ServiceMaster was founded in 1929 as a moth-proofing firm by Marion W. Wade, a former minor league baseball player. In 1952, the organization expanded its services to include carpet cleaning and by 1962 ServiceMaster was established as one of Americas first franchise business.
Today, ServiceMaster Restoration by Zaba operates under many of the same objectives of Wade’s original purpose- to deliver exceptional service and quality to customers. ServiceMaster Restoration by Zaba, like our founder, believes in our corporate objectives and by doing these things we live up to our legacy:
- Treating our customers, suppliers, employees and partners with respect and dignity.
- Doing the right thing, all the time.
- Being accountable to our customers
Our business has undergone incredible transformation in the last few years. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential disaster restoration and cleaning services through empowered people, world-class customer services and convenient mobile access.
We’re an 86-year old firm thinking more like a start-up. We’re challenging “the way things have always been done.” We think differently about how we hire and train staff. We open doors to innovation, to introduce new services to protect and maintain homes and businesses. We’re finding better ways to provide outstanding service – where, when and how customers want it delivered. And we’ll do all of this by creating a better experience to our customers and employees.
At ServiceMaster Restoration by Zaba, we deliver exceptional customer experiences and service, and we build the best place to work and invest. All of this rests on our foundation- our Code of Ethics and Business Conduct- that connects our rich heritage to a bright future.
ServiceMaster Restoration by Zaba is devoted not just to their customers but their employees as well. Our culture drives high performance, celebrate success, encourages innovation, and attracts and retains talent. Working together in an open honest environment makes “We Serve” more than a slogan; it’s been a part of the ServiceMaster brand for 85 years.
ServiceMaster’s corporate governance is guided by our board of directors and management team to ensure we serve the interests of shareholders, customers and employees with the highest standards of responsibility and integrity.