Ice Dam Water Damage Repair

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Has ice dam water leaked into your Chicago home? We can help.

If you’re wondering, “Who do I call for ice dam water damage repair?” the name to know is ServiceMaster Restoration by Zaba.

We’re a local restoration contractor that handles everything from damp drywall and wet floors to soggy personal belongings. Don’t let the damage worsen.

We do it all. We take care of your property with a comprehensive line of services that include water damage cleanup, repairs, remediation and more.

You can’t stop our freezing weather, but you can count on Chicago’s best when you need help with winter disasters.

Give us a call right now for immediate, 24/7 service in Chicago and the suburbs: 773-647-1985

The ServiceMaster Restoration by Zaba Difference:

  • 50+ years of combined restoration experience
  • Guaranteed response time of under 90 minutes
  • We manage your insurance claims
  • Licensed, bonded, insured, IICRC certified
  • 24/7 emergency availability
  • We answer your call the first time

How Do We Clean Up Water Damage From Ice Dams?

From a leaking roof to leaking windows, ice dams spread water damage throughout your home. We take a whole-house approach to tackling ice dam water leaks.

We start by determining the points of water entry from the roof into your home. Our technicians use infrared thermal imaging equipment to track the extent of visible damage and pinpoint hidden moisture.

Once we’ve assessed the scope of damage throughout the house, we get to work cleaning, drying and restoring your home from floor to ceiling.

We use advanced equipment and technologies to clean, dry and restore all affected areas. You can depend on us to:

• Address water damage in the attic including wet insulation. 
• Repair ceiling leaks and replace damaged materials. 
• Clean, disinfect and deodorize all affected surfaces. 
• Tear out and replace badly damaged drywall. 
• Set up heavy-duty axial fans, dehumidifiers and air scrubbers. 
• Finish up with certified mold remediation as needed. 
• Take care of all water-damaged personal belongings. 

FAQ

Depending on the location and roof height, we can help. However, a roof with a steep pitch makes the work dangerous. We strongly recommend following the advice of most roofers: Let the dams melt on their own.

Most policies cover water damage resulting from ice dams. Our cleaning and restoration services are also covered by homeowners insurance. In fact, we can assist you with filing your claim. Keep in mind that very few policies cover removing ice dams from the roof.

Repair costs vary from one job to the next. It all depends on the extent of damage and the repairs necessary to complete our restoration work. When we inspect your property, you receive a complementary damage assessment that details exactly what needs to be done.

Use a roof rake to pull down snow and keep it from accumulating along edges. Some homeowners hire an electrician to install heat cables while others use aluminum ice belts along the roofline. There are ice dam removal products available that can speed up the melting process, but prevention is always your smartest strategy.

Ice dam removal companies can’t match our full line of services. In addition to our cleaning process, we offer mold remediation, air duct cleaning, carpet cleaning, hardwood care and more. We even provide green cleaning services on request.

WHAT CUSTOMERS ARE SAYING

I highly recommend this company, they provided me with great service and were professional the entire time. I also did not feel pressured to sign any paperwork. The entire process was painless. Would recommend their services, for reference I had a burst pipe.
Magdalena Rodriguez
Magdalena Rodriguez
18:43 10 Mar 19
Leaky water heaterI live in a large family home in Chicago with my wife and two sons. About three nights ago our entire house flooded because of a leaky water heater. We had so much water, My neighbor recommended ServiceMaster, so I called them and spoke to Diana the owner. She walked me through the process and got all of the info needed to start the cleanup process. In less than an hour her team arrived with equipment and got to work. They removed all of the water and restored everything. Fantastic service, ServiceMaster
Nestor Ramirez
Nestor Ramirez
23:56 31 Jan 19
I had water pipes burst in my condo right before the holidays. I did not expect December to be so cold considering the mild winter we had last year. I was out of the country when the neighbor who was feeding my cats called to tell me it was flooded inside my condo. It was frustrating, I did not want to fly back since I had 4 more days to go on my trip. The property management company recommended ServiceMaster by Zaba. I reached out to them by email because calls were difficult at the time, they responded back quickly and sent me a bunch of information as far as what steps to take and what will take place. They went immediately to inspect my property and started working right away. They helped me get a plumber, they spoke with the insurance company on my behalf and coordinated with the building for access. I received update emails and pictures daily. I felt totally comfortable with them in my condo, of course the neighbor stopped in regularly to check the work but everything seemed to be running smoothly. I had to be confident that everything would be ok and that I could trust this company.All my carpet and padding had to be pulled out, most of the hardwood floors, my hallway bathroom and kitchen both had burst pipes, there was a lot of damage so I knew what to expect.ServiceMaster technicians left my place very clean, there wasn’t any dust and all my furniture and personal belongings had been protected. Of course, I went through all my stuff to make sure everything was there and it sure was. This company is trustworthy, professional and skilled, I wish I could give them 10 stars.
Claudia Ramirez
Claudia Ramirez
23:41 31 Jan 19
ServiceMaster Restoration by Zaba is my go to company for any water damage in my home, they have been to home already on 3 separate occasions. I had a lot of water damage due to an ice dam this winter. Over the summer i had a sewage back up in my finished basement and last year the I had water damage from a sink over flow. I think its time I sell the house. Very grateful for them, every experience has been an easy process for paperwork, they are a vendor with my insurance company and they are trustworthy. All their staff are great to work with.
Libby Joyce
Libby Joyce
19:43 23 Jan 19
I was out of town for the long holiday weekend, unfortunately I turned the heat down and my pipes burst. I didnt think that would happen because the heat was not off, but some of my exterior plumbing just froze. needless to say I came home a thick layer of ice throughout my floors, walls, ceilings, you name it...it all froze. Fortunately ServiceMaster does the maintenance in our building and were on site that day, I have a duplex condo so no one else was affected but me. Jonathan was onsite from Service Master, he called the project manager and they came over, I had a mess. I called the insurance company and property management company. I let ServiceMaster by Zaba take care of the all the insurance paper work, I see them in my building all the time so I trust them 100% and they have always been very honest to work with. I had to move out. ServiceMaster packed up my stuff and put it in storage, the cleaners came and took my laundry and emergency items. I will be out of my condo for several months, lesson learned, dont turn the heat down. Service Master has been great to work with.
Ashley Trinidad
Ashley Trinidad
19:41 23 Jan 19
After Hurricane Florence our home was in shambles. We called some local companies for remediation services and were quickly disappointed by them. We called ServiceMaster Restoration By Zaba at the suggestion of our insurance carrier. ServiceMaster contacted us and set an appointment to survey the damage. Neil and Lewis came to our home (which was in a state of destruction from Florence) and actually took the time to put on shoe covers (even though I told them they didn't have to) because they respected our home. They surveyed the damage and quickly submitted the repair estimate to our insurance carrier. During the remediation process Neil, Lewis and their Entire crew acted in a professional and respectful manner. I had no problem in leaving them in my home unattended because they were extremely trustworthy. I could go on and on but I'll simply say that I Highly Recommend ServiceMaster By Zaba. The office and field staff are among the best crew that I have ever dealt with.
Frank Grzandziel
Frank Grzandziel
15:48 14 Nov 18
The team did a thorough job in removing damaged floors, ceilings, and partial walls after Hurricane Florence. They came in and worked diligently until the job was complete. I'm thankful for their fast work and help. Neil Omar was especially helpful as he assisted me with getting insurance approval expedited. I was fortunate to have found Service Master after the storm. Once they began working I felt like recovery was underway.
Bentley Suggs
Bentley Suggs
19:16 26 Oct 18
With a few days of rain in Chicago my basement had lots of water.. not only did they do an amazing job but it was done quickly and efficiently. Thanks guys for all of your help and saving my sanity!
Devanie Howard
Devanie Howard
01:15 18 Oct 18
Came home from work and it was raining in my living room, and dining room, there was water gushing through all the light fixtures and can lighting, some of the ceiling was already starting to cave in. I ran upstairs because I thought for sure the water had been left on but everything was fine. I had to turn the water main off because the waiter would not stop. We called our plumber, insurance company and Service Master. We did not know where to begin. Such a bazaar situation. They had to remove the entire living room ceiling and found a burst water pipe from the bathroom above. We still do not how that happened. The water ruined my entire first floor and most of my basement. This was such an inconvenience, I cant even begin to explain. ServiceMaster did an excellent job, they had to gutt the entire first floor and basement, their work was immaculate and left everything very clean, they did not leave any garbage behind, it was clean and ready to go for my contractor to start the reconstruction process. We are still not in the house, however my experience with service master was excellent, as well as my plumber and insurance adjuster.
Kenya Lloyd
Kenya Lloyd
21:40 26 Sep 18
Woke up to a flooded kitchen! Apparently the plumbing lines in your dishwasher can burst for whatever reason. I always run the dishwasher at night before going to be bed, but this time while the dishwasher was running at some point it had a burst water line. This happened some time while we are all sleeping. I woke up at 6am with a loud knock on my door. My downstairs neighbor said it was raining in their unit, what a nightmare! My condo was flooded, floors and carpets and drywall soaked. Water everywhere and the units below me are beyond upset. The building sent in the engineer who could not fix anything. In a desperate search I found ServiceMaster Zaba on-line, they were able to come out right away. They told me to call insurance and also talk to the condo association. So this review is tell ServiceMaster how awesome they are, and also to bring awareness to those who own a dishwasher...do not run a load overnight and get it checked regularly, this was a big mess for my unit, and two units below me. Thankfully ServiceMaster was able to service all of us at once but I cannot begin to tell you what an awful feeling it is to wake up to this mess.
Carmen Caraballo
Carmen Caraballo
21:38 22 Sep 18