Diana Rodriguez-Zaba, who holds a valid IICRC certification for over 15 years, is the President of ServiceMaster Restoration by Zaba. Diana stands as a pillar of strength for her staff, clients, family and community. In the middle of the 2008 recession, she launched two ServiceMaster brands. Her business has grown to become one of Illinois' most successful franchises, proudly serving one of the largest territories in the Chicagoland area and Suburbs.

With an extensive background in real estate rehabbing, human resource development, business management and franchising, Diana brings a unique perspective to running her company.

Growing the franchise into a profitable disaster restoration business is one of Diana's proudest achievements. She continually develops marketing initiatives and builds solid relationships with local and national insurance carriers.

Diana understands the importance of adapting to change so that she can continue to provide the highest levels of service. By working closely with commercial property owners, facility managers and local leaders, ServiceMaster by Zaba has been privileged to assist small and large businesses across Chicago. She and her teams also travel nationwide to help with natural disaster cleanup and restoration.

Diana is truly passionate about reaching out and helping new entrepreneurs grow their own success. She especially enjoys sharing her experiences with other women in business, listening to their plans for the future and providing real-world insight.

She constantly looks for ways to give back to the community that's given so much to her. Diana remains committed to donating her time and resources to supporting local companies. Currently, she works with Step Up Chicago, the Miracle Center and the Niles Food Pantry. Diana is also a member of the Forbes Chicago Business Council where she shares her expertise as an established leader in her industry.

Diana is a regular contributor to Huffington Post, Forbes and numerous other national publications. Her topics of special interest to women include running a small company, succeeding in a male-dominated field and innovating restoration industry operations. Her tips and advice have been published in USA Today, O Magazine, Martha Stewart, NY Mag, Healthline, InStyle Magazine and many more.

Diana is a graduate of Crain's Leadership Academy and an alumnus of the Goldman Sachs 10,000 Small Business Program. She recently completed the Latino Entrepreneurship Certification Program at Stanford University School of Business. Diana is also a member of the Illinois State Comptrollers Advisory Collective.

One of her biggest accomplishments to date is her position as one of 40 founders of the Women’s Entrepreneurship Institute (WEI) in the Coleman Center at DePaul University. This remarkable institute is the nation's first to integrate academic learning, research, incubation, funding and public policy studies specifically for women.

In her capacity at the WEI, she focuses on academic research and program development as well as initiatives that enable the success and sustainability of women-owned businesses. Diana is very excited to see the impact this will have on the future of women entrepreneurs across Chicago.

water damage from upstairs condo

Water Damage from the Upstairs Condo? Here’s What to Do

Are you noticing water leaking through your ceiling?  If so, you might be dealing with water damage from the upstairs neighbor. Here at ServiceMaster by Zaba, we have been restoring condos in Chicago, Illinois for the past 15 years, and we’ve seen it all.  In this blog we outline exactly what to do in this […]

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Help! My Dishwasher is Leaking From the Bottom: What Do I Do?

No one wants to walk into the kitchen and see leaks around the bottom of the dishwasher. You’re looking at an appliance that has to be fixed and water damage that has to be cleaned up. It’s a situation we know well. It’s usually a situation you can manage too, if you know where to […]

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How to Prevent Water Damage in Highland Park, IL

When stormy weather blows through Lake County, it often causes water damage to Highland Park homes and businesses. Plumbing breakdowns take a serious toll on area properties too. We’ve seen it all, so we understand how hard it is to manage water emergencies. ServiceMaster by Zaba has provided professional water damage restoration for Highland Park […]

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What is a Furnace Puffback? What You Need to Know

When you’re dealing with furnace puffback, you’re facing a huge cleanup problem. The mess sticks to walls, floors and ceilings. It spreads a terrible smell through the house. For more than 85 years of combined experience, ServiceMaster by Zaba has restored Chicago homes affected by smoke damage due to puffbacks. This guide will help you […]

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What to do if Your House Floods in Palatine, IL

You never get used to severe weather. Keeping a close eye on the forecast doesn’t reduce the chance of a flood damaging your Palatine home. You have to be prepared, but you also need to know how to handle the aftermath. Over the years, ServiceMaster by Zaba has helped Palatine homeowners recover from flood damage, […]

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damaged roof shingles

Sun’s Out, Tool’s Out

Following an unprecedented hot summer, Servicemaster Restoration by Zaba’s founder, Diana Rodriguez-Zaba, advises homeowners to be on the lookout for potential home damages that might have developed due to the extreme heat. These damages could include issues like blocked gutters, roof leaks, and the growth of mold and mildew, all of which might become more […]

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fire damage restoration checklist

What to Do After A House Fire: A Complete Checklist

Nobody wants to experience a home fire. Unfortunately, they’re common. According to the U.S. Fire Administration, more than 350,000 residential fires occur every year.  Luckily, you don’t have to navigate the aftermath alone. Here at ServiceMaster Restoration by Zaba, we have more than 85 years of combined experience in the fire damage restoration industry.  Based […]

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What to do When Your Sewer Backs Up: 6 Critical Steps

If your sewer has backed up, what you do next matters. In fact, the actions you take now are critical to minimize damage to your home. In this blog, we’ll share our tips for recognizing, addressing, and preventing sewer backup and discuss when to contact a professional restoration company. What are the Signs of a […]

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Basement Flooding in Lake County, IL: A Complete Guide [2024]

If you’re like most home and business owners in Lake County, IL, basement flooding isn’t something you’re prepared for. It doesn’t happen often, but the effects are serious and long-lasting. When residents in Lake County need help with flooding in the basement, they call us here at ServiceMaster by Zaba. Based on our combined 90 […]

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emergency water damage what to do

Emergency Water Damage? Here’s What to Do Right Now

There are small plumbing problems that quickly become DIY headaches. There are also plumbing mishaps that present as full-blown water disasters. Whether a water emergency starts with a leak or pours through the ceiling, being prepared makes a big difference. Based on our years as Chicago’s leading restoration pros, we’ve developed this guide.  It outlines […]

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