techniques, air movers and dehumidifiers. Our teams also address mold inspection and remediation.
5. Specialized Cleanup and Sanitizing
Once everything is thoroughly dry, we begin cleanup. We sanitize surfaces and porous materials with appropriate techniques and antimicrobial products. Carpets come back to life with deep steam cleaning, air scrubbers restore a fresh atmosphere, and even soaked belongings can often be recovered with our specialized cleaning methods.
6. Final Property Restoration
Our job isn’t done until your property is restored to its original condition. Minor jobs might require replacing small areas of sheetrock. Large projects might include rebuilding floors and walls. Whatever it takes, we get you back on your feet by making sure that your property is as good as new.
Our Quality Water Damage Restoration Services
ServiceMaster Restoration by Zaba stands apart from other cleanup contractors by consistently providing quality services and genuine customer care, including:
- Water damage restoration for homeowners
- Water damage restoration for businesses
- Plumbing leaks and burst pipe repairs
- Sewage cleanup
- Water damage restoration for multi-family units
- Water damaged ceiling repair
- Water extraction from carpets
When we tell you what time we’ll be there, you can count on it. We stay in close contact with you through every phase of cleaning and restoration.
All of our staff and technicians are highly knowledgeable and industry-certified. We get jobs done quickly and efficiently. We never drag things out. You don’t have to take our word for it. We provide case studies and references from real people, and we’re happy to share their testimonials with you.
Ready to Help Chicago & Suburbs 24/7
The water restoration process can be a challenge, but it’s easier to deal with when you have compassionate, professional help.
We’re proud to serve this region with a certified water damage repair process that residents know they can trust.
When you need emergency water cleanup and restoration in Chicago or the suburbs, call us first here at ServiceMaster Restoration by Zaba.